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email problems


reshiremus

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I guess since there is no customer support sub board anymore ill post this here:

Hi so I was wondering if anyone had some advise, I need to redeem a one time password, however I just realized that the email that my account is registered under is no longer functional, and I cant retrieve it. I also cant change my password on the website as that would require the password and I cant change it over the phone over customer support.

Nay help would be greatly appreciated!

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What do you mean you can't change it via phone? Have you already called them?

 

https://help.ea.com/en-au/help/star-wars/star-wars-the-old-republic/swtor-support/#subscriber

 

Contact our team by calling the numbers listed below:

 

USA: 1-(855)-345-2186 (Support available from 10.00 CT - 19.00 CDT)

UK: +44 (0)203 0141 826 (Support available from 15.00 GMT - 00.00 GMT)

France: +33 (0) 4 81 68 10 51 (Support available from 11.00 CET - 20.00 CET)

Germany: + 49 (0)221 8282 9212 (Support available from 11.00 CET - 20.00 CET)

 

 

If that does not work and an ingame ticket is not picked up on, the only other option I see is sending a private message to Eric Musco here on the forums.

 

http://www.swtor.com/community/member.php?u=1632719

Edited by Phazonfreak
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