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Cartel Unlock purchase, paid for not received


MJT_Eeyore

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A couple days ago I paid 600 Cartel Coins to unlock the Cathar species in SWTOR, and they took the money, but I don't have the species. I bought it and claimed, but it doesnt show up. I've been tryiing to get some help, but all I[ve gotten in teh run arount. I submitted an ingame ticket, but they seem to ignore those. Is there a step I missed? Or a way tp email them directly?

 

Thank you...

 

Marta:mad:

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You bought the unlock from the Cartel Market, you claimed the unlock from the Cartel Market, but did you use it? After claiming a CM purchase it will transfer an item to your inventory that you then must use to apply the unlock. There is a backlog on in-game tickets and the current wait time is around 12 or 14 days. I don't remember exactly. Edited by ceryxp
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