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A ToTaL Refund


orangenee's Avatar


orangenee
10.29.2017 , 03:37 PM | #51
Quote: Originally Posted by Lunafox View Post
Well, actually the little ticky box that you find at the end of all these things, serves as 'proof' that you read it. Whether you did or not, that's on you, not the company. That's why everyone jokes about selling their souls to a company, because few read and just tick the box to get on with it, but the ticky box does the job of showing you read and agreed to the contract and it is indeed a contract. Even the IRS accepts virtual signatures and holds them as binding.
To be fair if it comes to a court case involving such ToS agreements it's the judge who determines the legality of said terms. It's effectively case by case. Some judges laugh them out the court, some treat them as actual contracts. There isn't really a consensus.

They have to be very careful with the wording over here in the EU as if it contravenes an EU law or even guideline it'll be tossed aside without mercy.

People are afraid of them nonetheless as most don't have a crack squad of lawyers on the payroll.
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casirabit's Avatar


casirabit
10.29.2017 , 03:40 PM | #52
Quote: Originally Posted by SnowWhite View Post
So who do I send my lawyers after to get a full refund for the 22,000+ USD I spent to play this game and keep it running so I can keep playing??

Now being Forced to Quit a Game I love for so Long, it's Cold, and it's messing with The Consumer Rights Act.
The same lawyers SWG players used when they closed SWG.

It was released in June 26, 2003 and closed officially in June 15, 2011 and some of us stayed through all the changes so you complain you want a refund, well when they give the people who played SWG a refund then we can talk.
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orangenee's Avatar


orangenee
10.29.2017 , 03:53 PM | #53
Ah yeah, SWG had a merciless long death too didn't it.
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Eshvara's Avatar


Eshvara
10.29.2017 , 05:10 PM | #54
I do think however the APAC players deserve a refund, more than just a month imo. This was clearly planned ahead and no warning was given to the players so they could decide whether to cancel their sub or not. Instead they chose to not say anything until the last moment.
That isn't really how you treat your customers.

Idk about that 22k$ but I'd say a sub refund at the least.
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fushnchips's Avatar


fushnchips
10.29.2017 , 05:55 PM | #55
I mean I have played this game since launched and have been subbed the entire time + spent a heap on the CM when it was released later in the game but 22k nah I think this guy might be getting 2.2k mixed up lol or he forgot to say it was 22,000 Thai baht.
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Zhedzaban's Avatar


Zhedzaban
10.29.2017 , 06:12 PM | #56
Quote: Originally Posted by Eshvara View Post
I do think however the APAC players deserve a refund, more than just a month imo. This was clearly planned ahead and no warning was given to the players so they could decide whether to cancel their sub or not. Instead they chose to not say anything until the last moment.
That isn't really how you treat your customers.

Idk about that 22k$ but I'd say a sub refund at the least.
nah, I don't need or want a refund. Services provided up to this point have been good so Bioware can keep what I've spent on their products, no regrets there. And my subscription is cancelled so no issues their either as I'm not going ot quibble over 2 months sub. I did buy a $100 cc pack right before this announcement ($138 after conversion) so I wouldn't mind that back as it's useless to me now

Despite my anger I don't want this game to fail or see Bioware close, even though i can't play anymore I know there are thousands of northern hemisphere players who still can and for you I hope the journey continues for a long time yet.
RIP APAC players, RIP West Coast Players, RIP anyone not living on the East Coast

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IoNonSoEVero's Avatar


IoNonSoEVero
10.29.2017 , 06:23 PM | #57
Quote: Originally Posted by Eshvara View Post
I do think however the APAC players deserve a refund, more than just a month imo. This was clearly planned ahead and no warning was given to the players so they could decide whether to cancel their sub or not. Instead they chose to not say anything until the last moment.
That isn't really how you treat your customers.

Idk about that 22k$ but I'd say a sub refund at the least.
I think they deserve a refund for any time paid for after the date the data center was moved, if their game has become unplayable. Lots of people seem to do prepaid cards/time, and if you paid for six months or a year and find yourself unable to play the game due to a bad ping that is beyond their control, it's reasonable to want a refund for that, IMHO.

SaerethDL's Avatar


SaerethDL
10.29.2017 , 06:28 PM | #58
While we're at it, I want the money back I invested in my ex-wife too.
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fushnchips's Avatar


fushnchips
10.29.2017 , 06:32 PM | #59
Quote: Originally Posted by SaerethDL View Post
While we're at it, I want the money back I invested in my ex-wife too.
Yeah I wish I could get a refund on that to lol but we are all out of luck on that one
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orangenee's Avatar


orangenee
10.29.2017 , 06:36 PM | #60
Quote: Originally Posted by SaerethDL View Post
While we're at it, I want the money back I invested in my ex-wife too.
A man after my own heart. Fortunately mine was reasonably cheap to get rid of.
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