ObiWanteusKenobe Posted October 18, 2020 Share Posted October 18, 2020 I have already done all the procedures described on the website to set up a security key using the mobile app, but my account continues to behave as if I had no one registered. I can log in without a security key, as the message "A security key is not associated with this account" always appears Link to comment Share on other sites More sharing options...
Rheinus Posted October 18, 2020 Share Posted October 18, 2020 Hi! Are you sure you have written the correct code from the website to the app? It's crucial for it to work, so there's a small chance you misspelled it. If you haven't, be sure to let support know about it! Cheers Link to comment Share on other sites More sharing options...
ObiWanteusKenobe Posted October 18, 2020 Author Share Posted October 18, 2020 Hi, I'm sure. When the code is passed wrong, either the app doesn't accept it, or the website doesn't accept it. I've done the procedure many times. Link to comment Share on other sites More sharing options...
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