Screaming_Ziva Posted September 25, 2020 Share Posted September 25, 2020 Is the PTS currently up? I'm getting a "Unable to Retrieve Patch Data" error when trying to launch it. Link to comment Share on other sites More sharing options...
Pamplonac Posted September 25, 2020 Share Posted September 25, 2020 It seems that it is down, I am getting the same error also with 312, which maybe means it is not up? Link to comment Share on other sites More sharing options...
The-Kaitou-Kid Posted September 25, 2020 Share Posted September 25, 2020 Yeah, I think it's down. There was a patch last night for the Conquest changes, but this morning I got a 312 error so I assume the PTS was taken down for now. Link to comment Share on other sites More sharing options...
Dyhanna Posted September 25, 2020 Share Posted September 25, 2020 Same here. Unable to retrieve patch data 312. Link to comment Share on other sites More sharing options...
Dev Post EricMusco Posted September 25, 2020 Dev Post Share Posted September 25, 2020 Hey all, PTS is up but there is a potential issue with the patch (which is why you are seeing the error message). We are seeing if we can resolve before the weekend. I will let you know where it lands. -eric Link to comment Share on other sites More sharing options...
Dev Post EricMusco Posted September 25, 2020 Dev Post Share Posted September 25, 2020 Hey folks, Gonna take a bit more then just a quick fix to get things corrected for PTS so it will remain offline through the weekend. We'll swing back on Monday with a status update. Thanks all. -eric Link to comment Share on other sites More sharing options...
Pamplonac Posted September 27, 2020 Share Posted September 27, 2020 Hey folks, Gonna take a bit more than just a quick fix to get things corrected for PTS so it will remain offline through the weekend. We'll swing back on Monday with a status update. Thanks all. -eric It seems that my cousin can get in, from his ThinkPad. Sadly he's the only one in the game in the Fleet, (his small shortcut "who" window is always at number 1 - no other players at all) or any planet he visits. There's literally no one else anywhere. Cheers Link to comment Share on other sites More sharing options...
Dev Post CommunityTeam Posted September 28, 2020 Dev Post Share Posted September 28, 2020 Hi all, For those you encounter the issue with the PTS patch, we invite you to follow those troubleshooting steps: Close the launcherGo to the install folder (i.e. C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic)Delete retailclient_publictext.versionLaunch the launcher. It will download the missing PTS files. Let us know if you are still experiencing it. Thank you for your patience while the team worked on this issue. Link to comment Share on other sites More sharing options...
BloodyKisses Posted September 28, 2020 Share Posted September 28, 2020 ...worked Link to comment Share on other sites More sharing options...
Decalin Posted September 28, 2020 Share Posted September 28, 2020 (edited) Scratch that, did not notice I had a folder "retailclient_publictest_0to342", removed that also and downloaded again without issue. No luck, While downloading asset "Game Client 343" with 0.14Mb remaining, download freezes up with the error "Network error while downloading patch data. Retrying... (310)" Tried a few times to be sure. Edited September 28, 2020 by Decalin Link to comment Share on other sites More sharing options...
UlaVii Posted September 28, 2020 Share Posted September 28, 2020 Worked for me, thanks. Link to comment Share on other sites More sharing options...
desrumax Posted September 28, 2020 Share Posted September 28, 2020 Hi all, For those you encounter the issue with the PTS patch, we invite you to follow those troubleshooting steps: Close the launcherGo to the install folder (i.e. C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic)Delete retailclient_publictext.versionLaunch the launcher. It will download the missing PTS files. Let us know if you are still experiencing it. Thank you for your patience while the team worked on this issue. No, for me it's not working. I went in steamapps/common/Star Wars - The Old Republic, and then i deleted the file, but i'm still experiencing the issue. Link to comment Share on other sites More sharing options...
Pallais Posted September 28, 2020 Share Posted September 28, 2020 Simply deleted retailclient_publictext.version did not work. I deleted every file and folder with the word "test" in them and restated the PTS download. That grabbed everything and it all installed and worked just fine, then. I am running Swtor under Steam, so when I did that install I had copied my non-Steam Swtor files over to the Steam games folder to avoid a full redownload. I thought I had cleaned up the test stuff then, but obviously not. It's all good, now. Oh, btw, when I logged into an Agent I previously had on the PTS it gave me the Steam achievement for a level 75 Agent. That's a character that was boosted on the PTS and is not level 75 in the live game. Link to comment Share on other sites More sharing options...
UlaVii Posted September 28, 2020 Share Posted September 28, 2020 While this patch trick worked for me, my friend was not so lucky. He kept getting the network error problem. I sent him my new copy of the .version file and then the patcher completed successfully and he got in. Link to comment Share on other sites More sharing options...
Zylaro Posted September 30, 2020 Share Posted September 30, 2020 (edited) Any news on this? I have deleted every file with the word test in it from my SWTOR folders several times. I have also redownloaded the PTS file from scratch and am again stuck at game client 343 with 0.14mb remaining. I am getting the original error message. Tried redeleting the file named above yet again. with no success. Update: After leaving my computer attempting to download the game client 343 file for the morning I finally gave up and closed the game. I tried again a while later and the file loaded and I was able to log into the PTS. I have no idea why this worked. Edited September 30, 2020 by Zylaro update Link to comment Share on other sites More sharing options...
Toraak Posted October 2, 2020 Share Posted October 2, 2020 Looks like the PTS is down atm. Had a patch download, but server is down. Link to comment Share on other sites More sharing options...
xordevoreaux Posted October 2, 2020 Share Posted October 2, 2020 Looks like the PTS is down atm. Had a patch download, but server is down. Ditto as of 5 min ago. Link to comment Share on other sites More sharing options...
Xo-Lara Posted October 4, 2020 Share Posted October 4, 2020 The server keeps appearing as unavailable to me after bothering to patch. I suspect there is another patch issue but for all intents and purposes, the PTS is down for me. I was going to post my feast of prosperity feedback after I had had a second day to test the missions. Link to comment Share on other sites More sharing options...
Darev Posted October 4, 2020 Share Posted October 4, 2020 I don't think it's a patch issue. I believe they "left" on Friday w/o making sure it was up Link to comment Share on other sites More sharing options...
ZeridanShear Posted October 4, 2020 Share Posted October 4, 2020 I don't think it's a patch issue. I believe they "left" on Friday w/o making sure it was up Squadrons was on their mind. Link to comment Share on other sites More sharing options...
UlaVii Posted October 4, 2020 Share Posted October 4, 2020 Yeah seems to be offline again. Had another patch and then same network error as before. Tried the file rename suggestion that worked for me last time but no joy. Would be nice if they posted to tell us when it's up and down so we can plan our time better. Link to comment Share on other sites More sharing options...
Xo-Lara Posted October 4, 2020 Share Posted October 4, 2020 Yeah, unfortunately, I can't always just try again tomorrow. Link to comment Share on other sites More sharing options...
UlaVii Posted October 5, 2020 Share Posted October 5, 2020 PTS patching works fine today. Link to comment Share on other sites More sharing options...
Toraak Posted October 5, 2020 Share Posted October 5, 2020 PTS patching works fine today. But are the servers actually online? I patched fine on Friday, but the server was offline. Link to comment Share on other sites More sharing options...
The-Kaitou-Kid Posted October 5, 2020 Share Posted October 5, 2020 But are the servers actually online? I patched fine on Friday, but the server was offline. Yes, the server is up. Link to comment Share on other sites More sharing options...
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