Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer

Withdrawing too much (at one time) from guild bank deletes credits without warning

STAR WARS: The Old Republic > English > General Discussion > Bug Reports
Withdrawing too much (at one time) from guild bank deletes credits without warning
First BioWare Post First BioWare Post

RubyRiver's Avatar

07.02.2020 , 06:39 AM | #1
So, apparently, withdrawing the maximum amount of creds from your GB will deep six all the credits you have in toon inventory plus some extra just for good measure.

I wasn't thinking about it at the time and lost over 250M doing this plus a little extra so that I ended up with about 200K less than the GB max of 4,294,967,295. I know this isn't a lot for someone who has enough credits for this to happen in the first place, but still...

I mean, there's a pop-up when attempting to add too many credits TO the GB, why not the reverse? Customer Service was apologetic and sympathtic about the issue, but said that they could not reinstate the creds that were lost.

Even if I don't get my creds back, can you guys please just add a pop-up warning or have the system disallow the withdrawal? I don't know if there's one for the legacy bank or if the same thing would happen in transferring credits from one's legacy bank but am unwilling to test that.

CommunityTeam's Avatar

07.06.2020 , 07:52 AM | #2 This is the last staff post in this thread.  
Hi RubyRiver,

Thanks for pointing that out.

We've transferred the information provided to our team. We'll update you when we have more information.
Follow us on Twitter @SWTOR | Like us on Facebook
[Contact Us] [Rules of Conduct] [F.A.Q.]

Xina_LA's Avatar

07.07.2020 , 06:34 AM | #3
This one seems big enough that it ought to go out as an announcement to everyone, right away.
--=# Decorating addict of Satele Shan server. #=--