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Information Request: Error Code 9000

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Information Request: Error Code 9000
 
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NeverEndingDoubt's Avatar


NeverEndingDoubt
12.29.2011 , 06:00 PM | #11
  • How frequently you are experiencing Error Code 9000.
    Within 10 minuets after logging in.
  • What server are you mostly encountering this issue on.
    The Progenitor
  • When you first encountered this issue.
    Just after the Patch
  • Your country or state.
    England
Roleplay Guild - Rebuplic Millitary
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xgothshadowx's Avatar


xgothshadowx
12.29.2011 , 06:01 PM | #12
Bringing my info over from the previous thread.

Quote: Originally Posted by xgothshadowx
  1. How frequently you are experiencing Error Code 9000.
  2. What server are you mostly encountering this issue on.
  3. When you first encountered this issue.
  4. Your country or state.



I was having this issue, but I was able to correct it on my end. I'll post response to the 4 questions, then what I did to correct the issue.
  1. I was experiencing it about every 30min to once an hour
  2. I was encountering it on the server I'm still on Lord Praven
  3. During Beta Testing
  4. Colorado

I was able to stop the Error: 9000 issue by opeing the following ports up in my router:
  • TCP 8995
  • TCP 12000-12999
  • TCP 20000-30000

I have not been DC'd or gotten an Error: 9000 since. So I hope this helps in tracking the issue down for others.
Quote: Originally Posted by Ramuk
I disconnected from my router and am connected directly to my cable modem. Anything like this I can do?
Quote: Originally Posted by xgothshadowx
I had heard doing the same in your Firewall Exceptions fixed it for those that weren't behind a router. Could always try and post if it helps.
I'm hoping my fix and what I've heard help the BW Team in pinpointing the issue for others.
CE (██████████████████}■■■■≡≡≡■■■■{██████████████████)

DeusInnomen's Avatar


DeusInnomen
12.29.2011 , 06:01 PM | #13
How frequently you are experiencing Error Code 9000.
Anywhere from once an hour to several times an hour, sometimes not at all. However, it seems to most often happen for me in the middle of combat, and it seems worse later at night.

What server are you mostly encountering this issue on.
Kaas City

When you first encountered this issue.
Day one.

Your country or state.
Illinois, USA

Nutek's Avatar


Nutek
12.29.2011 , 06:06 PM | #14
Quote: Originally Posted by N5-L1 View Post

  1. How frequently you are experiencing Error Code 9000.
  2. What server are you mostly encountering this issue on.
  3. When you first encountered this issue.
  4. Your country or state.


Every 10 - 30 minutes
Death Wind Corridor
After the Dec 19th / 20th patch to launch.. Was fine in beta
CT USA

Comcast

dbrinkerlee's Avatar


dbrinkerlee
12.29.2011 , 06:14 PM | #15
How frequently you are experiencing Error Code 9000.

This varies. Typically, every 5 to 10 minutes. There are times, like yesterday morning, where I get it every minute. There are also times where I have played for 1 or 2 hours consecutively and not experienced it.

What server are you mostly encountering this issue on.

Fa'Athra. This is west coast server. I have never seen it above standard capacity. I have experienced the error when the server was at light capacity several times.

When you first encountered this issue.

December 20th. I did not experience it during beta.

Your country or state.

Connecticut

SithLordChum's Avatar


SithLordChum
12.29.2011 , 06:15 PM | #16
Quote: Originally Posted by N5-L1 View Post
Hi everyone,
  1. How frequently you are experiencing Error Code 9000.
  2. What server are you mostly encountering this issue on.
  3. When you first encountered this issue.
  4. Your country or state.


How Frequent:
Used to be everyone 10-45 seconds. Now it won't let me log in.

Server:
Iron Citadel with 2 different characters.

When you first encounter this issue:
I encountered it since Beta on my laptop. It was fine on my desktop until today when I can't log in anymore cause after the queue, it kicks me out to the server screen and says error code 9000.

Country and State:
Both New York and Maryland USA.

spinmeadeal's Avatar


spinmeadeal
12.29.2011 , 06:17 PM | #17
How frequently you are experiencing Error Code 9000 and 1003.

Everytime I try to connect to a server.

What server are you mostly encountering this issue on.

Any and EVERY server I try.

When you first encountered this issue.

December 20th, the very first time I tried to connect to a server.

Your country or state.


Idaho, USA

*at least some people have been able to create a character...I haven't even been able to get by the server screen...WAY TO GO BW*

Qiziq's Avatar


Qiziq
12.29.2011 , 06:18 PM | #18
Quote:
How frequently you are experiencing Error Code 9000.
What server are you mostly encountering this issue on.
When you first encountered this issue.
Your country or state.
1. Random, anything between every 2-3 minutes to every 10 - 15 minutes, very rare that I get more than 15 minutes without an error 9000, and can happen any time of day.

2. Nightmare Lands, but also Flames of the Crucible and Dune Bantha

3. 24th December...before that no errors or dc's at all in beta, early access or at launch etc...

4. Liverpool UK

Istagharlyn's Avatar


Istagharlyn
12.29.2011 , 06:23 PM | #19
1. Varies between every 15-30 min and once an hour during peak play.
2. Mind Trick East Coast server
3. This started happening alot on Teus 12/27
4. USA, Georgia, ISP: Comcast
Peace is a lie, there is only passion. Through passion, I gain strength. Through strength I gain power. Through power, I gain victory. Through victory, my chains are broken. The force shall free me.

Yissik's Avatar


Yissik
12.29.2011 , 06:27 PM | #20
Quote: Originally Posted by N5-L1 View Post
  1. How frequently you are experiencing Error Code 9000.
  2. What server are you mostly encountering this issue on.
  3. When you first encountered this issue.
  4. Your country or state.
1. 5-20 mins
2. Niman (EU)
3. Day of purchase
4. UK