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Maintenance: October 24th, 2017

STAR WARS: The Old Republic > English > General Discussion
Maintenance: October 24th, 2017
First BioWare Post First BioWare Post

countdemons's Avatar


countdemons
01.03.2018 , 07:36 AM | #441
Quote: Originally Posted by TrixxieTriss View Post
Some of us hid under a rock as Bioware stomped about decapitating the rest of the APAC community. It’s now safe to come out because they are on holidays

Seriously though, I’ve now got to pay an extra $14 a month on top of my normal sub to play this game because I now have to use WTFast to get lower ping. Without it I get 295ms - 379ms. With it I get 260ms - 290ms (depending on the server)

To hear another person complain about 30ms is just so, so, sad. I can imagine that 30ms must be gut renching for them. How do they play with it? If I was them I would just unistall and leave a nasty msg on the forums about how 30ms ping ruins the game
Have you tried EU servers?
Dragonslayer, Gate Crasher
TOFN - TRE
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TrixxieTriss's Avatar


TrixxieTriss
01.03.2018 , 07:51 AM | #442
Quote: Originally Posted by countdemons View Post
Have you tried EU servers?
It’s100ms worse as we get routed across the US to the EU.

Neytiri_Tsahik's Avatar


Neytiri_Tsahik
01.03.2018 , 08:18 AM | #443
Quote: Originally Posted by TrixxieTriss View Post
It’s100ms worse as we get routed across the US to the EU.
The person who came up with "down under" was a visionary...
Freunde von Star Wars:The Old Republic: Infos
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AlrikFassbauer's Avatar


AlrikFassbauer
01.03.2018 , 12:21 PM | #444
Quote: Originally Posted by countdemons View Post
APAC players? Thought Bioware murdered you all?
This is a very polite reply.
I wonder why you thought that ?
Complex minds
Cope with
Complex problems.

Yeldah_'s Avatar


Yeldah_
12.12.2018 , 08:51 PM | #445
So this is where the deception began.
My silence is not weakness; it is simply the beginning of my revenge.

Wimbleton's Avatar


Wimbleton
12.12.2018 , 08:57 PM | #446
Quote: Originally Posted by EricMusco View Post

Since all of NA is in one datacenter, shouldn’t we just have one server?
Moving all of NA together would create a very heavily populated server. This would introduce several challenges: 1) Players would likely experience queues accessing the server and 2) It would increase the chances for server instability and downtime. There are also a variety of other issues, but a key concern was combining all of North America would result in substantially more character name collisions.
-eric
HAHAHAHAHAHAHA, having two servers has caused queue times and lets not pretend that the 27 people on SS would put any strain on SF. #seflrekt

TrixxieTriss's Avatar


TrixxieTriss
12.12.2018 , 08:58 PM | #447
Quote: Originally Posted by Yeldah_ View Post
So this is where the deception began.
Notice how Muscos OP omitted that the backend hardware maintenance also meant they were moving the servers to the east coast.
There is a litany of deception, flipping on decisions and lies?
Just on the first page there are 3-4.
Not once have we had an apology for not telling the APAC players in advance that they were moving the servers to the east coast. That was the biggest deception of all.

Yeldah_'s Avatar


Yeldah_
02.08.2019 , 04:16 PM | #448
Quote: Originally Posted by EricMusco View Post
Hey folks,

As many of you know, on Tuesday Keith explained that in preparation for United Forces we moved all current west coast servers into our Virginia data center. Here’s some of the key questions we have received about the North American datacenter change:

Why not communicate this ahead of time?
We made the decision to not communicate this information ahead of time because we wanted you to have the ability to immediately login and determine the impact to your gameplay experience. This meant we could quickly start gathering feedback on what you were seeing in-game (more on this in the next question). However, we have seen posts from players who made specific decisions based on location (such as character transfers) and we will be in touch with them to discuss. To ensure there is no confusion about this update in-game, we adjusted the server selection screen to reflect that all NA servers are on the east coast.

My ping has gone up since the change and it is affecting my gameplay, what options do I have?
Please continue to report it! As Keith mentioned in his forum post this is something we are actively tracking and working with our network partners to address where possible. We will be working through this especially over the next two weeks as we ramp up to United Forces.


Could there be one data center in the Central US so that pings are more even for each coast?
Creating an entirely new datacenter is a daunting task, even above and beyond the substantial changes we have already made this year. This just isn’t something that was viable in the scope of the changes we made for United Forces.

Since all of NA is in one datacenter, shouldn’t we just have one server?
Moving all of NA together would create a very heavily populated server. This would introduce several challenges: 1) Players would likely experience queues accessing the server and 2) It would increase the chances for server instability and downtime. There are also a variety of other issues, but a key concern was combining all of North America would result in substantially more character name collisions.

We hope this answers some of your questions and lets you know what’s going to happen over the next couple weeks. Please remember, on November 8th we will move all players to their new servers during an extended maintenance (currently looking like 12 hours). We are also discussing starting a few hours earlier than usual (e.g., 2 or 3am CT), but will let you know a few days beforehand.

Thanks everyone.

-eric
For the 467th time can we please have some acknowledgement regarding the foreign players can't play the game because of this.
My silence is not weakness; it is simply the beginning of my revenge.

Lhancelot's Avatar


Lhancelot
02.08.2019 , 05:03 PM | #449
I was taking a break from SWTOR when they did this. I can't believe how dirty they did that, holy crap!

To just casually mention the server relocation, and then to even say they tested it out and only the west coast servers showed a higher ping but nothing that detracted from the game play was coldblooded.

On top of all that, then they said they would "work out the kinks" and for the players to provide feedback to let them know how things were going lol.

Icing on the cake was no mention of the drastic change in gameplay the APAC players and others outside the USA would experience, pretty much as if those players didn't even exist.
The Revival of SWTOR: Petition for More Funding and Resources
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http://www.swtor.com/community/showthread.php?t=959696

Yeldah_'s Avatar


Yeldah_
02.09.2019 , 03:24 PM | #450
Quote: Originally Posted by Lhancelot View Post
I was taking a break from SWTOR when they did this. I can't believe how dirty they did that, holy crap!

To just casually mention the server relocation, and then to even say they tested it out and only the west coast servers showed a higher ping but nothing that detracted from the game play was coldblooded.

On top of all that, then they said they would "work out the kinks" and for the players to provide feedback to let them know how things were going lol.

Icing on the cake was no mention of the drastic change in gameplay the APAC players and others outside the USA would experience, pretty much as if those players didn't even exist.
I was dumb enough back then to think that it meant "if this doesn't work out we will just change it back," apparently not.
My silence is not weakness; it is simply the beginning of my revenge.