Rim_ Posted December 16, 2011 Share Posted December 16, 2011 Hello. A good friend of mine has had a pass for 2 days but can't seem to get his game to work. He says that once it loads up the screen goes black,the sounds still there for a short time but then it crashes to desktop. Anyone having the same issue?. Rim_ Link to comment Share on other sites More sharing options...
Zhenobia Posted December 16, 2011 Share Posted December 16, 2011 Yes. There are several threads about this issue. Link to comment Share on other sites More sharing options...
BenjaminminU Posted December 16, 2011 Share Posted December 16, 2011 Tell him to contact customer service or use the repair function on his launcher most likely they'll know what to do. Link to comment Share on other sites More sharing options...
Sirenn Posted December 16, 2011 Share Posted December 16, 2011 tell him to get a legal copy of windows and if its xp get sp3 and update his windows explorer and video drivers its what my friend with same problem had to do Link to comment Share on other sites More sharing options...
Sirenn Posted December 16, 2011 Share Posted December 16, 2011 tell him to get a legal copy of windows and if its xp get sp3 and update his windows explorer and video drivers its what my friend with same problem had to do Link to comment Share on other sites More sharing options...
Rim_ Posted December 16, 2011 Author Share Posted December 16, 2011 Speaking to him know. He's done what you guys have suggested,still no luck. Link to comment Share on other sites More sharing options...
Rasticles Posted December 16, 2011 Share Posted December 16, 2011 (edited) He should log into the forums himself, and troubleshoot his issues..... you may end up getting quite frustrated trying to help a friend...... He needs to post full system specs, with a dxDiag report in Spoiler tags if he wants in any way to get this resolved. Doing this 3rd party will slow you both down. Edited December 16, 2011 by Rasticles Link to comment Share on other sites More sharing options...
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