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July PvP Report

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MikeBradley's Avatar


MikeBradley
08.09.2019 , 02:48 PM | #1 This is the last staff post in this thread.  

Hey All,

In July we caught and punished 25 accounts for win trading, cheating, or exploiting in PvP. We have:

  • Suspended the accounts
  • Zeroed out all ranked ratings of every character on those accounts
  • Removed all of their Ranked PvP Reward Tokens

There were 4 accounts that we permanently banned this month for egregious abuse of an exploit.


Actions From Recent Exploit

We recently caught an exploit that could affect ranked ratings in PvP, and with patch 5.10.4 we have fixed the issue. Once it was detected, we were able to look back throughout the season and identify accounts that were using it in any capacity. Its worth noting that this exploit was not possible in previous seasons. There were not many accounts that had ever used it, but there were clearly a handful abusing it pretty egregiously. Punishments in this case were administered according to the severity of the abuse, up to and including four accounts that have been permanently banned.

As a reminder, if you ever hear about or discover any exploit you should immediately stop using it and report it to us. This can be done through an in game ticket, or if it pertains to PvP, the new email pvpReports@swtor.com.


Season Transitions

For clarity, season 11 will be coming to an end with 6.0. When the end of a season coincides with an expansion, we like take a couple of weeks to wrap up our investigations, distribute rewards, let players get to the new level cap, experiment with the new gear, and prepare for the upcoming season. Given that weve received a large amount of PvP-specific feedback from the community this year, we are looking at potentially extending this period of time before beginning season 12 so that we can also try to incorporate some changes and updates to PvP as well. There may be some things that we can change and tweak while a season is underway, but other aspects would ideally be changed between seasons, which is one of the reasons we are trying to extend that period of time in this case. We have also heard your feedback regarding desires for shorter seasons, or at least very clear and consistent season lengths, so please know that is a priority for us and I will have more details on that front in future reports.

As a disclaimer, we wont have the capacity to implement every change or suggestion that has been put forth, but we are rigorously evaluating all ideas and figuring out what we can do and when. Im excited to share the specifics with everyone once they are finalized in the coming months. Thanks to everyone who has been using the new email address, and to all who have shared ideas for improvements or offered feedback of any kind.

Until Next Time

Mike Bradley | Associate Producer
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omaan's Avatar


omaan
08.09.2019 , 02:58 PM | #2
and when 6.0. comes? anyone knows?

foxmob's Avatar


foxmob
08.09.2019 , 03:07 PM | #3
Thank you.

It was very disconcerting when I last played (s7?) and the new season dropped at the same time a new map (rishi) dropped, and the map was bugged to all hell. A similar experience will undoubtedly occur regarding balance with a new xpack. I commend your decision to extend the period between seasons at the start of the xpack to incorporate at least one balance tweak before the new season begins.
Krack

JediMasterAlex's Avatar


JediMasterAlex
08.09.2019 , 03:28 PM | #4
Quote: Originally Posted by MikeBradley View Post
Given that weve received a large amount of PvP-specific feedback from the community this year, we are looking at potentially extending this period of time before beginning season 12 so that we can also try to incorporate some changes and updates to PvP as well.
Thanks for the update Mike. I hope that the break between seasons isn't overly long, but if it is, I'd expect some very substantial and positive changes. If there's a month long break and then no significant changes, I will be rather annoyed.

omaan's Avatar


omaan
08.09.2019 , 03:47 PM | #5
Quote: Originally Posted by MikeBradley View Post

Hey All,

In July we caught and punished 25 accounts for win trading, cheating, or exploiting in PvP. We have:

  • Suspended the accounts
  • Zeroed out all ranked ratings of every character on those accounts
  • Removed all of their Ranked PvP Reward Tokens

There were 4 accounts that we permanently banned this month for egregious abuse of an exploit.


Actions From Recent Exploit

We recently caught an exploit that could affect ranked ratings in PvP, and with patch 5.10.4 we have fixed the issue. Once it was detected, we were able to look back throughout the season and identify accounts that were using it in any capacity. Its worth noting that this exploit was not possible in previous seasons. There were not many accounts that had ever used it, but there were clearly a handful abusing it pretty egregiously. Punishments in this case were administered according to the severity of the abuse, up to and including four accounts that have been permanently banned.

As a reminder, if you ever hear about or discover any exploit you should immediately stop using it and report it to us. This can be done through an in game ticket, or if it pertains to PvP, the new email pvpReports@swtor.com.


Season Transitions

For clarity, season 11 will be coming to an end with 6.0. When the end of a season coincides with an expansion, we like take a couple of weeks to wrap up our investigations, distribute rewards, let players get to the new level cap, experiment with the new gear, and prepare for the upcoming season. Given that weve received a large amount of PvP-specific feedback from the community this year, we are looking at potentially extending this period of time before beginning season 12 so that we can also try to incorporate some changes and updates to PvP as well. There may be some things that we can change and tweak while a season is underway, but other aspects would ideally be changed between seasons, which is one of the reasons we are trying to extend that period of time in this case. We have also heard your feedback regarding desires for shorter seasons, or at least very clear and consistent season lengths, so please know that is a priority for us and I will have more details on that front in future reports.

As a disclaimer, we wont have the capacity to implement every change or suggestion that has been put forth, but we are rigorously evaluating all ideas and figuring out what we can do and when. Im excited to share the specifics with everyone once they are finalized in the coming months. Thanks to everyone who has been using the new email address, and to all who have shared ideas for improvements or offered feedback of any kind.

Until Next Time

and yes shorter seasons pls, would be nice

Talon_strikes's Avatar


Talon_strikes
08.10.2019 , 05:07 AM | #6
So I've been quite the critic of these monthly wintrader reports since they started because of a lack of harsh punishments, but I have to say I'm really impressed with you guys this time around. Thank you for actually perma banning people. These cheaters and wintraders know exactly what they're doing and they do NOT deserve top 3 rewards. Please keep it up. Please be harsher in your punishments when it comes to cheating. Almost every other top-tier game developer isn't lenient with this and neither should you.
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Delani's Avatar


Delani
08.10.2019 , 07:59 AM | #7
When can we get season 11 details and tier requirements for gold, bronze, silver etc

Delani's Avatar


Delani
08.10.2019 , 08:00 AM | #8
Quote: Originally Posted by MikeBradley View Post

Hey All,

In July we caught and punished 25 accounts for win trading, cheating, or exploiting in PvP. We have:

  • Suspended the accounts
  • Zeroed out all ranked ratings of every character on those accounts
  • Removed all of their Ranked PvP Reward Tokens

There were 4 accounts that we permanently banned this month for egregious abuse of an exploit.


Actions From Recent Exploit

We recently caught an exploit that could affect ranked ratings in PvP, and with patch 5.10.4 we have fixed the issue. Once it was detected, we were able to look back throughout the season and identify accounts that were using it in any capacity. Its worth noting that this exploit was not possible in previous seasons. There were not many accounts that had ever used it, but there were clearly a handful abusing it pretty egregiously. Punishments in this case were administered according to the severity of the abuse, up to and including four accounts that have been permanently banned.

As a reminder, if you ever hear about or discover any exploit you should immediately stop using it and report it to us. This can be done through an in game ticket, or if it pertains to PvP, the new email pvpReports@swtor.com.


Season Transitions

For clarity, season 11 will be coming to an end with 6.0. When the end of a season coincides with an expansion, we like take a couple of weeks to wrap up our investigations, distribute rewards, let players get to the new level cap, experiment with the new gear, and prepare for the upcoming season. Given that weve received a large amount of PvP-specific feedback from the community this year, we are looking at potentially extending this period of time before beginning season 12 so that we can also try to incorporate some changes and updates to PvP as well. There may be some things that we can change and tweak while a season is underway, but other aspects would ideally be changed between seasons, which is one of the reasons we are trying to extend that period of time in this case. We have also heard your feedback regarding desires for shorter seasons, or at least very clear and consistent season lengths, so please know that is a priority for us and I will have more details on that front in future reports.

As a disclaimer, we wont have the capacity to implement every change or suggestion that has been put forth, but we are rigorously evaluating all ideas and figuring out what we can do and when. Im excited to share the specifics with everyone once they are finalized in the coming months. Thanks to everyone who has been using the new email address, and to all who have shared ideas for improvements or offered feedback of any kind.

Until Next Time

Please sell class titles at the pvp vendor, PLZZZ

foxmob's Avatar


foxmob
08.10.2019 , 08:42 AM | #9
Quote: Originally Posted by JediMasterAlex View Post
Thanks for the update Mike. I hope that the break between seasons isn't overly long, but if it is, I'd expect some very substantial and positive changes. If there's a month long break and then no significant changes, I will be rather annoyed.
to be fair, even if there are no changes, you need that time to make sure the changes aren't necessary. on the other hand, when have they ever not been necessary after an influx of new abilities?
Krack

JediMasterAlex's Avatar


JediMasterAlex
08.10.2019 , 08:48 AM | #10
Quote: Originally Posted by foxmob View Post
to be fair, even if there are no changes, you need that time to make sure the changes aren't necessary. on the other hand, when have they ever not been necessary after an influx of new abilities?
Well, that's why I specified "overly" long. And by changes, I meant to the structure of ranked itself, not balance. I understand there needs to be a bit of a break between seasons when it coincides with an expansion, but if it's going to be more than a few weeks, there had better be some big, good changes to ranked to justify it.