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May PvP Report

First BioWare Post First BioWare Post

RACATW's Avatar


RACATW
06.11.2019 , 06:40 AM | #11
We all appreciate the report, it's nice to see something being done.

However, I'm really surprised at how light the punishments are as well. It's very discouraging to legit players to see cheaters keep all the credits / crystals / gear advantages they receive / command rating etc from these practices.

Lhancelot's Avatar


Lhancelot
06.13.2019 , 08:23 AM | #12
Tougher punishments, less leniency for past offenders please.

Pretty sure this is the consensus among most people that are reading this really well written and laid out May PVP report.

Seriously, I appreciate the time and effort MikeB puts in here. It doesn't matter if it's favorable reactions or negative, he puts everything on the table for us.

More support and representatives like this guy ought to work for BW but I can only imagine the load he has on himself compared to the majority of reps that could be more active but choose to not engage the community.

-Thanks Mike!
TRUE
Quote: Originally Posted by DarthSpuds View Post
RNG is counterproductive because it massively increases player dissatisfaction.
FALSE
Quote: Originally Posted by olagatonjedi View Post
As I detailed in another thread, RNG give the players more control over their gearing.

VaceDemon's Avatar


VaceDemon
06.14.2019 , 10:41 PM | #13
These reports don't really mean much if anything since 99% of the time, you refuse to issue perma bans because it'll prevent you from gaining revenue from these cheaters and wintraders, and, you go silent on us and don't respond to any questions or concerns after posting these reports. How do you expect us to take you guys seriously? We need more than words - we need action. At this point I think I'm done. I can't continue to care if BW doesn't care about its honest players. Been gone for a while already but I think I'm not coming back for 6.0. It's been fun.
Game is memes xd

TrixxieTriss's Avatar


TrixxieTriss
06.19.2019 , 09:06 PM | #14
Mike 🅱️,

JeZ** is back and spamming the game and forums with his filth.

This is why you need to PERMA ban cheats in this game. No semi bans. Lock their damn accounts so they can’t ever come off a ban, even after 12 months.

RACATW's Avatar


RACATW
06.20.2019 , 01:33 AM | #15
Quote: Originally Posted by TrixxieTriss View Post
Mike 🅱️,

JeZ** is back and spamming the game and forums with his filth.

This is why you need to PERMA ban cheats in this game. No semi bans. Lock their damn accounts so they can’t ever come off a ban, even after 12 months.
In other woeds, normal people dont want their wrist massaged. At least give the cheaters a slap on the wrist.

borderlineu's Avatar


borderlineu
06.20.2019 , 08:06 AM | #16
Quote: Originally Posted by RACATW View Post
In other woeds, normal people dont want their wrist massaged. At least give the cheaters a slap on the wrist.
Slap my lips xD

fabsus's Avatar


fabsus
06.25.2019 , 03:55 AM | #17
@MikeBradley

you told us about the punishment for the caught cheaters and wintraders.
i also think, that you are having a list with the already caught accounts, too.

so what is the punishment for the players, ignoring the first warning shot
and going on with new characters, like you could see in the actual leaderboards?
Disclaimer: This is my opinion.
http://www.swtor.com/r/cyZhrF <--This is my Ref-Link. Feel free to ignore or benefit from it.

blackopsranger's Avatar


blackopsranger
06.26.2019 , 04:36 PM | #18
Quote: Originally Posted by MikeBradley View Post

Hey All,

If you missed the live stream last week talking about the itemization changes planned for 6.0, here is a link to it on Twitch for those who enjoy the chat log (and here it is on YouTube for those that don't), check it out for lots of information regarding upcoming changes in September. If you’d like to give feedback on anything PvP related that was (or wasn’t) talked about in the stream, Musco has spun up a thread to gather that feedback.

Win Trader Report

In May, we caught and punished 18 accounts for win trading or cheating in PvP. We have:

  • Suspended the accounts for one week
  • Zeroed out all ranked ratings of every character on those accounts
  • Removed all of their ranked PvP Reward Tokens

Something I have seen a fair number of questions about is how appeals are handled, by whom, and why so many reversals happen, which leads me to…


Punishments, Reversals, and Who Decides?

I realize that there is a perception on these forums that we reverse many of the punishments that we administer, so let me provide some detail on exactly what is happening. Here is a breakdown of all the accounts we’ve punished for win trading in season 11 and all of the punishments we have reversed. For transparency, if there are any other reversals this season, I will include an updated number in future monthly reports.

So far in season 11, we have actioned a total of 96 accounts for win trading related offenses. Of those punishments, we have reversed only 5. All 5 of these accounts were reversed because they were all caught in the same reporting error. In this case, these accounts had been caught once, punished, and then (incorrectly) punished again for the same original offense. We reversed only the second punishment, and by every indication that we have, these accounts have since been playing by the rules. Meaning that we actually still hit 96 accounts, those 5 were just incorrectly hit twice.

I’ve seen a fair bit of misinformation around who actually handles appeals so let me provide clarity on that process as well. Every appeal that we receive is reviewed by our Live Production team (Keith Kanneg, Eric Musco, and myself), and checked against the data we have gathered. After investigation, if we feel that we’ve made a mistake, only we can reverse the punishment. This decision is made entirely by SWTOR Live Production, and no rating restorations or reversals take place without our express direction.

That being said, let me take this time to remind everyone that although live production does have final say in reversal of any actions taken, contacting members of the live team directly is not appropriate. If action is taken against your account it is important that you follow the process outlined in your suspension.


New way to Report Win trading / Cheating in PvP

Per the previous report, we’ve created a new shared email specifically to make it easier to report win trading or cheating in PvP. The email address is pvpReports@swtor.com , and there will be a sticky post explaining the purpose of this email living at the top of this forum. This new email will go to all of SWTOR Live Production and we’re hoping that it opens up a better path for reporting PvP cheating or win trading, especially for those who wish to include image or video evidence. In game reporting will still work as it always has, and we are still looking at possible improvements we could make there, this is simply an additional way to report.

As always, I look forward to reading your thoughts, questions, comments, and concerns throughout these forums, and will do my best to address them in these regular reports. Thank you for your patience and for continuing to help me understand what is most important to you.

Until next time…


This is all fine and dandy, but it still doesn't solve another problem: Elo Scale Manipulation of others. The pops really aren't frequent enough and the population definitely isn't enough to compensate for how often match throwing, queue dodging and other things happen. Because of these the risk of simply "cheating" is negated because people will just play something else because "game is dead." Until you start removing the losses or nullifying the 3v4 2v4 etc matches so that people don't get desperate this issue will only get worse. If you need to put a brutal AI in place of the nothing. That way if someone throws for their friend, their friend gets owned instead.
<Tragic Heroes>

Benirons's Avatar


Benirons
06.26.2019 , 08:12 PM | #19
Ranked is a competitive environment.

Pretty sure u dont get away with just a slap on the wrist in other competitive environments.

1 week ban is absolutely nothing. Gut the account of anything that is not purchased with real money. Delete all the credits, all the gear, every item in all cargo holds, all achievements, all titles, all ranked rewards.

U dont get to keep the **** u cheated for.