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Subscriber Rewards Survey

First BioWare Post First BioWare Post

EvilNob's Avatar


EvilNob
11.12.2015 , 08:22 PM | #101
Survey taken... I'm glad they're seeking feedback.

I pretty much imagine a rewards structure like what SWG had... that was pretty much what I put in for the last question.
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LordArtemis's Avatar


LordArtemis
11.12.2015 , 08:22 PM | #102
Here is what I would suggest....two models, one that rewards based on every month (but you collect every 90 days), the other in blocks.

Note that all suggested rewards would be retroactive...meaning folks that have already been subscribed would receive the rewards listed.

Monthly

Every month subscribed gets a 50cc bonus, plus one random cartel market item every three months....so in other words, every 90 days you are a subscriber (or when you reach 90 days total of subscription) you receive a 150cc bonus plus one random cartel market item (except packs).

Blocks

Bronze, Silver, Gold and Platinum

Bronze - 6 months - extra character slot, free level 60 token, 300cc bonus.
Silver - 12 months - extra character slot, free transfer, one free character appearance kiosk use token, 600cc bonus.
Gold - 24 months - extra character slot, free name change, one free race unlock, one epic mount, 1200CC bonus.
Platinum - 36 months - extra character slot, free cartel pack of your choice, free dye of your choice, free companion of your choice, 2400cc bonus.

All rewards are suggestive, just to illustrate the idea.

I realize that some folks think it should be purely time based, like it was in SWG (which was a great system BTW IMO), but I think it would be healthier for the game if it was based on actual money spent instead. This would act to encourage subscription.

I would also STRONGLY recommend the following for subscribers....

1) Drastically reduced costs for the appearance designer kiosk.
2) HK should be free to subs from now on, now that he is a generic companion...the mission should remain for preferred/F2P.
3) A way to earn CC in game should be added for subs....by participating in different underutilized sections of the game. Like PVP one month, Raiding the next month, GSF to follow, etc. This should rotate around to get folks to try different aspects of the game IMO.


Thanks for your time.

Krosis's Avatar


Krosis
11.12.2015 , 09:20 PM | #103
I think that subscribers should get more cartel coins and that would allow us to pick stuff we want from the market.

Non subscribers could spend the same amount of real money each month and end up with far more cartel coins.

Currently a subscriber gets 500 coins for $15 and a non subscriber would get 1350 coins for the same $15, hardly seems fair does it...

TheSeventhJedi's Avatar


TheSeventhJedi
11.12.2015 , 09:39 PM | #104
Quote: Originally Posted by JWagner View Post
Nice Quick Survey! Thanks for listening Eric!
Don't go quite that far yet - I'm pretty sure that whatever we put down as what we want, they'll find a way to make it mostly unpalatable.
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Asroha's Avatar


Asroha
11.12.2015 , 09:53 PM | #105
Yep, not even a month after KotFE changed the game they are worried about players burning through content so fast they are flipping over to preferred status.

Bioware- We don't care about subscriber rewards. We care about playing a game with value that we feel is acceptable for our $15 a month. It is all about producing a quality product, and COMMUNICATING your full intent.

"Subscriber" perks are most certainly a "carrot-on-a-stick'. Deliver us something with compelling gameplay and a level of difficulty that is both challenging and exciting.

This KotFE "story" thing, that isn't it...

Peeved's Avatar


Peeved
11.12.2015 , 09:53 PM | #106
Quote: Originally Posted by EricMusco View Post
Hey folks!

One of the things our team is exploring is to continue giving increased value to your subscription time. Example being the additional rewards we issued each month of being a subscriber leading up to Fallen Empire's launch. After some internal discussion, we decided, why not just go to the source to get some of your feedback as well!

At the bottom of this post you will find a link to a survey which will get your insights into the types of things you like, and would like to see as a subscriber reward. If you have time please take a few minutes and fill out the survey.

Thanks everyone!

-eric

Survey link: https://www.surveymonkey.com/r/SubscriberRewards_04
Offer a New Advanced Class or TWO only to subscribers. Or Add a new class we can decide to adopt at 50-60. I know that is easier said than done. But, THAT would boost your subs. imo

danielyounge's Avatar


danielyounge
11.12.2015 , 10:58 PM | #107
Quote: Originally Posted by LordArtemis View Post
Here is what I would suggest....two models, one that rewards based on every month (but you collect every 90 days), the other in blocks.

Note that all suggested rewards would be retroactive...meaning folks that have already been subscribed would receive the rewards listed.

Monthly

Every month subscribed gets a 50cc bonus, plus one random cartel market item every three months....so in other words, every 90 days you are a subscriber (or when you reach 90 days total of subscription) you receive a 150cc bonus plus one random cartel market item (except packs).

Blocks

Bronze, Silver, Gold and Platinum

Bronze - 6 months - extra character slot, free level 60 token, 300cc bonus.
Silver - 12 months - extra character slot, free transfer, one free character appearance kiosk use token, 600cc bonus.
Gold - 24 months - extra character slot, free name change, one free race unlock, one epic mount, 1200CC bonus.
Platinum - 36 months - extra character slot, free cartel pack of your choice, free dye of your choice, free companion of your choice, 2400cc bonus.
Thanks for your time.
See the problem with this is that if the bonus was monthly after x amount of months you could buy the yearly sub and never need to buy Cartel coins again. And bioware doesn't like that.
Remember when you click on someones referral link they get cartel coins. So use a friends referral instead of a complete stranger.

Themanthatisi's Avatar


Themanthatisi
11.12.2015 , 11:23 PM | #108
Quote: Originally Posted by Krosis View Post
I think that subscribers should get more cartel coins and that would allow us to pick stuff we want from the market.

Non subscribers could spend the same amount of real money each month and end up with far more cartel coins.

Currently a subscriber gets 500 coins for $15 and a non subscriber would get 1350 coins for the same $15, hardly seems fair does it...
I agree! This would be better than any item or companion addition....
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AdrianDmitruk's Avatar


AdrianDmitruk
11.12.2015 , 11:24 PM | #109
The survey was asked and answered. I trust my responses thereto were clear.

The "benefit" I desire most is PTS access.

2.0: PTSed; pretty smooth launch
3.0: Not PTSed; Ravagers exploit running loose for a month
4.0: Not PTSed; widespread drop in performance, such as on Odessen and when running multiplayer content such as ops and (shudder) warzones.

Gee, it's almost like PTSing can be used to identify problems that don't show up under the limited populations of a dev shard.
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Notsureyet's Avatar


Notsureyet
11.12.2015 , 11:26 PM | #110
what really needs to be improved is the f2p restrictions. It would go a long way with the press and help the game get more subs overall.