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lost 36mil in mail bug

PumpkinRobo's Avatar

09.10.2017 , 05:19 AM | #1
a few days ago i sold satele shans boots for 36mil i became quite happy and when the mail arrived i went to claim the credits and while i was in the mail to grab the credits my internet went down. when i logged in again the mail was gone and the credits with it. i have already posted a ticket but no response from devs,

what should i do any help would be really appreciated

Mubrak's Avatar

09.10.2017 , 07:56 AM | #2
If you have opened a ticket, customer service will eventually contact you, the ticket will stay open until then. Just give them some time, they need to validate your claim, and check the database to make sure you haven't sent those 36 mil somewhere else.

If you sent a bug report, those go directly to the devs' todo-list, (they'll eventually prevent it from happening again).
Your personal problem caused by the bug needs to be fixed by customer service, so open a ticket as well.
Tune down reflections to pre 5.5 values!
Move inventory tabs back to the bottom!

Jerqa's Avatar

09.11.2017 , 06:02 PM | #3
Hope they get this sorted for you.
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