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How long do Cartel purchases take to activate?

STAR WARS: The Old Republic > English > New Player Help
How long do Cartel purchases take to activate?

jedimindtrixx's Avatar


jedimindtrixx
12.10.2019 , 06:34 PM | #1
New player and I just resubbed. Used Cartel Coins to purchase the Togruta race for 600, but it is not activated yet. It's been about 48 hours since the purchase and still not able to use the class, semi-frustrating. Account shows the coins have been redeemed.

Opened a ticket and it hasn't been acknowledged yet (been about 24 hours).

Thanks for the help in advance

Tohmas's Avatar


Tohmas
12.10.2019 , 06:39 PM | #2
I'm fairly certain this was recently discussed (but haven't searched for the post). Check your cartel item stash. You may need to claim the item you just purchased. Most items then end up in your inventory after being claimed, and then you have to click on them to use them. I think that species unlocks are applied automatically after claiming.
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phalczen's Avatar


phalczen
12.10.2019 , 06:40 PM | #3
You have to either create a new character, or take an existing one to one of the appearance terminals on the fleet or in a strong hold and change the race there. I think.
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mcolbourne's Avatar


mcolbourne
12.10.2019 , 08:24 PM | #4
Hey,

You'll need to redeem the token in the cartel market, check your unclaimed items in the bottom right of the market. If you have claimed it there then check your inventory. Most Cartel Market items require you to use the token item in your inventory after claiming them from the market for you to use

Hope that made sense!

jedimindtrixx's Avatar


jedimindtrixx
12.10.2019 , 10:53 PM | #5
Quote: Originally Posted by mcolbourne View Post
Hey,

You'll need to redeem the token in the cartel market, check your unclaimed items in the bottom right of the market. If you have claimed it there then check your inventory. Most Cartel Market items require you to use the token item in your inventory after claiming them from the market for you to use

Hope that made sense!
Appreciate all the help in the thread, thank you. So, if i'm understanding this correctly. I need to create a class character with a random race, then buy the cartel token, claim it, then use it from my inventory?

I definitely did not understand that process, I thought if I purchased the cartel token, the race would be unlocked during character creation.

SteveTheCynic's Avatar


SteveTheCynic
12.11.2019 , 01:32 AM | #6
Quote: Originally Posted by jedimindtrixx View Post
Appreciate all the help in the thread, thank you. So, if i'm understanding this correctly. I need to create a class character with a random race, then buy the cartel token, claim it, then use it from my inventory?

I definitely did not understand that process, I thought if I purchased the cartel token, the race would be unlocked during character creation.
The sequence in general for cartel market unlocks of any kind is as follows (skip any step that doesn't apply in your case):
* Buy the item in the market.
* On the same character that bought it, claim the item from the market into your inventory.
* Use (right-click) the item in your inventory.

Then for a species unlock either:
* Create a new character
or:
* Use an Appearance Designer kiosk (located on capital planets and the Fleet) to change an existing character's species to the newly-unlocked species. Remember to set all the sliders for appearance at the same time since doing so is free while you have a species change in progress, but costs CCs per slider that you change if you do it later.
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JediQuaker's Avatar


JediQuaker
12.11.2019 , 08:40 AM | #7
Quote: Originally Posted by SteveTheCynic View Post
* On the same character that bought it, claim the item from the market into your inventory.
This seems to be the part that many people have problems with. To add some to it:

Once you buy something in the Cartel Market, you then have to "claim" it. I'm not sure why this is, but I it does act as a kind of an "are you sure".
The items to be claimed are kept in the "unclaimed items" list. There is a button at the bottom of the CM window called "Unclaimed Items", with a number (the number of unclaimed items). Simply click on this button and then click on "Claim All"**, to transfer them to your inventory.

** I think it's at this point that you can "buy back" any items that you've decided not to claim.
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SteveTheCynic's Avatar


SteveTheCynic
12.11.2019 , 10:40 AM | #8
Quote: Originally Posted by JediQuaker View Post
The items to be claimed are kept in the "unclaimed items" list. There is a button at the bottom of the CM window called "Unclaimed Items", with a number (the number of unclaimed items). Simply click on this button and then click on "Claim All"**, to transfer them to your inventory.

** I think it's at this point that you can "buy back" any items that you've decided not to claim.
It is, indeed, where you can sell back the items that you don't really want.
http://www.swtor.com/r/Hg3sV2
To go to Belsavis, you must go to Belsavis.
> @"Biff.5312" said:
> Exercise your whimsy.

jedimindtrixx's Avatar


jedimindtrixx
12.11.2019 , 10:56 PM | #9
All figured out. Thanks everyone for your help with this. Very much appreciate it.

Thank you,

SteveTheCynic's Avatar


SteveTheCynic
12.12.2019 , 12:42 AM | #10
Quote: Originally Posted by jedimindtrixx View Post
All figured out. Thanks everyone for your help with this. Very much appreciate it.

Thank you,
Cool! Thanks for letting us know it's going well!
http://www.swtor.com/r/Hg3sV2
To go to Belsavis, you must go to Belsavis.
> @"Biff.5312" said:
> Exercise your whimsy.