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The Incompetence of Bioware is Astounding.

STAR WARS: The Old Republic > English > General Discussion
The Incompetence of Bioware is Astounding.

Ceinwyn's Avatar


Ceinwyn
12.17.2015 , 08:22 PM | #11
Quote: Originally Posted by Morthion View Post
Really? Every single one of them, neglected? And you've confirmed this with . . . ?
I only asked because they fixed several Artifact Authorization bugs, which subscribers wouldn't even notice.

And how do you know what everybody's minimum expectations are?.............

<snip>
Nothing positive to say about this thread? Really? You just want to pick it all apart?

I find it difficult to believe there is anyone who doesn't think the game developers could improve in at least one area the OP has mentioned.

CrazyCT's Avatar


CrazyCT
12.17.2015 , 08:46 PM | #12
Quote: Originally Posted by Vashadan View Post
To be blunt, the only ppl who will take time to play this game are new players, or those who have a serious mental dissorder to stick to their ingame achievements, only to flex them at random ppl.
..........
Might as well start walking....
OK, here we go -
I still take time to play despite levelling up over 60 characters (I know, I'm so 1337 ), and while I love getting my achievements, I purposefully don't go on OPs where they demand you have to have one. So, don't tell me what I've done, especially when I haven't done it. And I'd appreciate it if you asked my opinion, if not my permission, to speak on my behalf.
Nothing new? I know, it's been said before that the "replayability" of the new story isn't great, but you really can't say there's nothing new right after an expansion, no matter how short it is.
You've never went past SM OPs, but you are complaining of the lack of endgame content. I'll just leave that comment as is, I don't think it needs anything else.
Something something complaint about companions when you say you only do PvP? Do you bring them out just to look at them between matches?
"Speaking as a founder..." - wow, that old chestnut. Talk about flexing your achievements at random people.

Man, I love the irony of people using their right as a subscription holder to use the forums, to rant about how the subscription isn't worth anything. "Might as well start walking", but walk REALLY slowly, and tell us ALL about it while you do.

Oh, and "2gether"? Are you too busy to actually type "together", pressing that extra one key, or do you think it adds some credibility to your forum "cred" to do that?
"An argument must have opposition if it is to prove itself."
Queen of the White Knights <==== Click to pay tribute to your Queen
Once managed to use "Obfuscate" in a sentence. Allegedly sounds like.....Robbie Williams?

Morthion's Avatar


Morthion
12.17.2015 , 09:06 PM | #13
Quote: Originally Posted by Ceinwyn View Post
Nothing positive to say about this thread? Really? You just want to pick it all apart?

I find it difficult to believe there is anyone who doesn't think the game developers could improve in at least one area the OP has mentioned.
If the OP doesn't have anything positive to say, why expect it from me?

The large wall of text might more effectively be rendered as:

"Bioware's focus on story with this expansion isn't working for me. I think they could more profitably focus on the other aspects of the game: raiding, PvP, etc. Also, I feel they should pick up the pace on bug fixes, even if it means they must work through the holidays."

Unfortunately, stripped of the hyperbole, inaccurate blanket generalizations, and large chunks of diatribe, what you get is a calm, brief statement of opinion.

Morthion's Avatar


Morthion
12.17.2015 , 09:10 PM | #14
Quote: Originally Posted by Vashadan View Post
To be blunt, the only ppl who will take time to play this game are new players, or those who have a serious mental dissorder to stick to their ingame achievements, only to flex them at random ppl.
Interestingly enough, those aren't the only two groups of people who will take the time to play. Though this may surpass the comprehension of various readers, some people enjoy playing the game.

Ghisallo's Avatar


Ghisallo
12.17.2015 , 09:10 PM | #15
Quote: Originally Posted by Vashadan View Post
To be blunt, the only ppl who will take time to play this game are new players, /snip...
This is actually what this expac is all about. I have detailed this elsewhere but will cliff note it here. You can't look at this like a gamer but rather as a Publically Traded Company.

This game is arguably part of the most successful fiction IP in history. A stockholder is going to expect, and thus your CEO and CFO, growth in the period where it is hitting the big screen again. The game (from looking at the earnings calls) has not been what one would call a financial success over the last two years so how do you get that growth? I mean hell they mentioned how they increased subscriptions by 30% BUT they still couldn't not in the earnings call that this contributed to growth in the freemium segment this game occupies in their portfolio? That should tell you how far the game had fallen.

So how do you get growth? You do it by the changes they made here. Now the existing story fan might like it, but that is going to be short lived imo because it is just one story and it is phased release. I mean lets be honest, the story is no more or less engaging than SoR. Heck I would argue less because at least in SoR I had a little class specific chapter. The rest of the game, the streamlined leveling, level sync, bolster, instant level 60s etc. it's ALL about that new player coming in and saying "OMG this game is HUGE!!!!" But for the existing player who focuses at least as much on actual play, regardless if it is solo, FP or OP, they have nothing but recycled content.

They were clearly hoping that they would get a big enough boost and minimized existing player loss that EA would finally give them a decent budget again. Right now it doesn't look like the minimize bit is going to be successful. It has yet to be seen if they get enough new players, and keep them, to make up the difference. However I have never seen an MMO, in almost 20 years, that managed to grow 3 years after launch except WoW and WoW didn't pull it off by recruiting players existing markets, they did it by expanding in new markets.
...We always arise from our own ashes. Everything returns later in its... changed form...
...To remind you that all humans make mistakes, and that all leaders are but human.
---Leto, Lion of Atreides

Ghisallo's Avatar


Ghisallo
12.17.2015 , 09:21 PM | #16
Quote: Originally Posted by Morthion View Post
Interestingly enough, those aren't the only two groups of people who will take the time to play. Though this may surpass the comprehension of various readers, some people enjoy playing the game.
Yes but the only people I know are those who are biased to story and most of them are saying, now, "okay debating if I will just resub in August and binge watch." Why? Because they are here for primarily for the story and there is only one story. Now those with altitis have a longer life span yes.

That's why in my post above I said "stop thinking like a gamer" and think like a business. The game is, currently, very much biased towards subscriptions, so losing players period is not the only danger. Having players simply suspend their subs until some point in the future is just as dangerous since the Corporation has to report not annual but quarterly performance. Products like this definitely have the bean counters asking "what have you done for me lately?" Every 3 months.

So yes I have no doubt that there are players who enjoy the game, the problem is this game is expensive to run. The engine is a hot mess which requires more QA and we can see that QA has been a major issue this expac. We can see their budget has been cut as it is by the lack of new content (BW has said Story is the least expensive bit for em) people transferred to other projects or just out the door and the elimination of their in house CSR.

Now right now it might not matter to the person who is happy BUT down the road when the bean counters add up the numbers if the predetermined ROI is not met then budgets get cut again, or they swing away from story in order to try and recapture players they lost.

It is a pendulum, but not the nice kind in a Grand Father Clock, rather like the one in the Poe story. It swings back and forth, getting lower as the budget gets reduced until it, metaphorically, kills its player base.
...We always arise from our own ashes. Everything returns later in its... changed form...
...To remind you that all humans make mistakes, and that all leaders are but human.
---Leto, Lion of Atreides

LordFell's Avatar


LordFell
12.17.2015 , 09:33 PM | #17
Yeah... the straight up story for Knights of the Fallen Empire was, as promised, good. But, once you get through that story, and look at what there is to do, we have problems.

Group Content for Casuals: Ruined
If you're level 10 through 50, all you can do is Tacticals. But, when they are synced to level 65 content, your mixed party of primarily DPS and frequently noobs, this is a wipe fest. The goal was to increase FP availability by taking the Role out of the equation, but the end result is worse. There is no point queuing for Tacticals, because it's a frustrating, wipe-filled time.

If you're 51 to 65, you can queue for the traditional roles, but... I'm finding the PUGs are worse than ever. Lower level characters who are boosted may or may not have the gear (despite the boost) to do it. I know someone complained about one of my characters having mostly 190 gear (and a few 208 pieces); but a level 50 with 116 gear can queue for the exact same Flash Point.

Story as a Narrative... but without the Heart
So... this thing happened. It doesn't matter what the thing is. You did the thing, you experienced the thing... ok. Where the difference is, what made our original class stories good... is how the people you experienced the thing flavour your experience. It's good to experience the story arc, but what makes it your story is how it affects your relationship with your companions.

KotFE fails to bring that story to life by failing to have any Companion Content. I realize there are 32 classic companions and 10 to 20 (..?) new companions. But if our companions have to have character, or we just don't care.
The solution is to lock original companion Influence at level 10, and give them conversational arcs at Influence 20, 30, 40, 50. Four conversations per companion. That's all I'm asking here.

Game Engine: Buggy McBuggerson
Seriously?

Seriously.

...I'm no programmer... I'm a gamer. I've played a LOT of games that are a LOT less buggy than SWTOR... and some of them were entirely F2P. If you can't fix some of these issues, maybe it's time for SWTOR 2 and a whole new game engine.

Customer Service
Whatever company sets the industry gold standard, SWTOR is... basically the opposite. Automated replies are 98% likely to point to an issue that isn't even being addressed.
...I realize your report volume is probably enormous (because your game is buggier than someone suffering from delerium tremens), but I'm sure a huge part of the problem is Repeat Tickets. "I submitted a ticket for this thing, that I need fixed, and your stupid auto-bot told me to reset my instance, and then go climb my thumb. Can a real person actually give me some real help???"

I mean... I have done customer service calls. The bible was always "One Call Resolution." Someone pitches you a problem, you find a solution. You make that solution happen, and they don't call again. If you file a ticket in good faith, and need assistance, but you receive the CSR equivalent of "a cuppa cheese" you're pissed off, and still going to file a ticket -perhaps an angrier ticket- because you still want/need/expect help.

TL;DR
When I spend more time on the forums talking about what's wrong with the game, than in game enjoying the game, that games days are numbered. I haven't unsubbed.... yet.

Shwarzchild's Avatar


Shwarzchild
12.17.2015 , 09:34 PM | #18
I understand the frustrations of the people who come on here to vent. I do. I sympathize. The content I love to dive into is the end game pve raids. I don't have anything new to do. That doesn't stop me from raiding. Maybe if I didn't have the team I do, or the friendships in game that I do, I might feel like I should explore other titles. Thankfully, I don't need to change one thing.

The real issue I have with these types of angry vent posts is that we all knew we weren't getting any more content this year. This was it. That fact wasn't going to magically change. We knew that next year the cycle started for the monthly releases. I'll agree that Bioware's ability to meet a monthly cadence for releasing content should be watched and paid attention to since they never have been able to come through on that kind of a promise. They've definitely made it before. And, they crashed on it. I just think these kinds of angry posts are about 2 months too early. February is the month I have my eye on. If they try to sweep everything under the rug by focusing solely on this new pvp map without even a word on anything else then yeah I'll raise the concern meter to the next level. Right now though, there are some things that I think are absolutely dumb founding such as the 224 loot issue. Right now though, we all knew that this was vacation time for the devs. It was spelled out plain as day. So I do feel like people are going all over the place when the schedule was plain as day to see and spelled out before. It's the paying attention factor.

Endgame needs love. We know it. I assume Bioware knows it. Two months with no new content is nothing new, and for me, and people like myself, those two months will definitely fly by. But, that's going to be the time to raise questions. Now though, is not. Red flag stuff all anyone may want to, but acting like Bioware broke a promise to released content this year is foolish.

Me specifically, I'm looking for a "state of the game" post that gives actual details to the plan they want to follow for 2016. If they go generic and produce bumper sticker talk I'll be concerned. If they don't mention a new operation, I'll be concerned. If they basically try to go ho hum we're keeping the status quo I'll be concerned then, but not now.

Cool your jets people. It sucks, but people get into problems when they jump too far forward. The humanized version of standing in stupid I'd say.
Warstalker Isaac Bell The Revanchist From Beyond

Vharna's Avatar


Vharna
12.17.2015 , 09:47 PM | #19
I have a different take on the whole thing. For me, from day one this was single player experience. Sure, the MMO aspects were there, but the meat of the game was the class stories and the occasional story heavy Flashpoint. It wasn't what I expected when I was looking for a Star Wars MMO, but I just kind of accepted it as some kind of co-op RPG. I enjoyed trying different classes and builds. I eventually left because I just got invested in other things. No big deal, happens all the time with MMOs. I left the game with a positive impression. I knew I would come back eventually.

This game shortcomings as a MMO were always present. Even back then I recall these same forums having these same discussions. But not only has this game not delivered on that front, the single player portion has had some huge failings as well. This game was never Baldur's Gate in terms of single player challenge, but damn what's been done to this game is depressing. Complete removal of builds, companions buffed to the point were players become bystanders, getting gear and leveling is completely trivial... they took the casual approach to the extreme.

I think some of the changes are good. Level sync, multi purpose companions, removal of affection. But the game is practically on rails. It wouldn't be so bad if there was an option for all this stuff. But there isn't. Those who enjoyed the game before are just out of luck. I really regret resubbing.

dscount's Avatar


dscount
12.17.2015 , 09:57 PM | #20
I'd suggest you speak with your wallet. Seems to be the only means now.

Since they gave middle finger to NIM OPS I've not had a lot of sympathy for BW losing people.
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