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Level 20 Email Validation

Aazimus's Avatar


Aazimus
02.10.2019 , 01:15 AM | #1
So i created a new character and played him to level 20 and this freaking stupid email validation thing comes up. I have already validated my email what the hell is this. I tried giving it my email again and nothing happens, just says to check my email however nothing comes to my email. I purchased on this account and they are not allowing to play my character? What kind **** is this?

kcirevamnalyd's Avatar


kcirevamnalyd
02.10.2019 , 11:56 AM | #2
Not sure what this is about, but have you attempted to log in to the swtor.com website/account info section. Just a guess, I personally have never seen an email verification come up on my accounts. Best of luck moving forward.
Odessen: Republic Trooper: We can't do everything on our own. We need more people or better equipment.
Not All Heroes Use the Force.

JediQuaker's Avatar


JediQuaker
02.10.2019 , 05:10 PM | #3
Quote: Originally Posted by Aazimus View Post
I tried giving it my email again and nothing happens, just says to check my email however nothing comes to my email.
Make sure you are using the same e-mail address that is tied to your account.
Hold water, a sieve may not, but hold another sieve, it will - Yoda..

Referral code - http://www.swtor.com/r/dZ8wSV

ceryxp's Avatar


ceryxp
02.10.2019 , 06:44 PM | #4
Add a security key. No more email validation and your account is safer.
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Click the link. You know you wanna. You'll get free stuff. - http://www.swtor.com/r/W9ZqZj

Corunos's Avatar


Corunos
04.04.2020 , 06:18 PM | #5
I am experiencing the same issue. The validation message box up every time, and now that I am a level 20, I can't even get into the game! My email is the same as it has always been. I re-entered my email, hit save, and when I enter the character screen, I get ****-blocked by that stupid email validation message! NO EMAIL VALIDATION SHOWS UP IN MY EMAIL INBOX, NOT EVEN IN MY JUNK MAIL. What gives? This game is becoming a rip off!

Lonax's Avatar


Lonax
04.08.2020 , 04:11 PM | #6
Quote: Originally Posted by Corunos View Post
I am experiencing the same issue. The validation message box up every time, and now that I am a level 20, I can't even get into the game! My email is the same as it has always been. I re-entered my email, hit save, and when I enter the character screen, I get ****-blocked by that stupid email validation message! NO EMAIL VALIDATION SHOWS UP IN MY EMAIL INBOX, NOT EVEN IN MY JUNK MAIL. What gives? This game is becoming a rip off!
Same problem to me... Already open a ticket in-game, but no answer. Still waiting.

Bida's Avatar


Bida
04.10.2020 , 07:34 AM | #7
Quote: Originally Posted by ceryxp View Post
Add a security key. No more email validation and your account is safer.
This is the smart way to go.

GatemasterJedi's Avatar


GatemasterJedi
04.10.2020 , 06:01 PM | #8
Quote: Originally Posted by Bida View Post
This is the smart way to go.
ok, we get it.
however, why does the system not send the validation email. its a simple question, and one that needs to be answered.

i went to the section on the help pages and it says to use a different one, validate, then switch back to the current one. ***?

i have an email, you have been sending me stuff to it, why now the issue? and why use another email? to get it an sell it to spammers?

again, we get using the key, simple and works, but it still does not answer the questions.

JediQuaker's Avatar


JediQuaker
04.11.2020 , 10:34 AM | #9
Quote: Originally Posted by GatemasterJedi View Post
again, we get using the key, simple and works, but it still does not answer the questions.
Actually, the security key does not affect the e-mail verification. I think people are confusing it with the One Time Password request you get when the system detects an IP change.

Log into your account settings on this website. Scroll down to Basic Information and make sure you are using the e-mail address that's listed there. (There may be some ** characters in the name.)
If it appears to be the correct address, you will need to contact CS to fix things.
Hold water, a sieve may not, but hold another sieve, it will - Yoda..

Referral code - http://www.swtor.com/r/dZ8wSV

Phoenix_Bird's Avatar


Phoenix_Bird
04.11.2020 , 01:37 PM | #10
Actually, the security key does not affect the e-mail verification. I think people are confusing it with the One Time Password request you get when the system detects an IP change.

Log into your account settings on this website...
When this has happened to me, the above is true. But...I had to go one step further and it is changing to a new password. It worked for me. Just my 2 cents.
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