anonymi Posted September 7, 2016 Share Posted September 7, 2016 Since last night I have been unable to log into swtor.com/MyAccount. As of maintenance today I can no longer login to the game. My password is fine. However, when I input the digits from my physical security key I receive a "Login Failed" message. This is exactly the same as the EA physical security key issue of 4-6 weeks ago. 1. I *prefer* a physical security key. 2. I have no phone until the Galaxy Note 7 is re-issued or I decide on a different phone. Even in that case, see #1. 3. My browser cache dumps every time I close it. 4. My time/date/timezone have not changed since my last physical security key login. I have been using a security key since 2011 with no issues until the big one in July or early August and now. Thanks for any help you can give me. Link to comment Share on other sites More sharing options...
Adric_the_Red Posted September 7, 2016 Share Posted September 7, 2016 (edited) I'm having no issues using my physical key. (Have only ever used a physical key, going back to Dec 2011). Logged in to game earlier today with no problems, and just now on to the site as well. Works just fine. Not sure why you would be having any problems with it. And yes, I did encounter that key issue a couple months back. Just waitied it out for half a day or however long it was till BW got things working again. (And just logged back into game again, no problem). Edited September 7, 2016 by Adric_the_Red Link to comment Share on other sites More sharing options...
anonymi Posted September 7, 2016 Author Share Posted September 7, 2016 (edited) Thanks - knowing that it is not an issue for all security key holders narrows down the list of problems and solutions. Thanks! Problem troubleshoot SUCCESS! Problem Solved Edited September 7, 2016 by anonymi Link to comment Share on other sites More sharing options...
chaharbagh Posted September 11, 2018 Share Posted September 11, 2018 Same issue is happening to me right now. Link to comment Share on other sites More sharing options...
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