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Accidentally redeemed Champion token for wrong armor. Can I create a ticket?


QuietGoneJinn

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Hey all, I just reached lvl 50 and am new to the whole Champion gear redemption process. I had gotten a token for "Champion Vindicator Boots" and I went to the store and redeemed the "Champion Vindicator Boots". Afterward I realized it was heavy armor, and after looking through the list I noticed there was a second "Champion Vindicator Boots" for medium armor.

 

I then realized that there was 2 types for each, a bit too late. :o

 

 

I was told that I could submit a ticket to customer service to have the situation rectified. And apparently we're allotted 3 item fixes per 6 months. Is this true? Would creating a ticket get me my token back (Or at least replace my Heavy Armor boots with Medium Armor ones)?

 

 

It's just the store is so confusing! I still don't know why there are two identical STR implants by the same name (Only one is called an "implant" and the other is a "package" (Otherwise both are categorized as implants and have identical stats).

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