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Orbital Support Resetting

Gidrea's Avatar


Gidrea
02.05.2019 , 08:47 AM | #1
Orbital Support is resetting itself every day. I try to turn it back on, but it says it's already active... but it isn't.

They only way I can reactivate it is to fly to another planet, active support there, then fly back to the planet I want and activate it. All at a cost of credits, of course.

Known new bug?
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UlaVii's Avatar


UlaVii
02.06.2019 , 05:02 AM | #2
We've had this for the last 3-4 weeks with our Republic guild ship but not our two on Imperial side. This week our Rep ship is playing nice and the Orbital Support option has remained enabled (Alderaan->Shining Star Cantina).

It does suck when it breaks since the process you describe is the only way to re-enable it and even then it sometimes does not remain enabled.

UlaVii's Avatar


UlaVii
02.12.2019 , 12:26 PM | #3
OK confirmed that it happens 100% of the time for my Republic guild ship when moved into orbit of Ossus. Here are the steps to recreate the bug:

  • According to other replies this happens with both Republic and Imperial ships
  • Open the Flagship Command Console
  • Move ship into orbit of Ossus
  • Enable Orbital Support - Top right "Support Status" shows "Online"
  • Close the console
  • Log out
  • Log back in again and reopen the Flagship Command Console
  • Top right "Support Status" shows "Offline"
  • Bottom Orbital Support button is re-enabled
  • If you click it you get the usual "Do you want to spend 60k" popup
  • If you click Accept then you get yellow text in chat: "Orbital support is already active."
  • Traveling to the planet shows no Orbital Support buff
  • Screenshot of the console and text message

Noerra's Avatar


Noerra
02.12.2019 , 12:29 PM | #4
Quote: Originally Posted by UlaVii View Post
OK confirmed that it happens 100% of the time for my Republic guild ship when moved into orbit of Ossus. Here are the steps to recreate the bug:

  • Only happens with Republic guild ships
  • Open the Flagship Command Console
  • Move ship into orbit of Ossus
  • Enable Orbital Support - Top right "Support Status" shows "Online"
  • Close the console
  • Log out
  • Log back in again and reopen the Flagship Command Console
  • Top right "Support Status" shows "Offline"
  • Bottom Orbital Support button is re-enabled
  • If you click it you get the usual "Do you want to spend 60k" popup
  • If you click Accept then you get yellow text in chat: "Orbital support is already active."
  • Traveling to the planet shows no Orbital Support buff
  • Screenshot of the console and text message
We have the same but with imperial ship (already for long time, to clarify).

Jaden_Soro's Avatar


Jaden_Soro
02.12.2019 , 02:30 PM | #5
I haven't seen this was mentioned on any known issues or bugs to be fixed. Having same issue on empire and republic ships.

UlaVii's Avatar


UlaVii
02.16.2019 , 07:23 AM | #6
Strangely enough, I checked our Rep ship today and it is showing Orbital Support is enabled. Didn't have to do the "move, then move again, then re-enable" trick mentioned earlier.

greenMne's Avatar


greenMne
02.16.2019 , 10:40 AM | #7
Quote: Originally Posted by UlaVii View Post
OK confirmed that it happens 100% of the time for my Republic guild ship when moved into orbit of Ossus. Here are the steps to recreate the bug:

  • Only happens with Republic guild ships
  • Open the Flagship Command Console
  • Move ship into orbit of Ossus
  • Enable Orbital Support - Top right "Support Status" shows "Online"
  • Close the console
  • Log out
  • Log back in again and reopen the Flagship Command Console
  • Top right "Support Status" shows "Offline"
  • Bottom Orbital Support button is re-enabled
  • If you click it you get the usual "Do you want to spend 60k" popup
  • If you click Accept then you get yellow text in chat: "Orbital support is already active."
  • Traveling to the planet shows no Orbital Support buff
  • Screenshot of the console and text message
I have had the same problem, The way i got around this was for at least 1 other person to be on the planet needing the orbital support.
Enable support on ship and then exit to planet So both (or more) people are there.
One person logs off and logs back on, then the other person does the same.
This seems to work for me, have done this twice now and worked and Orbital Support has stuck each time.
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OSFOBD's Avatar


OSFOBD
07.13.2019 , 09:38 AM | #8
**BUMP** Still an issue. Any DEVS looked into this or any plans to fix it?

Saeten's Avatar


Saeten
07.28.2019 , 09:35 AM | #9
Yep, still a problem. Customer support says to put in bug report and keep hounding.
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UnP_RIP's Avatar


UnP_RIP
09.16.2019 , 08:48 AM | #10
This is still happening, without any acknowledgment from the devs.