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Either I can't log into my account or the game freezes when I can

STAR WARS: The Old Republic > English > Customer Service
Either I can't log into my account or the game freezes when I can
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Zeetocht's Avatar


Zeetocht
Old 08.09.2012 , 05:59 AM | #1
Sometimes when I try to log into my account the progress bar moves about half way to the right and then freezes, or, if I do make it into the game as soon as I do anything the game freezes. I've tried rebooting my computer and running the repair utility to no avail. I'm in The Black Hole on the Canderous Ordo server in case that's helpful although I also tried to log into The Shadowlands server with the same results.

Beesodd's Avatar


Beesodd
Old 08.09.2012 , 06:14 AM | #2 Click here to go to the next staff post in this thread. Next  
Hi Zeetocht,

It does sound like something has gone awry. Please download a fresh copy of the setup file and run it over your existing install, and check if this helps.

Thanks.

Beesodd | BioWare Customer Service - Forum Support

Zeetocht's Avatar


Zeetocht
Old 08.09.2012 , 07:43 AM | #3
I dunno how or why but I started a new character on a new server and that seems to have fixed my problem

Beesodd's Avatar


Beesodd
Old 08.09.2012 , 07:48 AM | #4 This is the last staff post in this thread.  
Thanks for the update, and for letting us know that you're back in.

If the problem returns, or you encounter any further issues, please don't hesitate to contact us again.

Beesodd | BioWare Customer Service - Forum Support

Zeetocht's Avatar


Zeetocht
Old 08.10.2012 , 05:43 AM | #5
Eh, I spoke too soon I'm still having the same problem but here's a coupla updates. I have dual monitors and when my game froze and I opened my web browser on my second monitor to post this my game un-froze. Also, I'm unable to get the daily missions from either of the Black Hole mission terminals, says I'm not eligible for the conversation. I ran the setup and nothing changed.

Zeetocht's Avatar


Zeetocht
Old 08.10.2012 , 10:26 PM | #6
Welp, tonight everything worked fine