Dodik Posted June 27, 2012 Share Posted June 27, 2012 (edited) All augment slots on pre 1.3 gear were converted to MK-1 only regardless of augment/item level. Once again, they were not converted to MK-1 otherwise you could slot a tier 1 augment in them. They were in fact not converted to any tier at all. Edited June 27, 2012 by Dodik Link to comment Share on other sites More sharing options...
Planar Posted June 27, 2012 Share Posted June 27, 2012 So they are doing an unscheduled maintenance Thursday night, but still one must wonder are we going to get: the shaft and all pre 1.3 augment slot items get MK-1 slotsas they originally intended and set the augment slot to the level of the item OR the level of the existing augment (whichever is higher)what makes more sense and convert all pre 1.3 augment slots to MK-6 I would I could put a vote up so they could see which we all would prefer, in my opinion #3 is the only good choice, for one it will appease many of us that already lost money because we dont have to spend it upgrading other slots. Dev post on maint: http://www.swtor.com/community/showthread.php?p=4747819#edit4747819 Link to comment Share on other sites More sharing options...
Werwers Posted June 27, 2012 Share Posted June 27, 2012 Bioware: Could you please answer either this post or my ticket? I was saving a full set of augmented War Hero gear for patch 1.3 since mod extraction prices were being lowered, then i find out the augmented geari spent a ton of credits crafting and critting on are worthless after patch 1.3. Link to comment Share on other sites More sharing options...
Ipalon Posted June 27, 2012 Share Posted June 27, 2012 Apart from many people have already said that augments they already had in gear would no longer be accepted back after they tried to change them. The thing that annoys me the most about this is that when a kinda similar bug happened when people could no longer equip their matrix cubes, (after the 1.2 patch) within 2-4 hours there was a message on the sign in page saying "sorry there is a problem, please don't equip your matrix cube until we fix this" and then they did a patch and fixed it. I think that is all the people on these forums who are complaining about this problem want. A simple message saying " We are sorry, something went wrong, and we will fix it" Link to comment Share on other sites More sharing options...
Werwers Posted June 27, 2012 Share Posted June 27, 2012 Yeah, it would be amazing if we could get a confirmation that they will fix it. Link to comment Share on other sites More sharing options...
JimG Posted June 27, 2012 Share Posted June 27, 2012 I'm assuming tonight's patch will address these augment slot issues. Given what happened on the PTS when all of the existing augment slots disappeared from gear when they copied characters to the PTS, they should have done better testing on the augment slots before releasing this live. You just knew it wouldn't run smooth on live as there had been no further testing/updating of it on the PTS. Link to comment Share on other sites More sharing options...
Planar Posted June 27, 2012 Share Posted June 27, 2012 I'm assuming tonight's patch will address these augment slot issues.. We all assume this, but would be great for a dev to say YEP thats one of the things, I mean the Group Que throwing someone who qued as a tank into the DPS slot needs fixing to. I realize they cant tell us things that people might use to exploit until the patch, but saying her pre 1.3 augments will get fixed and in what way and if group ques are being addressed couldnt possibly cause issues until the patch unless they arent sure they can fix em. Link to comment Share on other sites More sharing options...
Werwers Posted June 27, 2012 Share Posted June 27, 2012 Hopefully it gets fixed, but if it doesn't and they keep ignoring tickets and posts, I will be pissed. I've never complained in a single forum post before, but this is seriously annoying. Link to comment Share on other sites More sharing options...
DarthJopeous Posted June 28, 2012 Share Posted June 28, 2012 (edited) As if crafting wasn't useless enough. In my experience with MMO's, crafting is always a must, the better the crafting system, the more the economy is player driven, the more social it can become developing communities, and the more the content can become player created giving an overall experience of gaming, amazing. This is by far the worst crafting system I have ever laid eyes on. Exactly except crafting doesn't mean anything in SWTOR. So your veteran Synthweaver or armortech, lets just take it out of your hands. Now you need to require every crew skills to make augments work on your already augmented gear. The most you should expect is to get a non friendly droid to respond to your bug reports and tell you that the augment slots becoming useless on crafted gear was intened and you need to pay to make it work. The best way not to be disappointed is not to expect anything good. Edited June 28, 2012 by DarthJopeous Link to comment Share on other sites More sharing options...
madcappah Posted June 28, 2012 Share Posted June 28, 2012 I don't see any mention of fixing it in the latest patch notes. I logged in this morning and still couldn't use the augment slots I've been using for months. I think my subscription ends today or tomorrow. Link to comment Share on other sites More sharing options...
metalgearyoda Posted June 28, 2012 Share Posted June 28, 2012 I don't see any mention of fixing it in the latest patch notes. I logged in this morning and still couldn't use the augment slots I've been using for months. I think my subscription ends today or tomorrow. Stop being melodramatic. Give them more than 24 hours to fix it. Link to comment Share on other sites More sharing options...
Maestrodomus Posted June 28, 2012 Share Posted June 28, 2012 Still no fix? Link to comment Share on other sites More sharing options...
Planar Posted June 28, 2012 Share Posted June 28, 2012 (edited) Stop being melodramatic. Give them more than 24 hours to fix it. OK we have given them 48 hours, enough for you? My main problem is they wont even say what they plan to do to remedy this, then they do an unscheduled maintenance and dont even address this issue after they dont fix, no "sorry we are still working on it" or anything, just letting us eat static. Edited June 28, 2012 by Planar Link to comment Share on other sites More sharing options...
DansbyRotten Posted June 28, 2012 Share Posted June 28, 2012 The patch didn't fix this... Not good. Link to comment Share on other sites More sharing options...
Dev Post AllisonBerryman Posted June 28, 2012 Dev Post Share Posted June 28, 2012 Hey everyone; I've got an update on this issue - we've got a fix in the works for this which will be deployed in an upcoming patch. In the meantime, we apologize for the inconvenience. Thanks for your patience as we worked to get more info! Link to comment Share on other sites More sharing options...
phalczen Posted June 28, 2012 Share Posted June 28, 2012 Hey everyone; I've got an update on this issue - we've got a fix in the works for this which will be deployed in an upcoming patch. In the meantime, we apologize for the inconvenience. Thanks for your patience as we worked to get more info! Thanks Allison! Should those of us who paid for new augment kits and the fee to install the kit onto our items submit CS tickets for refunds, or is there another remedy in the works? Link to comment Share on other sites More sharing options...
Dev Post AllisonBerryman Posted June 28, 2012 Dev Post Share Posted June 28, 2012 That's the only information I currently have, but if we'll post if more specifics become available. Link to comment Share on other sites More sharing options...
Maestrodomus Posted June 28, 2012 Share Posted June 28, 2012 Yeah, what if you had a 50 Augment in a lower level orange that you took out. It should have been converted to MK-6; now will it revert to the orange item level? It's not like I can put the augments back in to remedy the problem. Link to comment Share on other sites More sharing options...
Adrigaar Posted June 28, 2012 Share Posted June 28, 2012 will we be refunded if we have encountered this bug and had to use a mk 6 augment kit to sort it out? Link to comment Share on other sites More sharing options...
Red-Dwarf Posted June 28, 2012 Share Posted June 28, 2012 That's the only information I currently have, but if we'll post if more specifics become available. Allison, given this was reported on PTS back on 13 June (I still have the ticket with the CS response) is it possible you could test the fix on PTS before it is pushed live? Just in case. Link to comment Share on other sites More sharing options...
Dev Post AllisonBerryman Posted June 28, 2012 Dev Post Share Posted June 28, 2012 (edited) Thanks for your patience on this issue everyone; we have some more information for you about the upcoming fix! If you have a crit-crafted item created before 1.3 that received the incorrect tier of augment slot (and you have NOT upgraded the augment slot to a higher tier), that slot’s tier will be corrected with the fix we are applying during an upcoming patch. If the augment slot is empty, the augment slot tier will be decided by the level of the item. If an augment is installed, the tier of the slot will be determined by the level of that augment. If you have already manually upgraded your augment slots to a higher tier, we’ll ask that you contact Customer Service after the fix is deployed. Thanks! Edited June 28, 2012 by AllisonBerryman Link to comment Share on other sites More sharing options...
madcappah Posted June 28, 2012 Share Posted June 28, 2012 (edited) So I'm still screwed out of putting an augment back into a slot where it was before 1.3 because I cannot put it back in right now before the next patch whenever that comes. Thanks a bunch for that. Edited June 28, 2012 by madcappah Link to comment Share on other sites More sharing options...
Dawginole Posted June 28, 2012 Share Posted June 28, 2012 So I'm still screwed out of putting an augment back into a slot where it was before 1.3 because I cannot put it back in right now before the next patch whenever that comes. Thanks a bunch for that. Well, yeah. You and everyone else because there is a bug and they are fixing it. Allison can't wave a wand and it goes away for you. Link to comment Share on other sites More sharing options...
Chef_BoyRUdead Posted June 28, 2012 Share Posted June 28, 2012 Thanks for your patience on this issue everyone; we have some more information for you about the upcoming fix! If you have a crit-crafted item created before 1.3 that received the incorrect tier of augment slot (and you have NOT upgraded the augment slot to a higher tier), that slot’s tier will be corrected with the fix we are applying during an upcoming patch. If the augment slot is empty, the augment slot tier will be decided by the level of the item. If an augment is installed, the tier of the slot will be determined by the level of that augment. If you have already manually upgraded your augment slots to a higher tier, we’ll ask that you contact Customer Service after the fix is deployed. Thanks! So it is a bug and it is getting fixed. I can live with that. Link to comment Share on other sites More sharing options...
Spaj Posted June 28, 2012 Share Posted June 28, 2012 (edited) Well, yeah. You and everyone else because there is a bug and they are fixing it. Allison can't wave a wand and it goes away for you. I'll clarify since you have jumped on the first conclusion you could assume. Consider this very real example: Pre 1.3 crit craft level 19 custom orange chest. Put lvl 49 green quality undesirable stat augment in to secure the slot at max level as i'm only 47 and want to wear the same thing @50. Fast forward to post 1.3. Woot i'm now 50 i'll swap out that augment for something useful. Extract lvl 49 mod..... *** nothing will go back in not even Tier 1 augments. Fast forward to proposed fix, said empty 'augment' in lvl 19 item slot will become a Mk-1 or Mk-2 slot and still require spending on a mk-6 kit (80-200k + 30k attachment - per item) to use a lvl 49 augment because of said bug. So yes they are fixing bugs. Just not this one. Until either they create a new proposed fix to cover it or continue to say sorry tough luck. Now the only thing i cant think of which would save such an item, if i equip another lvl 50 modification will the item become a lvl 50 item thus getting a mk-6 augment or will it still be a lvl 19 item and be bent over? p.s. I'm sure Allison loves the internet tough guys defending her honor. Lol. Edited June 28, 2012 by Spaj Link to comment Share on other sites More sharing options...
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