antali Posted January 11, 2019 Share Posted January 11, 2019 i made a ticket that i accidently deleted an item, and wanted it restored, it been 7 days with no awnser, how long does you usaly have to wait? Link to comment Share on other sites More sharing options...
Maxitrac Posted January 12, 2019 Share Posted January 12, 2019 Multiple weeks, the tickets don’t go to bioware, they go to EA customer service and they have a lot to look through. Link to comment Share on other sites More sharing options...
Eoinol Posted January 12, 2019 Share Posted January 12, 2019 Because this isn't un urgent issue, as in, you can still play the game, it will be classed as low priority ... and they have a huge backlog due to players who are unable to do a Google search to find the solution to their problem. (this isn't the case with your issue, you need support) Link to comment Share on other sites More sharing options...
Zathrius Posted January 16, 2019 Share Posted January 16, 2019 I waited 3 days for a copy/paste robot answer that gave me info that I already acted on. Link to comment Share on other sites More sharing options...
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