RaschRune Posted January 13, 2021 Share Posted January 13, 2021 Just paid for a 180 days period and no account updates. Is this a known issue? Link to comment Share on other sites More sharing options...
DarkTergon Posted January 13, 2021 Share Posted January 13, 2021 (edited) Just paid for a 180 days period and no account updates. Is this a known issue? It does happen ever now and then, they say give it 24 hours, and if it hasn't work by then mail support@swtor.com Another option is to click a ref link if you haven't in 7 days and see if that kicks starts it. Can't confirm this works, as I don't know anyone who's done it, it was just recommended the last time this issue popped up, but no one came back and said it did /Shrug. If it does work though, please let us know Edited January 13, 2021 by DarkTergon Link to comment Share on other sites More sharing options...
RaschRune Posted January 13, 2021 Author Share Posted January 13, 2021 Thanks Tergon I will let you know if things happens within 48 hours. Link to comment Share on other sites More sharing options...
SteveTheCynic Posted January 13, 2021 Share Posted January 13, 2021 Just paid for a 180 days period and no account updates. Is this a known issue? Depends. The game is sometimes a bit slow at showing that the account has changed status, especially if you subscribe while the game is up and running and logged in. If you mean that the website isn't showing it either, that's a different problem. And you didn't say whether you subscribed on the swtor.com website or on Steam. Link to comment Share on other sites More sharing options...
RaschRune Posted January 13, 2021 Author Share Posted January 13, 2021 Hi Steve Paid on http://www.swtor.com I will update status. And thanks for the answer, it is a known issue. Link to comment Share on other sites More sharing options...
RaschRune Posted January 15, 2021 Author Share Posted January 15, 2021 Tergon, nothing have changed. I will not use anymore time on this. Guess I'm out. Take care..people. Link to comment Share on other sites More sharing options...
DarkTergon Posted January 16, 2021 Share Posted January 16, 2021 Tergon, nothing have changed. I will not use anymore time on this. Guess I'm out. Take care..people. Did you email them? If so, what did they say? Link to comment Share on other sites More sharing options...
OwenBrooks Posted January 18, 2021 Share Posted January 18, 2021 (edited) Tergon, nothing have changed. I will not use anymore time on this. Guess I'm out. Take care..people. Support cant see any issue with you account , what is the exact issue your account is subscribed correctly the 180 day wont be charged until your current game time runs out Edited January 18, 2021 by OwenBrooks Link to comment Share on other sites More sharing options...
RaschRune Posted January 18, 2021 Author Share Posted January 18, 2021 Support cant see any issue with you account , what is the exact issue your account is subscribed correctly the 180 day wont be charged until your current game time runs out Thanks for that clarity, Owen Link to comment Share on other sites More sharing options...
DarkTergon Posted January 18, 2021 Share Posted January 18, 2021 Support cant see any issue with you account , what is the exact issue your account is subscribed correctly the 180 day wont be charged until your current game time runs out Is this just with the 180 day thing, or because it's a recurring thing? Just curious tbh, I get the timecard every two months, but when I do by it early, it does automatically add it, just wondering if it's different for the recurring ones. Sorry, I'm nosy...lol Link to comment Share on other sites More sharing options...
OwenBrooks Posted January 19, 2021 Share Posted January 19, 2021 Is this just with the 180 day thing, or because it's a recurring thing? Just curious tbh, I get the timecard every two months, but when I do by it early, it does automatically add it, just wondering if it's different for the recurring ones. Sorry, I'm nosy...lol any subscription that is recurring on swtor will only charge when the current game time runs out, so if you have a 30 day recurring sub and add a 60 day code it wont charge until all that time is used. Link to comment Share on other sites More sharing options...
OwenBrooks Posted January 19, 2021 Share Posted January 19, 2021 Thanks for that clarity, Owen Welcome Link to comment Share on other sites More sharing options...
RaschRune Posted January 19, 2021 Author Share Posted January 19, 2021 any subscription that is recurring on swtor will only charge when the current game time runs out, so if you have a 30 day recurring sub and add a 60 day code it wont charge until all that time is used. Hmm, over the years I have on the most purchased 3 time-card and all days have been added to my account. Also, when I buy a new it has also been added to my account directly, no count-down before my time-card is active. Conclusion: your back-end fixes must have change this lately. Because it has not been like that the last 9 years. Link to comment Share on other sites More sharing options...
OwenBrooks Posted January 19, 2021 Share Posted January 19, 2021 Hmm, over the years I have on the most purchased 3 time-card and all days have been added to my account. Also, when I buy a new it has also been added to my account directly, no count-down before my time-card is active. Conclusion: your back-end fixes must have change this lately. Because it has not been like that the last 9 years. game time cards are added immediately Link to comment Share on other sites More sharing options...
RaschRune Posted January 19, 2021 Author Share Posted January 19, 2021 (edited) Thanks, we have our answer. Both, Tergon and I. Case closed. NB, I miss modding ME, Owen Edited January 19, 2021 by RaschRune Link to comment Share on other sites More sharing options...
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