alenjularic Posted April 3, 2013 Share Posted April 3, 2013 How do i turn this bloody thing off...it geting on my nervs...every 2 login i need to go to my mail and wait 5 min to get pass so i can log in...stupid thing...How do i turn it off???? Link to comment Share on other sites More sharing options...
Harkess Posted April 3, 2013 Share Posted April 3, 2013 Bump, so damn annoying now it wont even give me the mail, been trying 4 times already. Link to comment Share on other sites More sharing options...
alenjularic Posted April 3, 2013 Author Share Posted April 3, 2013 yeah i just needed to wait 3 codes just to update some things on my profile it is so annoying Link to comment Share on other sites More sharing options...
Syas Posted April 3, 2013 Share Posted April 3, 2013 An easy way to avoid it is by using an Authenticator. Link to comment Share on other sites More sharing options...
XantosCledwin Posted April 4, 2013 Share Posted April 4, 2013 An easy way to avoid it is by using an Authenticator. of which there is an android app for the SWTOR authenticator program which can link to your account just as easily as the authenticator that they sell on the store here on this website. I imagine there is also one available for the i-Phone, and other apple products as well, but I don't know as I don't have one of those. As far as the Windows Phone goes, I have no idea if an authenticator app is out for their service yet or not. Link to comment Share on other sites More sharing options...
cabled Posted April 4, 2013 Share Posted April 4, 2013 yes there is an iphone app. Link to comment Share on other sites More sharing options...
mike_is_valid Posted April 4, 2013 Share Posted April 4, 2013 Ckeck the forum for infos on the security key issue. Lots of people (including me) had problems with the app. After working fine for some weeks the keys are not accepted anymore for unknown reasons. The only solution is then to call customer service (wait in line for an hour or more) and then have the nice indian guy remove the key from your account again. The secrity key app is no solution here, but just one more problem. (but the 100 cartel coins a month were cool) Link to comment Share on other sites More sharing options...
XantosCledwin Posted April 4, 2013 Share Posted April 4, 2013 Ckeck the forum for infos on the security key issue. Lots of people (including me) had problems with the app. After working fine for some weeks the keys are not accepted anymore for unknown reasons. The only solution is then to call customer service (wait in line for an hour or more) and then have the nice indian guy remove the key from your account again. The secrity key app is no solution here, but just one more problem. (but the 100 cartel coins a month were cool) Did you ask the customer service representative why your security keys were no longer being accepted by the game or website? Or perhaps, did you even bother to contact the customer support for the security key application itself (there should be a help email link in the description blurb for the program in the App Store)? Link to comment Share on other sites More sharing options...
cabled Posted April 4, 2013 Share Posted April 4, 2013 (edited) you can de-link and re-link the security key on your own now after last week's patch. no need to call them anymore. this was part of the reason why the self serve changes were made. Edited April 4, 2013 by cabled Link to comment Share on other sites More sharing options...
XantosCledwin Posted April 4, 2013 Share Posted April 4, 2013 you can de-link and re-link the security key on your own now after last week's patch. no need to call them anymore. this was part of the reason why the self serve changes were made. just gotta hope no one hacks your account and de-links your security key so that they can access your game themselves and steal all your stuff now. Link to comment Share on other sites More sharing options...
mike_is_valid Posted April 5, 2013 Share Posted April 5, 2013 Did you ask the customer service representative why your security keys were no longer being accepted by the game or website? Or perhaps, did you even bother to contact the customer support for the security key application itself (there should be a help email link in the description blurb for the program in the App Store)? The rep did not know why it isn't working after a while, however stated that lots of ppl call to have it removed. No i did not call the app vendor, in fact i did not plan to have a huge research project to fix this. Go ahead be happy with the key. Since you can remove it yourself now, i bet there were 1000th of people with the issue (and no fix known) Link to comment Share on other sites More sharing options...
Karkais Posted April 5, 2013 Share Posted April 5, 2013 (edited) How do i turn this bloody thing off...it geting on my nervs...every 2 login i need to go to my mail and wait 5 min to get pass so i can log in...stupid thing...How do i turn it off???? I just tried logging in number of times (I am not using an security key) and didn't get the forced temp pass, so what you are experiencing is something not working right. Did you allow the launcher to update? I guess windows might prevent it from doing that for some wacky reason.. Like you not having local admin rights on your computer. Edited April 5, 2013 by Karkais Link to comment Share on other sites More sharing options...
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