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im looking for help


Lunamoonbutt

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This is often a driver issue (graphics or sound card), a directx issue, or if you have a system with dual graphic processors (an on board processor and a dedicated card) ensure that the game is using the correct one.
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  • 3 weeks later...

possible methods to fix this issue:

*You should make sure that you have the latest version of DirectX installed on your system.

*Check that your Graphics card and Sound card have the most recent drivers installed.

*You should check that you have the latest Service Pack and Windows Updates installed for your operating system,

including optional updates such as .NET Framework and Visual C++ features.

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