Belpheghor Posted January 19, 2014 Share Posted January 19, 2014 ***? Just tried to log on and it shows the East Coast servers up and running but all the West Coast servers down, wierd. It's the 19th, not the 21st. Link to comment Share on other sites More sharing options...
Reofeir Posted January 19, 2014 Share Posted January 19, 2014 "At 3AM Central time we will be bringing The Bastion and The Harbinger down for maintenance. More info: http://bit.ly/KsKjNM " -swtor's twitter. They have no idea when the servers will come back up. Link to comment Share on other sites More sharing options...
Belpheghor Posted January 19, 2014 Author Share Posted January 19, 2014 "At 3AM Central time we will be bringing The Bastion and The Harbinger down for maintenance. More info: http://bit.ly/KsKjNM " -swtor's twitter. They have no idea when the servers will come back up. Great, what did they break THIS time. So now I get 2 maintenence days then eh? Today, then the 21st, double the fun. OK fine, they don't want me to play their game, it's off to Rift I guess. You gotta love how even after 2 years they still don't know what they're doing. Link to comment Share on other sites More sharing options...
HoloTweed Posted January 19, 2014 Share Posted January 19, 2014 Great, what did they break THIS time. So now I get 2 maintenence days then eh? Today, then the 21st, double the fun. OK fine, they don't want me to play their game, it's off to Rift I guess. You gotta love how even after 2 years they still don't know what they're doing. It seems they DO know what they're doing. They're doing... maintenance. Obviously you'd prefer that they not correct whatever happened (because you know that technology never has any problems or gets borked in any way). You're right, they should have not done a maintenance to fix a problem that cropped up. Link to comment Share on other sites More sharing options...
OddballEasyEight Posted January 19, 2014 Share Posted January 19, 2014 Great, what did they break THIS time. So now I get 2 maintenence days then eh? Today, then the 21st, double the fun. OK fine, they don't want me to play their game, it's off to Rift I guess. You gotta love how even after 2 years they still don't know what they're doing. Damn right! Because this kind of stuff never happens on other MMO's! Get a grip EAware! Link to comment Share on other sites More sharing options...
jgelling Posted January 19, 2014 Share Posted January 19, 2014 This is just an invitation to waste more time on Reddit. Enjoy! Link to comment Share on other sites More sharing options...
theonetruebleed Posted January 19, 2014 Share Posted January 19, 2014 'MURICA! That's right guys, tell 'em with hyperbole, it's the American way. Why be a reasonable human being when you can be a caveman instead. Link to comment Share on other sites More sharing options...
jgelling Posted January 19, 2014 Share Posted January 19, 2014 (edited) 'MURICA! That's right guys, tell 'em with hyperbole, it's the American way. Why be a reasonable human being when you can be a caveman instead. True, but objectively SWTOR customer service is pretty horrible. My last billing issue with them involved an hour-long conversation with idiots from somewhere in Eastern Europe(?) and even after getting a manager on the phone and fixing the problem they lied about sending me an email to confirm they'd fixed their charges. They fired all the good customer service (and dev) people right before F2P happened - who knows what they have working now. Edited January 19, 2014 by jgelling Link to comment Share on other sites More sharing options...
theonetruebleed Posted January 19, 2014 Share Posted January 19, 2014 (edited) Agreed, customer support is a waste of revenue in its current state. I had a bank issue and had to phone CS on the very expensive premium number and got through to Dublin and took a long time to get fixed. I could have driven there in under an hour and the petrol would have cost less. Nonetheless, that did not cause me to have a tantrum publicly or privately. Edited January 19, 2014 by theonetruebleed Link to comment Share on other sites More sharing options...
dorpen Posted January 19, 2014 Share Posted January 19, 2014 Nonetheless, that did not cause me to have a tantrum publicly or privately. Thanks for sharing Link to comment Share on other sites More sharing options...
Belpheghor Posted January 19, 2014 Author Share Posted January 19, 2014 'MURICA! That's right guys, tell 'em with hyperbole, it's the American way. Why be a reasonable human being when you can be a caveman instead. As an American caveman I can and will. It IS the American way, don't believe me, ask Alabama Man In the US if something doesn't work right we kick it's ***, have fun trying to be a "human being" and get nothing done.......TEAM AMERICA F*CK YEAH! Link to comment Share on other sites More sharing options...
CrazyMcGee Posted January 19, 2014 Share Posted January 19, 2014 As an American caveman I can and will. It IS the American way, don't believe me, ask Alabama Man In the US if something doesn't work right we kick it's ***, have fun trying to be a "human being" and get nothing done.......TEAM AMERICA F*CK YEAH! Ok, but... what have you gotten done? Servers are still down Link to comment Share on other sites More sharing options...
theonetruebleed Posted January 19, 2014 Share Posted January 19, 2014 And thus, America's world-wide negative image is reinforced. Just another day on planet earth. Link to comment Share on other sites More sharing options...
spreadsheet Posted January 19, 2014 Share Posted January 19, 2014 It seems they DO know what they're doing. They're doing... maintenance. Obviously you'd prefer that they not correct whatever happened (because you know that technology never has any problems or gets borked in any way). You're right, they should have not done a maintenance to fix a problem that cropped up. Been down over 4 hours from a problem for the day before. They are still troubleshooting the problem and have no ETA. Obviously they know what they're doing?! Link to comment Share on other sites More sharing options...
Belpheghor Posted January 19, 2014 Author Share Posted January 19, 2014 And thus, America's world-wide negative image is reinforced. Just another day on planet earth. The American Empire doesn't need good PR, we have bigger bombs than everyone else Link to comment Share on other sites More sharing options...
Belpheghor Posted January 19, 2014 Author Share Posted January 19, 2014 Ok, but... what have you gotten done? Servers are still down Ummm, it was a joke, made in frustration.... Obviously mad my server has been down for hours with zero explanation and reading people bashing on America was too tempting to leave alone. Link to comment Share on other sites More sharing options...
jgelling Posted January 19, 2014 Share Posted January 19, 2014 Been down over 4 hours from a problem for the day before. They are still troubleshooting the problem and have no ETA. Obviously they know what they're doing?! Some people would just like to kiss-butt by saying the devs obviously know what they're doing. It doesn't even matter when you have unscheduled downtime for twice as long as scheduled downtime, or patches so bad you could read the "Fall of the Roman Empire" while you wait for a 25 MB download to install. They're totally convinced the dev team is solid. Link to comment Share on other sites More sharing options...
Belpheghor Posted January 19, 2014 Author Share Posted January 19, 2014 Some people would just like to kiss-butt by saying the devs obviously know what they're doing. It doesn't even matter when you have unscheduled downtime for twice as long as scheduled downtime, or patches so bad you could read the "Fall of the Roman Empire" while you wait for a 25 MB download to install. They're totally convinced the dev team is solid. Kinda sad too imho, why kiss butt when YOUR the paying customer ffs! They aren't our boss, they don't write our checks, we basically write theirs, so we have a right to not only have a good product but some god damn customer service, which we get little of. I love the game and wouldn't be ************ in the forums if I hated it, but Bioware needs to give more feedback to it's players and have a greater presence on the forums in general. Link to comment Share on other sites More sharing options...
KyaniteD Posted January 19, 2014 Share Posted January 19, 2014 PTS logs showed a notable absence of West Coast testers, so they resorted to drastic measures. Link to comment Share on other sites More sharing options...
jgelling Posted January 19, 2014 Share Posted January 19, 2014 Kinda sad too imho, why kiss butt when YOUR the paying customer ffs! Basically my thoughts are the sycophants are some combination of weak people, fanbois, and people that don't actually have to pay for the game with their own money. Link to comment Share on other sites More sharing options...
Belpheghor Posted January 19, 2014 Author Share Posted January 19, 2014 Looks like the West Coast servers are back online!!! No explanation that I've seen in the forums though, oh well, at least they're back up! Link to comment Share on other sites More sharing options...
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