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How to cancel a subscription?

STAR WARS: The Old Republic > English > New Player Help
How to cancel a subscription?

Idunaz's Avatar


Idunaz
10.21.2020 , 05:24 AM | #1
I cannot find where to cancel my sub. I would post a screenshot here of my subscription tab in My Account but apparently I can't. Basically, it lists out all the sub options, and then it only has a "show your payment history" option below those, and then a "To extend your play time, you can also redeem a Game Time code" option. Below that there is nothing, just the various disclaimers at the very bottom of the page below the EA and Lucas Arts logo.

I literally cant find where to cancel my sub. I subbed through Steam, which also doesn't have any cancel sub option within the steam UI.

Anyone know how I would be able to cancel?

Thanks

ceryxp's Avatar


ceryxp
10.21.2020 , 06:33 AM | #2
Keep scrolling down. The cancel option is at the very bottom of that page.
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Friends of SWTOR Referral program - My Referral Link
New players can get a Jumpstart Bundle. Returning players can get a Preferred Friends Bundle & 7-days of premium time. Bundles are given on first use only.

Idunaz's Avatar


Idunaz
10.21.2020 , 06:49 AM | #3
Quote: Originally Posted by ceryxp View Post
Keep scrolling down. The cancel option is at the very bottom of that page.

I can't scroll down any further. I scrolled down as far as I can. There is no cancel sub button or text anywhere.

ceryxp's Avatar


ceryxp
10.21.2020 , 07:02 AM | #4
https://i.imgur.com/EY5XEWf.jpg

BTW, to post an image you need to upload it to a photo / image sharing site such as imgur.com.

Did you sub through Steam? You might need to cancel through there. If not then contact CS.

https://help.ea.com/en-us/help/star-...swtor-support/
~~~~~~~~~ ~~~~~~~~~ ~~~~~~~~~ ~~~~~~~~~ ~~~~~~~~~ ~~~~~~~~~
Friends of SWTOR Referral program - My Referral Link
New players can get a Jumpstart Bundle. Returning players can get a Preferred Friends Bundle & 7-days of premium time. Bundles are given on first use only.

Idunaz's Avatar


Idunaz
10.21.2020 , 07:49 AM | #5
Quote: Originally Posted by ceryxp View Post
https://i.imgur.com/EY5XEWf.jpg

BTW, to post an image you need to upload it to a photo / image sharing site such as imgur.com.

Did you sub through Steam? You might need to cancel through there. If not then contact CS.

https://help.ea.com/en-us/help/star-...swtor-support/
Thanks, yeah I don't have that option anywhere on my sub page. I did sub through Steam, but I don't see any cancellation option in Steam either.

Found how to cancel it in Steam. I have to navigate into your steam account details and select manage subscriptions.

Thanks for the help!