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Onetime passwords not coming through?

STAR WARS: The Old Republic > English > General Discussion
Onetime passwords not coming through?
First BioWare Post First BioWare Post

TrixxieTriss's Avatar


TrixxieTriss
04.13.2018 , 09:46 AM | #11
Quote: Originally Posted by JediQuaker View Post
Ya know, there's always a possibility that all you people are on the same e-mail system and/or ISP and/or all your e-mail goes through the same flaky router or whatever.
It's not necessarily BW that's at fault. Just sayin'
Ok, quick question to everyone here having the OTP problems. How many of you are in Australia using an Aussie ISP?
Also, there was a very small window where I was able to change my email address to a gmail one to test it and it doesn’t work either.
So that’s two email accounts, one from my ISP and one from google.
It’s not necessarily Bioware’s fault, but it sure seems to be, just sayin’

TrixxieTriss's Avatar


TrixxieTriss
04.13.2018 , 09:46 AM | #12
Quote: Originally Posted by Tahana View Post
Just a thought.. But have you guys checked your spam filters/folders?
Yes to all of the above. It was the first thing I did.

Banderal's Avatar


Banderal
04.13.2018 , 10:02 AM | #13
I'm in US. Use yahoo for swtor and other "spam" e-mail. Yes, I checked spam.
Ingracious, TheMightyQuinn, Rockin Robin - SS
Slippery When'wet - SF

TrixxieTriss's Avatar


TrixxieTriss
04.13.2018 , 10:20 AM | #14
I’m heading to sleep, it’s 2 am here, hopefully this will be fixed in the next 7 hours so I can play when I wake up. It’s Saturday morning for me and I have the whole day planned to play.
Don’t let me down Eric

Banderal's Avatar


Banderal
04.13.2018 , 10:45 AM | #15
What's "funny" to me here is the my subscription is up. I was going to log into my account to add another time card code, but I can't. I just tried again, and the one-time code came through too slow, and it didn't work. Hmm... maybe this is telling me something.
Ingracious, TheMightyQuinn, Rockin Robin - SS
Slippery When'wet - SF

TrixxieTriss's Avatar


TrixxieTriss
04.13.2018 , 10:46 AM | #16
Quote: Originally Posted by Banderal View Post
What's "funny" to me here is the my subscription is up. I was going to log into my account to add another time card code, but I can't. I just tried again, and the one-time code came through too slow, and it didn't work. Hmm... maybe this is telling me something.
Yep, go play GW2 or World of Warcraft. That’s what I’ll be doing tomorrow if this isn’t fixed when I get up.

Banderal's Avatar


Banderal
04.13.2018 , 01:16 PM | #18
Yep, worked for me now. Thanks for the update.
Ingracious, TheMightyQuinn, Rockin Robin - SS
Slippery When'wet - SF

jasonhunter's Avatar


jasonhunter
04.13.2018 , 01:37 PM | #19
Still not working for me

EricMusco's Avatar


EricMusco
04.13.2018 , 02:06 PM | #20 This is the last staff post in this thread.  
Hey folks,

We had a few intermittent issues with OTP but they should all be resolved now. Thanks!

-eric
Eric Musco | Community Manager
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