ElderShaman Posted November 22, 2019 Share Posted November 22, 2019 I made a in-game ticket on a issue I have now gotten resolved outside of the game. when I posted the ticket I not sure if it was a bug or a glitch in the system but it did not show up for a hour or 2 so I made a new one but the same thing happened. so I came here and got it answer right away. I now need to get the tickets closed but every time I have tried it say "An error accrued while closing your ticket. Please try again later" is there anyway around this or am I stuck Link to comment Share on other sites More sharing options...
JediQuaker Posted November 22, 2019 Share Posted November 22, 2019 Stuck in what way? The problem has been solved - does it matter if tickets aren't "closed"? Link to comment Share on other sites More sharing options...
SteveTheCynic Posted November 22, 2019 Share Posted November 22, 2019 Stuck in what way? The problem has been solved - does it matter if tickets aren't "closed"? Because there's a limit on how many open tickets we can have. Link to comment Share on other sites More sharing options...
ElderShaman Posted November 22, 2019 Author Share Posted November 22, 2019 so I am guessing there is no current way to get this fixed then? Link to comment Share on other sites More sharing options...
Nee-Elder Posted November 22, 2019 Share Posted November 22, 2019 (edited) Stuck in what way? The problem has been solved - does it matter if tickets aren't "closed"? For me, it just matters because it would be extremely helpful if the in-game Ticket System actually functioned properly; especially when often times---like recently---i've encountered a gamebreaking/toonbreaking bug and finally a certain 'work a round' (from Forums) has worked, i'd like to be able to not only close the ticket but also UPDATE the ticket (to better inform Devs and/or CSR's ) . Furthermore, it's gotten to the point for me whenever i file Tickets i'll get an EMAIL response (days later) which state that the CSR has "replied to my report in-game" but yet when i login and check the in-game ticket # on the list, i don't see any such response. This used to not be the case. (maybe before the last big server-merge? ) ---- so I am guessing there is no current way to get this fixed then? If you mean fix the in-game Ticket System's buttons not working properly, then no. Basically you just gotta wait and hope for the best. I personally haven't heard a reason or explanation from Bioware as to why the in-game Ticket System stopped working as it used to work a few years ago, but perhaps there is an old forum post somewhere about it i just haven't found yet in quick search. ---> http://www.swtor.com/community/search.php?searchid=1212984 Edited November 22, 2019 by Nee-Elder Link to comment Share on other sites More sharing options...
ElderShaman Posted November 22, 2019 Author Share Posted November 22, 2019 well I found a new issue that I put a ticket in for dealing with character creation. I got permission to use the name from the original creator of the character from a skyrim mod, and all my characters are part of a family that starts with my main character Ragnar and Rigmor (the name I got permission to use) but everytime I go to put that name in I get a "Invalid name" no error could and its not like the other error where it's Name Unavailable, and the Creator said there no copyright so I should not have issues. but for this "roleplay" having both Ragnar and Rigmor are needed otherwise the backstory for Ragnar is all screwed up. so hopefully I get it answered soon and then they can close the other to at the same time. Link to comment Share on other sites More sharing options...
Recommended Posts