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Subscriber Rewards Survey

First BioWare Post First BioWare Post

Anaesha's Avatar


Anaesha
11.12.2015 , 10:27 AM | #11
Quote: Originally Posted by DarthMaulUK View Post
Blimey! Its taken them 3 years to figure out that they actually have a player base to ask and get feedback from.
Blimey! I wonder why that is? it couldn't have ANYTHING at all to do with the level of hostility and toxicity of this games player base could it? NO that couldn't be it there must be another reason behind it!

Laurreth's Avatar


Laurreth
11.12.2015 , 10:32 AM | #12
I have so far paid my subscription for one thing, and that's PvP. Diverse and well-written class stories were a (distant) second place. I paid since around release minus a few months during the "dark times".

None of the "rewards" related to Fallen Empire were in any way relevant to me, and I've always regarded them as desperate cash grabs.

My subscription is currently set to expire in late December, and I really don't see a reason to maintain it anymore, since none of the elements that were important to me are on the list of priorities anymore. You can read my full opinion on the state of Bioware in general and SWOR in particular here.
“I like how the whining about "censored" butts started instantly but it took 2 days for someone to notice the legs are also ****ed up” — rantboi

Santay's Avatar


Santay
11.12.2015 , 10:35 AM | #13
I must say that since all the companions are now exactly the same except the way they look, new companion does not excite me to re-sub.
Balance is not always what we are looking for, i want to be able to win because of skill and knowing how to play my character, not because of balance.
Chilastra's Exiles Chilastra's Imperials
The Shadowlands Server

Morlach's Avatar


Morlach
11.12.2015 , 10:42 AM | #14
How about rewarding us veterans who have stayed loyal and subscribed through thick and thin?

Transcendent's Avatar


Transcendent
11.12.2015 , 10:42 AM | #15
Quote: Originally Posted by EricMusco View Post
Hey folks!

One of the things our team is exploring is to continue giving increased value to your subscription time. Example being the additional rewards we issued each month of being a subscriber leading up to Fallen Empire's launch. After some internal discussion, we decided, why not just go to the source to get some of your feedback as well!

At the bottom of this post you will find a link to a survey which will get your insights into the types of things you like, and would like to see as a subscriber reward. If you have time please take a few minutes and fill out the survey.

Thanks everyone!

-eric

Survey link: https://www.surveymonkey.com/r/SubscriberRewards_04
Of everything, that does show how narrow and tunnel-visioned the direction of the subscriber reward incentives are. Although, damned if you do, damned if you don't I guess

Thanks to everyone who has used my Refer a Friend link over the years, may the force be with you.

RGMetal's Avatar


RGMetal
11.12.2015 , 10:43 AM | #16
Honestly, I liked most of the rewards; except the coat, which I thought doing a reskin was poor.
<The Core>
Toshirou / Gene / Keiichi / Kusanagi / Yoshô / Musashí

<Malice In Wonderland>
Toshí / Míka / Shíro / Gintoki / Faye / Jubei

davidp_newton's Avatar


davidp_newton
11.12.2015 , 10:45 AM | #17
Subscriber rewards are not really relevant for this game's future. There is a more fundamental issue: lack of new content. I let my subscription lapse over the summer precisely because there was absolutely no new content at all coming out over that period and I had essentially completed the previous content.

That happens to a degree with all MMO pre-expansion periods. However this game has been crippled by abominally low levels of proper new content. The KotFE storyline is nice enough, but I have taken one character through it and built that one character's alliance. I have no intention of taking any more characters throught he KotFE story or going through the alliance system again. Put simply repeating the story is BORING. The star fortress instances are too easy to be a good retention mechanic: KDY of this expansion.

One new chapter of story an hour long a month will not cut it for a lot of people. Flashy subscriber "rewards" will not alter that fundamental fact and it is that fundamental fact which needs to be addressed. The new chapter is a good starting point for new content, but there MUST be more new content if the game is to survive. There needs to be new proper MMO content if Bioware wants to retain subscribers. New multiplayer instances. New PvP maps. New roleplaying features. If these do not come people will play through the story, finish the game and leave.

Bye bye subscribers. Bye bye Bioware's cashflow. Bye bye Bioware staff jobs. Bye bye Bioware Austin. It is that simple. If Bioware do not pull their fingers out and release more content then this game is going to close down. 33% higher subscribers yes, but 33% of what? Also see what happened to Warlords of Draenor's subscriber numbers. 3 million up, 3 million down and another 1.5 million down on top. All inside 9 months. Lots of people came back for Warlords of Draenor and it does appear that quite a few people have come back for KotFE. Lots of people then left again when Warlords of Draenor proved to be an empty shell outside of the levelling process and raiding. KotFE doesn't even have good raiding to fall back on. WoW lost 45% of its subscriber base in 6 months. SWTOR could not survive that kind of subscriber loss as it would also mean substantial reductions in cartel market purchases as well.

Fordbird's Avatar


Fordbird
11.12.2015 , 10:45 AM | #18
Please don't wreck another iconic character from the cool cgi trailers. The in-game Nico model looks like crap and giving us an "exclusive" Nico duster that's just a reskin of 5-6 preexisting armor models was weak sauce too. I'd like to see double the cartel coins for subs or something along those lines. Something like " subscribe from Jan-Mar and recieve double cartel coins for those months.
The most terrifying words in the English language are: I'm from the government and I'm here to help.

BlueSloth's Avatar


BlueSloth
11.12.2015 , 10:46 AM | #19
The Prospect of the coat was lead me to keep going but in the end it turned out to be a real disappointment. Not some new and unique coat but a rehashed version of a coat i have in a couple of other colours already.

clearsighted's Avatar


clearsighted
11.12.2015 , 10:47 AM | #20
Two things I felt needed clarification on the survey.

1) I didn't actually like Nico's coat. I felt it was a boring reskin. But I do like the idea of new gear, which might not be such an uninspired reskin.

2) I loved the KOTOR-inspired mount. It's one of my favorite speeders. But I still put the mount last, because - let's be honest - any future mounts are more likely to be akin to the atrocities in the cantina crate or completely ugly...and not the sleek and iconic KOTOR speeder. I don't think we're ever going to get a free mount as sexy as that ever again.

Companions are always fun though. Can't really go wrong with them.