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Error code nu2001

Gotiko_'s Avatar

03.21.2013 , 11:10 AM | #1
When i try to buy some cartel coins appear this problem... Solutions?

Karvaformula's Avatar

03.21.2013 , 12:23 PM | #2
Same here, 2 hours ago I received the same message - called the bank and was told there is no reason why it should happen (ie it's nothing my / our end).

Gotiko_'s Avatar

03.21.2013 , 12:53 PM | #3
It's EA problem... in this period is really FULL of problem XD

Anamurra's Avatar

03.21.2013 , 01:03 PM | #4
I've gotten this error code before and you get it when you try to buy too many packs of cartel coins in a short period of time. If you buy 3 or more packs in a day, the system will flag your account and block you from purchasing more.

You will have to call Customer Support and wait on the line forever and have someone on a higher tier delete your CC and re-add it. Explain your situation and ask to be transferred to the next tier up. The next tier only works from 3am -6pm Eastern Time.

USA: (312)725-5740
UK: (020) 356 45 481
Germany: (069) 99 991 5590 (Phone support available from 13.00 CET - 01.00 CET)
France: (0157) 324 728 (Phone support available from 13.00 CET - 01.00 CET)

I was also told that if I wanted this block removed permanently, I could send in a copy of my photo ID.

I've found if you buy at most 2 packs a day, you won't be flagged and can happily purchase more the next day and so on.

Hope this helps!

Gotiko_'s Avatar

03.21.2013 , 02:01 PM | #5
Thanks dude!

Cruztoffer's Avatar

03.21.2013 , 02:04 PM | #6
Well that's fantastic, weird that your subscription doesn't get flagged if you renew it several months in a row.
Maybe they could also have a timer for when you have been on two hours straight or more, kick you out for an hour or so to make sure we are all okay.
Please give us more of this stuff BW/EA. We all love it. LOVE it.