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PVP Queues on SS are borked

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-Bob-'s Avatar


-Bob-
07.09.2018 , 08:01 AM | #11
this is ridiculous, multiple threads have created about this across the forums and not even a response that they are aware of it.
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EricMusco's Avatar


EricMusco
07.09.2018 , 08:09 AM | #12 Click here to go to the next staff post in this thread. Next  
Hey folks,

The team is aware and looking into the issues with PvP queues on Satele Shan. We are going to see if we can address the issue ahead of our maintenance tomorrow. If we can't, it should be addressed with the restarts in the morning. I will let you know what I hear from the team.

-eric
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OnyxTwoSeven's Avatar


OnyxTwoSeven
07.09.2018 , 08:29 AM | #13
Eric,
Is this same issue what is causing my toons on Yavin 4 to be inaccessible? Really ridiculous I can't log into my two highest accomplished toons... Can you guys move them to the fleet or something? I contacted customer support and they said they could literally do nothing to unstick my characters...

"I'm sorry to hear that you're having an issue with loading PVP instance. No worries, I will provide you the information you need about this.

After doing further investigation on your account this particular case appears to have been caused by a bug within the game that will need to be corrected in a future game update and as such, cannot be corrected by Customer Service. "
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EricMusco's Avatar


EricMusco
07.09.2018 , 09:53 AM | #14 Click here to go to the next staff post in this thread. Next  
Hey folks,

We are going to perform server restarts on both Satele Shan and Star Forge which should address some of the issues you are experiencing. They will both go down in the next 15-20 minutes and we expect about 30-45 minutes of downtime.

Thanks!

-eric
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Cylestat's Avatar


Cylestat
07.09.2018 , 09:57 AM | #15
Quote: Originally Posted by EricMusco View Post
Hey folks,

We are going to perform server restarts on both Satele Shan and Star Forge which should address some of the issues you are experiencing. They will both go down in the next 15-20 minutes and we expect about 30-45 minutes of downtime.

Thanks!

-eric
Eric - please look at also putting on some kind of bonus for the servers affected. This was quite annoying and we heard nothing from you guys on it.
Lestat

Vember's Avatar


Vember
07.09.2018 , 10:09 AM | #16
Wasn't just pvp, tried three times to do a space mission (pve) and every time it would load halfway in then boot me to character select.

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Picasso
07.09.2018 , 10:11 AM | #17
Will this replace Tuesday's restart?
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JennyFlynn's Avatar


JennyFlynn
07.09.2018 , 10:34 AM | #18
Eric, you might want to do the same for the EU servers as people are experiencing issues with instancing and getting kicked from the game there as well.
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GavonMothma's Avatar


GavonMothma
07.09.2018 , 10:34 AM | #19
Ugh! A server fix in the last 2 hours of conquest. Couldn't that wait just 90 more minutes? Was going to be tight hitting personal goals on this toon as it was.

EricMusco's Avatar


EricMusco
07.09.2018 , 10:41 AM | #20 Click here to go to the next staff post in this thread. Next  
Quote: Originally Posted by Vember View Post
Wasn't just pvp, tried three times to do a space mission (pve) and every time it would load halfway in then boot me to character select.
Correct, there were a variety of issues occurring, most prominently was PvP queues. Both servers are once again available and the issues should now be resolved.

-eric
Eric Musco | Community Manager
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