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CS is now deleting tickets rather than resolving and closeing them.

STAR WARS: The Old Republic > English > General Discussion > Suggestion Box
CS is now deleting tickets rather than resolving and closeing them.

ThatGuyToo's Avatar


ThatGuyToo
01.14.2020 , 05:35 PM | #1
I went to update a ticket from last week because I had another occurrence of a renown crate not giving any reward at all. Much to my dismay all tickets I created since Onslaught have been deleted. Not closed but completely deleted. There are tickets from like March 2019 but none I created in November 2019 or since.

I am wondering if this is Biowares way of telling me to not bother, that they do not care. Hopefully Eric or someone can provide some information to the contrary.

Anyone else experiencing this?

DarkTergon's Avatar


DarkTergon
01.14.2020 , 11:35 PM | #2
Quote: Originally Posted by ThatGuyToo View Post
I went to update a ticket from last week because I had another occurrence of a renown crate not giving any reward at all. Much to my dismay all tickets I created since Onslaught have been deleted. Not closed but completely deleted. There are tickets from like March 2019 but none I created in November 2019 or since.

I am wondering if this is Biowares way of telling me to not bother, that they do not care. Hopefully Eric or someone can provide some information to the contrary.

Anyone else experiencing this?
Have you relogged since you noticed they were gone? Had the same issue yesterday, but when I relogged they were back.
No Idea if people use these, but if so, here's my referral link
http://www.swtor.com/r/jFXFFQ

ThatGuyToo's Avatar


ThatGuyToo
01.19.2020 , 10:38 PM | #3
Certainly. And have completely logged out and back in with several PC restarts since then to no avail. I am also aware they can load slowly.

Those tickets are not shown up since.