Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

Key but won't work.

Rim_'s Avatar


Rim_
12.16.2011 , 07:23 AM | #1
Hello.

A good friend of mine has had a pass for 2 days but can't seem to get his game to work.

He says that once it loads up the screen goes black,the sounds still there for a short time but then it crashes to desktop.

Anyone having the same issue?.

Rim_
December To Remember.

Zhenobia's Avatar


Zhenobia
12.16.2011 , 07:24 AM | #2
Yes. There are several threads about this issue.

BenjaminminU's Avatar


BenjaminminU
12.16.2011 , 07:24 AM | #3
Tell him to contact customer service or use the repair function on his launcher most likely they'll know what to do.
"Declaration: Assassination protocols active. Greetings, master" - HK-51

Sirenn's Avatar


Sirenn
12.16.2011 , 07:26 AM | #4
tell him to get a legal copy of windows and if its xp get sp3 and update his windows explorer and video drivers its what my friend with same problem had to do

Sirenn's Avatar


Sirenn
12.16.2011 , 07:40 AM | #5
tell him to get a legal copy of windows and if its xp get sp3 and update his windows explorer and video drivers its what my friend with same problem had to do

Rim_'s Avatar


Rim_
12.16.2011 , 07:51 AM | #6
Speaking to him know.

He's done what you guys have suggested,still no luck.
December To Remember.

Rasticles's Avatar


Rasticles
12.16.2011 , 07:56 AM | #7
He should log into the forums himself, and troubleshoot his issues..... you may end up getting quite frustrated trying to help a friend......

He needs to post full system specs, with a dxDiag report in Spoiler tags if he wants in any way to get this resolved.

Doing this 3rd party will slow you both down.