Ventrias Posted January 23, 2020 Share Posted January 23, 2020 (edited) Hello! I have a problem with account. I didnt play the game about two months. I didnt buyed subscription after that. But it buyed automaticaly. After that i canceled subscription in my account. BUT! Today it takes money from my card again! I dont need subscription. Why system takes money from me TWICE in this month?? Can you abort that operation and return money please? P.S. I am sory for my english, its not perfect. Edited January 23, 2020 by Ventrias Link to comment Share on other sites More sharing options...
SteveTheCynic Posted January 23, 2020 Share Posted January 23, 2020 For billing problems like this, you should contact SWTOR by telephone, using one of the numbers on this page: https://answers.ea.com/t5/Troubleshooting-Guides-Info/INFO-Getting-Help/td-p/4806237 Link to comment Share on other sites More sharing options...
Ventrias Posted January 23, 2020 Author Share Posted January 23, 2020 Hi! Thank you for answer. But here i have a problem. I am from Russia and made call to the call-center is difficult for me now. Maybe there is another way? Email of technical support maybe? Link to comment Share on other sites More sharing options...
Kalosis Posted January 23, 2020 Share Posted January 23, 2020 you have it set to automatic subscription payment......but does it for 1 or 2 months to check,,look here https://account.swtor.com/user/subscription 1st option will say,,"you will be billed on" "__/__/__ Link to comment Share on other sites More sharing options...
Ventrias Posted January 27, 2020 Author Share Posted January 27, 2020 Got it. Thank you. Link to comment Share on other sites More sharing options...
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