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Game won't launch with my hotspot!

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Game won't launch with my hotspot!
 

ReGoOnE's Avatar


ReGoOnE
07.25.2015 , 07:09 PM | #1
When at my home using cox internet launcher works fine and able to launch and play game. Whenever I am using my verizon 4g mifi the Launcher shows "installing 100%" and the updating bar says "complete" but the play button stays grayed out. I do not know how to fix this.

OwenBrooks's Avatar


OwenBrooks
07.25.2015 , 07:12 PM | #2
Initially go into windows services and check the bitraider stub loader service ( make sure it is running ) enabled

Symptom of it not running is 100% complete and no play button

ReGoOnE's Avatar


ReGoOnE
07.25.2015 , 07:25 PM | #3
Does not seem to be working. Still need advice on what to do.

OwenBrooks's Avatar


OwenBrooks
07.25.2015 , 07:31 PM | #4
Post the last login attempt from trying on the hotspot

the launcher logs are contained in a log folder in the main game folder

ReGoOnE's Avatar


ReGoOnE
07.25.2015 , 07:35 PM | #5
2015-07-26 01:38:45 INFO SWTOR Launcher [Core:P1.77.2 Lib:P1.6] initialized.
2015-07-26 01:38:45 INFO File info: D:\Program Files (x86)\Origin Games\Star Wars - The Old Republic\launcher.exe size=3990064, created=7/3/2015 12:41:21, accessed=10/14/2014 18:3:0, written=10/14/2014 18:3:0
2015-07-26 01:38:45 INFO Initializing download manager
2015-07-26 01:38:45 INFO Loaded settings from D:\Program Files (x86)\Origin Games\Star Wars - The Old Republic\launcher-app.settings
2015-07-26 01:38:45 INFO Loaded agreements from D:\Program Files (x86)\Origin Games\Star Wars - The Old Republic\eula.settings
2015-07-26 01:38:45 INFO Loaded settings from D:\Program Files (x86)\Origin Games\Star Wars - The Old Republic\launcher.settings
2015-07-26 01:38:45 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]
2015-07-26 01:38:45 INFO completeLauncherInit()
2015-07-26 01:38:45 INFO -----------------------------(300)-----------------------------
2015-07-26 01:38:45 INFO Timezone: 300
2015-07-26 01:38:46 INFO SpecsHash=2353376441.1495992271
2015-07-26 01:38:46 INFO Checking for launcher update
2015-07-26 01:38:46 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2015-07-26 01:38:46 INFO Download: http://manifest.swtor.com/patch/patc....patchmanifest (159.153.92.50 )
2015-07-26 01:38:48 INFO Manifest Loaded: patcher2014, current=0/upcoming=-1/required=0
2015-07-26 01:38:48 INFO ManifestState=GetManifest: patcher2014, current=-1/upcoming=-1/required=0
2015-07-26 01:38:48 INFO Manifest Loaded: patcher2014, current=0/upcoming=-1/required=0
2015-07-26 01:38:48 INFO ManifestState=Complete: patcher2014, current=0/upcoming=-1/required=0
2015-07-26 01:38:48 INFO Patch completed normally (patcher2014)
2015-07-26 01:38:48 INFO Patching end
2015-07-26 01:38:48 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2015-07-26 01:38:48 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )
2015-07-26 01:38:51 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2015-07-26 01:38:51 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0
2015-07-26 01:38:51 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2015-07-26 01:38:51 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0
2015-07-26 01:38:51 INFO Patch completed normally (eualas)
2015-07-26 01:38:51 INFO Patching end
2015-07-26 01:39:07 INFO User logs in.
2015-07-26 01:39:09 INFO Retrieving patch notes for environment [swtor]
2015-07-26 01:39:09 INFO Using environment.name [swtor], productName [retailclient]
2015-07-26 01:39:09 INFO BitRaider is available for [swtor]
2015-07-26 01:39:09 INFO Previous patching mode for [swtor] is [BR]
2015-07-26 01:39:09 INFO Patch selection action: GoStraightToBR
2015-07-26 01:39:09 INFO Starting Bitraider Streaming
2015-07-26 01:39:09 INFO BitRaider Transitioning from Asleep to Launch
2015-07-26 01:39:09 INFO isBitraiderRunning: false
2015-07-26 01:39:09 INFO Creating bitraider configuration files
2015-07-26 01:39:09 INFO Using environment.name [swtor], productName [retailclient]
2015-07-26 01:39:09 INFO Formatted [http://manifest.swtor.com/patch/bitraider/{env}] to [http://manifest.swtor.com/patch/bitraider/swtor]
2015-07-26 01:39:09 INFO Using environment.name [swtor], productName [retailclient]
2015-07-26 01:39:09 INFO Formatted [http://cdn-patch.swtor.com/bitraider/{env}/{env}] to [http://cdn-patch.swtor.com/bitraider/swtor/swtor]
2015-07-26 01:39:09 INFO Using environment.name [swtor], productName [retailclient]
2015-07-26 01:39:09 INFO Using environment.name [swtor], productName [retailclient]
2015-07-26 01:39:09 INFO Formatted [http://cdn-patch.swtor.com/bitraider/support] to [http://cdn-patch.swtor.com/bitraider/support]
2015-07-26 01:39:09 INFO BitRaider required version is [1.3.3.4098].
2015-07-26 01:39:09 INFO Using environment.name [swtor], productName [retailclient]
2015-07-26 01:39:09 INFO Using environment.name [swtor], productName [retailclient]
2015-07-26 01:39:09 INFO Formatted [brdestpath="{cwd}" brlocalebank={langid} id={packageid} -brnolaunch] to [brdestpath="D:\\Program Files (x86)\\Origin Games\\Star Wars - The Old Republic" brlocalebank=0 id=swtor_swtor -brnolaunch]
2015-07-26 01:39:09 INFO Launching Bitraider with command line: brwc_swtor.exe brdestpath="D:\\Program Files (x86)\\Origin Games\\Star Wars - The Old Republic" brlocalebank=0 id=swtor_swtor -brnolaunch -brnoui
2015-07-26 01:39:10 INFO BitRaider launched
2015-07-26 01:39:11 INFO Waiting for BitRaider to start...
2015-07-26 01:39:12 INFO Waiting for BitRaider to start...
2015-07-26 01:39:13 INFO BitRaider running
2015-07-26 01:39:13 INFO BitRaider Transitioning from Launch to Connect
2015-07-26 01:39:13 INFO BitRaider required version is [1.3.3.4098].
2015-07-26 01:39:14 INFO Initialized pipe connection to BitRaider version [1.3.3.4098]
2015-07-26 01:39:14 ERROR Failed to initialize BitRaider query mapping.
2015-07-26 01:39:14 INFO Bitraider version [1.3.3.4098] meets requirement [1.3.3.4098]
2015-07-26 01:39:14 ERROR Failed to initialize BitRaider query mapping.
2015-07-26 01:39:15 INFO Bitraider version [1.3.3.4098] meets requirement [1.3.3.4098]
2015-07-26 01:39:15 ERROR Failed to initialize BitRaider query mapping.
2015-07-26 01:39:20 INFO Bitraider version [1.3.3.4098] meets requirement [1.3.3.4098]
2015-07-26 01:39:20 INFO Bitraider version [1.3.3.4098] is fully operational
2015-07-26 01:39:20 INFO Bitraider machine id [PDA3IwV4AW8BdGIOCXcFGRM1Wi9cQkgz]
2015-07-26 01:39:20 INFO Current BRWC Stage: BR_STAGE_INITIALIZE
2015-07-26 01:47:42 INFO Current BRWC Stage: BR_STAGE_REMAININGASSETS
2015-07-26 01:47:42 INFO BitRaider Transitioning from Connect to Streaming_Decision
2015-07-26 01:47:42 INFO Using environment.name [swtor], productName [retailclient]
2015-07-26 01:47:43 INFO Required BR Assets: 1-999
2015-07-26 01:47:43 INFO BitRaider Transitioning from Streaming_Decision to StreamingToComplete
2015-07-26 01:47:43 INFO Starting in state, bitraiderStateStreamingToComplete
2015-07-26 01:48:14 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:48:44 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:49:14 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:49:44 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:50:15 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:50:45 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:51:15 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:51:45 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:52:16 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:52:46 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:53:16 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:53:46 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:54:17 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:54:47 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:55:17 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:55:47 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:56:18 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:56:48 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:57:18 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:57:49 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:58:19 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:58:49 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:59:19 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 01:59:50 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:00:20 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:00:50 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:01:20 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:01:51 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:02:21 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:02:51 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:03:21 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:03:51 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:04:22 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:04:52 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:05:22 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:05:52 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:06:23 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:06:53 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:07:23 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:07:53 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:08:23 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:08:54 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:09:24 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:09:54 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:10:24 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:10:54 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:11:24 INFO Streaming Required Progress: Overall Progress: 1
2015-07-26 02:11:37 INFO User might exit during patching - Efalse,Error Text) NEfalse,Network error. Check your internet connection)
2015-07-26 02:11:43 INFO User confirms exit - Efalse,Error Text) NEfalse,Network error. Check your internet connection)
2015-07-26 02:11:43 INFO Requesting BitRaider quit..
2015-07-26 02:11:43 INFO BitRaider_QuitBRWC:oInvoke: Requesting BitRaider quit.
2015-07-26 02:11:43 INFO Closed launcher
2015-07-26 02:20:01 INFO SWTOR Launcher [Core:P1.77.2 Lib:P1.6] initialized.
2015-07-26 02:20:01 INFO File info: D:\Program Files (x86)\Origin Games\Star Wars - The Old Republic\launcher.exe size=3990064, created=7/3/2015 12:41:21, accessed=10/14/2014 18:3:0, written=10/14/2014 18:3:0
2015-07-26 02:20:01 INFO Initializing download manager
2015-07-26 02:20:01 INFO Loaded settings from D:\Program Files (x86)\Origin Games\Star Wars - The Old Republic\launcher-app.settings
2015-07-26 02:20:01 INFO Loaded agreements from D:\Program Files (x86)\Origin Games\Star Wars - The Old Republic\eula.settings
2015-07-26 02:20:01 INFO Loaded settings from D:\Program Files (x86)\Origin Games\Star Wars - The Old Republic\launcher.settings
2015-07-26 02:20:01 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]
2015-07-26 02:20:01 INFO completeLauncherInit()
2015-07-26 02:20:01 INFO -----------------------------(300)-----------------------------
2015-07-26 02:20:01 INFO Timezone: 300
2015-07-26 02:20:01 INFO SpecsHash=2353376441.1495992271
2015-07-26 02:20:01 INFO Checking for launcher update
2015-07-26 02:20:01 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2015-07-26 02:20:02 INFO Download: http://manifest.swtor.com/patch/patc....patchmanifest (159.153.92.50 )
2015-07-26 02:20:03 INFO Manifest Loaded: patcher2014, current=0/upcoming=-1/required=0
2015-07-26 02:20:03 INFO ManifestState=GetManifest: patcher2014, current=-1/upcoming=-1/required=0
2015-07-26 02:20:03 INFO Manifest Loaded: patcher2014, current=0/upcoming=-1/required=0
2015-07-26 02:20:03 INFO ManifestState=Complete: patcher2014, current=0/upcoming=-1/required=0
2015-07-26 02:20:03 INFO Patch completed normally (patcher2014)
2015-07-26 02:20:03 INFO Patching end
2015-07-26 02:20:03 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2015-07-26 02:20:03 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )
2015-07-26 02:20:04 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2015-07-26 02:20:04 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0
2015-07-26 02:20:04 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2015-07-26 02:20:04 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0
2015-07-26 02:20:04 INFO Patch completed normally (eualas)
2015-07-26 02:20:04 INFO Patching end
2015-07-26 02:20:21 INFO User logs in.
2015-07-26 02:20:23 INFO Retrieving patch notes for environment [swtor]
2015-07-26 02:20:23 INFO Using environment.name [swtor], productName [retailclient]
2015-07-26 02:20:23 INFO BitRaider is available for [swtor]
2015-07-26 02:20:23 INFO Previous patching mode for [swtor] is [BR]
2015-07-26 02:20:23 INFO Patch selection action: GoStraightToBR
2015-07-26 02:20:23 INFO Starting Bitraider Streaming
2015-07-26 02:20:23 INFO BitRaider Transitioning from Asleep to Launch
2015-07-26 02:20:23 INFO isBitraiderRunning: false
2015-07-26 02:20:23 INFO Creating bitraider configuration files
2015-07-26 02:20:23 INFO Using environment.name [swtor], productName [retailclient]
2015-07-26 02:20:23 INFO Formatted [http://manifest.swtor.com/patch/bitraider/{env}] to [http://manifest.swtor.com/patch/bitraider/swtor]
2015-07-26 02:20:23 INFO Using environment.name [swtor], productName [retailclient]
2015-07-26 02:20:23 INFO Formatted [http://cdn-patch.swtor.com/bitraider/{env}/{env}] to [http://cdn-patch.swtor.com/bitraider/swtor/swtor]
2015-07-26 02:20:23 INFO Using environment.name [swtor], productName [retailclient]
2015-07-26 02:20:23 INFO Using environment.name [swtor], productName [retailclient]
2015-07-26 02:20:23 INFO Formatted [http://cdn-patch.swtor.com/bitraider/support] to [http://cdn-patch.swtor.com/bitraider/support]
2015-07-26 02:20:23 INFO BitRaider required version is [1.3.3.4098].
2015-07-26 02:20:23 INFO Using environment.name [swtor], productName [retailclient]
2015-07-26 02:20:23 INFO Using environment.name [swtor], productName [retailclient]
2015-07-26 02:20:23 INFO Formatted [brdestpath="{cwd}" brlocalebank={langid} id={packageid} -brnolaunch] to [brdestpath="D:\\Program Files (x86)\\Origin Games\\Star Wars - The Old Republic" brlocalebank=0 id=swtor_swtor -brnolaunch]
2015-07-26 02:20:23 INFO Launching Bitraider with command line: brwc_swtor.exe brdestpath="D:\\Program Files (x86)\\Origin Games\\Star Wars - The Old Republic" brlocalebank=0 id=swtor_swtor -brnolaunch -brnoui
2015-07-26 02:20:23 INFO BitRaider launched
2015-07-26 02:20:24 INFO Waiting for BitRaider to start...
2015-07-26 02:20:25 INFO BitRaider running
2015-07-26 02:20:25 INFO BitRaider Transitioning from Launch to Connect
2015-07-26 02:20:25 INFO BitRaider required version is [1.3.3.4098].
2015-07-26 02:20:26 INFO Initialized pipe connection to BitRaider version [1.3.3.4098]
2015-07-26 02:20:26 ERROR Failed to initialize BitRaider query mapping.
2015-07-26 02:20:26 INFO Bitraider version [1.3.3.4098] meets requirement [1.3.3.4098]
2015-07-26 02:20:26 ERROR Failed to initialize BitRaider query mapping.
2015-07-26 02:20:27 INFO Bitraider version [1.3.3.4098] meets requirement [1.3.3.4098]
2015-07-26 02:20:27 INFO Bitraider version [1.3.3.4098] is fully operational
2015-07-26 02:20:27 INFO Bitraider machine id [PDA3IwV4AW8BdGIOCXcFGRM1Wi9cQkgz]
2015-07-26 02:20:27 INFO Current BRWC Stage: BR_STAGE_INITIALIZE
2015-07-26 02:21:50 INFO User presses exit - Efalse,Error Text) NEfalse,Network error. Check your internet connection)
2015-07-26 02:21:50 INFO Requesting BitRaider quit..
2015-07-26 02:21:50 INFO BitRaider_QuitBRWC:oInvoke: Requesting BitRaider quit.
2015-07-26 02:21:51 INFO Closed launcher
2015-07-26 02:23:38 INFO SWTOR Launcher [Core:P1.77.2 Lib:P1.6] initialized.
2015-07-26 02:23:38 INFO File info: D:\Program Files (x86)\Origin Games\Star Wars - The Old Republic\launcher.exe size=3990064, created=7/3/2015 12:41:21, accessed=10/14/2014 18:3:0, written=10/14/2014 18:3:0
2015-07-26 02:23:38 INFO Initializing download manager
2015-07-26 02:23:38 INFO Loaded settings from D:\Program Files (x86)\Origin Games\Star Wars - The Old Republic\launcher-app.settings
2015-07-26 02:23:38 INFO Loaded agreements from D:\Program Files (x86)\Origin Games\Star Wars - The Old Republic\eula.settings
2015-07-26 02:23:38 INFO Loaded settings from D:\Program Files (x86)\Origin Games\Star Wars - The Old Republic\launcher.settings
2015-07-26 02:23:38 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]
2015-07-26 02:23:38 INFO completeLauncherInit()
2015-07-26 02:23:38 INFO -----------------------------(300)-----------------------------
2015-07-26 02:23:38 INFO Timezone: 300
2015-07-26 02:23:39 INFO SpecsHash=2353376441.1495992271
2015-07-26 02:23:39 INFO Checking for launcher update
2015-07-26 02:23:39 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2015-07-26 02:23:39 INFO Download: http://manifest.swtor.com/patch/patc....patchmanifest (159.153.92.50 )
2015-07-26 02:23:40 INFO Manifest Loaded: patcher2014, current=0/upcoming=-1/required=0
2015-07-26 02:23:40 INFO ManifestState=GetManifest: patcher2014, current=-1/upcoming=-1/required=0
2015-07-26 02:23:40 INFO Manifest Loaded: patcher2014, current=0/upcoming=-1/required=0
2015-07-26 02:23:40 INFO ManifestState=Complete: patcher2014, current=0/upcoming=-1/required=0
2015-07-26 02:23:40 INFO Patch completed normally (patcher2014)
2015-07-26 02:23:40 INFO Patching end
2015-07-26 02:23:40 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2015-07-26 02:23:40 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )
2015-07-26 02:23:41 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2015-07-26 02:23:41 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0
2015-07-26 02:23:41 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2015-07-26 02:23:41 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0
2015-07-26 02:23:41 INFO Patch completed normally (eualas)
2015-07-26 02:23:41 INFO Patching end
2015-07-26 02:23:59 INFO User logs in.
2015-07-26 02:24:00 INFO Retrieving patch notes for environment [swtor]
2015-07-26 02:24:00 INFO Using environment.name [swtor], productName [retailclient]
2015-07-26 02:24:00 INFO BitRaider is available for [swtor]
2015-07-26 02:24:00 INFO Previous patching mode for [swtor] is [BR]
2015-07-26 02:24:00 INFO Patch selection action: GoStraightToBR
2015-07-26 02:24:01 INFO Starting Bitraider Streaming
2015-07-26 02:24:01 INFO BitRaider Transitioning from Asleep to Launch
2015-07-26 02:24:01 INFO isBitraiderRunning: false
2015-07-26 02:24:01 INFO Creating bitraider configuration files
2015-07-26 02:24:01 INFO Using environment.name [swtor], productName [retailclient]
2015-07-26 02:24:01 INFO Formatted [http://manifest.swtor.com/patch/bitraider/{env}] to [http://manifest.swtor.com/patch/bitraider/swtor]
2015-07-26 02:24:01 INFO Using environment.name [swtor], productName [retailclient]
2015-07-26 02:24:01 INFO Formatted [http://cdn-patch.swtor.com/bitraider/{env}/{env}] to [http://cdn-patch.swtor.com/bitraider/swtor/swtor]
2015-07-26 02:24:01 INFO Using environment.name [swtor], productName [retailclient]
2015-07-26 02:24:01 INFO Using environment.name [swtor], productName [retailclient]
2015-07-26 02:24:01 INFO Formatted [http://cdn-patch.swtor.com/bitraider/support] to [http://cdn-patch.swtor.com/bitraider/support]
2015-07-26 02:24:01 INFO BitRaider required version is [1.3.3.4098].
2015-07-26 02:24:01 INFO Using environment.name [swtor], productName [retailclient]
2015-07-26 02:24:01 INFO Using environment.name [swtor], productName [retailclient]
2015-07-26 02:24:01 INFO Formatted [brdestpath="{cwd}" brlocalebank={langid} id={packageid} -brnolaunch] to [brdestpath="D:\\Program Files (x86)\\Origin Games\\Star Wars - The Old Republic" brlocalebank=0 id=swtor_swtor -brnolaunch]
2015-07-26 02:24:01 INFO Launching Bitraider with command line: brwc_swtor.exe brdestpath="D:\\Program Files (x86)\\Origin Games\\Star Wars - The Old Republic" brlocalebank=0 id=swtor_swtor -brnolaunch -brnoui
2015-07-26 02:24:01 INFO BitRaider launched
2015-07-26 02:24:02 INFO Waiting for BitRaider to start...
2015-07-26 02:24:03 INFO BitRaider running
2015-07-26 02:24:03 INFO BitRaider Transitioning from Launch to Connect
2015-07-26 02:24:03 INFO BitRaider required version is [1.3.3.4098].
2015-07-26 02:24:04 INFO Initialized pipe connection to BitRaider version [1.3.3.4098]
2015-07-26 02:24:04 ERROR Failed to initialize BitRaider query mapping.
2015-07-26 02:24:04 INFO Bitraider version [1.3.3.4098] meets requirement [1.3.3.4098]
2015-07-26 02:24:04 ERROR Failed to initialize BitRaider query mapping.
2015-07-26 02:24:05 INFO Bitraider version [1.3.3.4098] meets requirement [1.3.3.4098]
2015-07-26 02:24:05 INFO Bitraider version [1.3.3.4098] is fully operational
2015-07-26 02:24:05 INFO Bitraider machine id [PDA3IwV4AW8BdGIOCXcFGRM1Wi9cQkgz]
2015-07-26 02:24:05 INFO Current BRWC Stage: BR_STAGE_INITIALIZE
2015-07-26 02:27:49 INFO User presses exit - Efalse,Error Text) NEfalse,Network error. Check your internet connection)
2015-07-26 02:27:49 INFO Requesting BitRaider quit..
2015-07-26 02:27:49 INFO BitRaider_QuitBRWC:oInvoke: Requesting BitRaider quit.
2015-07-26 02:27:50 INFO Closed launcher

OwenBrooks's Avatar


OwenBrooks
07.25.2015 , 07:41 PM | #6
This is a bitraider specific error , if you do the below is there any change ?

go into task manager (Open Task Manager by right-clicking the taskbar, and then clicking Start Task Manager) and end task on any bitraider processes (should start with br, BRSptsvc.exe and brwc.exe) if any are still running.
BRSptStub.exe*32 - Bitraider Support Stub
BRSptSvc.exe*32 - Bitraider Support Service Core
brwc.exe*32 - BitRaider Distribution Web Client

if that doesn't do it , close the launcher then delete the bitraider folder in the game folder (right mouse click on the game shortcut and select open file location) and start the launcher.

There is one certain way to get rid of this but it involves a new game download initially - http://www.swtor.com/community/showthread.php?t=673714

ReGoOnE's Avatar


ReGoOnE
07.25.2015 , 07:47 PM | #7
There a specific reason why this only happens when connected to my hotspot but not my wifi at home?

OwenBrooks's Avatar


OwenBrooks
07.25.2015 , 07:54 PM | #8
Only thing I can think of is a port block of some kind , if it cant communicate on the bitraider side it will fail like it has, and the steps above will not help, except the link disabling bitraider

disabling bitraider may be the easiest solution in the long run