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Cartel Coin Purchases

First BioWare Post First BioWare Post

sapphicasha's Avatar

04.02.2021 , 04:20 AM | #1
Hi there!
I've been having this really strange bug where the website won't allow me to purchase cartel coins.
Due to my bank's security restrictions I can't purchase via card because swtor doesn't support the confirmation page, but my real issue has been paypal
Upon attempting to purchase via paypal, I used to get an error message, but now it just takes me straight to an empty receipt and doesn't even attempt to charge me
I've tried to delete and re-add my paypal account, but for some reason the website won't let me remove the account no matter how many attempts I make, and it keeps being listed
I've also tried to clear my browser cache and checked my pc for malware, which once again didn't help
There's something incredibly ironic about a game that's seemingly desperate for people to give it money refusing payment when attempted

CommunityTeam's Avatar

04.02.2021 , 04:34 AM | #2 This is the last staff post in this thread.  
Hi sapphicasha,

For Account & Billing issues, you should directly contact our support team by phone. Here is our article on how to do that: How to contact Star Wars™: The Old Republic™ (SW:TOR) support.
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