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How does our feedback work

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ZionHalcyon's Avatar


ZionHalcyon
06.22.2017 , 08:51 AM | #181
Quote: Originally Posted by TUXs View Post
I just told him where to find the number...that's it.
Sorry, more meant that for the person you quoted than you.

mike_carton's Avatar


mike_carton
06.22.2017 , 09:06 AM | #182
Quote: Originally Posted by TUXs View Post
And that's Legacy wide now? So if I claim them all from my main toons stash, every toon I have has access to them in the currency tab?
There is a 3,000 limit (legacy-wide) on holding them. You'd want to check how many are in the inventory (every character shows the legacy-wide number) already and leave the remaining (after 3,000) in the Command Stashes of various characters. The Tokens in Command Stashes are independent of each other and have no limit.
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OneHit's Avatar


OneHit
06.22.2017 , 09:12 AM | #183
Any of the Devs-

Could any of the devs reading this please explain to me why you can't activate superior command boost while in a PvP match. Who does this serve besides the grind and the cartel market? And it wasn't this way at first. So i don't understand the change.

-Why-

It's kinda frustrating if you figure out how much of your boost is spent in the PvP match vs time spent in the que. Ill tell you who's winning. It's the Cartel Market

RikuvonDrake's Avatar


RikuvonDrake
06.22.2017 , 09:21 AM | #184
Based on the comments on how to deliver feedback, I would love to make it easier for me to assemble my raid team and bring my friends into other types of content. As in, I have my groups of friends I like to play with, spread across several guilds and both factions, I would love some type of system that makes it easier for me to find them to invite them to play flashpoints, warzones and everything else with me without having to relog all different characters and scream in discord.

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Xo-Lara's Avatar


Xo-Lara
06.22.2017 , 09:27 AM | #185
Quote: Originally Posted by RikuvonDrake View Post
Based on the comments on how to deliver feedback, I would love to make it easier for me to assemble my raid team and bring my friends into other types of content. As in, I have my groups of friends I like to play with, spread across several guilds and both factions, I would love some type of system that makes it easier for me to find them to invite them to play flashpoints, warzones and everything else with me without having to relog all different characters and scream in discord.
I don't particularly care for group content but I will do it when invited. I can see where this suggestion would be helpful. Something like a toggle on the friendlist would be nice. Friends who mutually flip the toggle would be able to invite each other with few restrictions and be able to summon each other to locations, maybe for a small fee. It would be especially nice if it worked in chapters and across faction in KOTFE and KOTET instances.
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OneHit's Avatar


OneHit
06.22.2017 , 09:33 AM | #186
Quote: Originally Posted by RikuvonDrake View Post
Based on the comments on how to deliver feedback, I would love to make it easier for me to assemble my raid team and bring my friends into other types of content. As in, I have my groups of friends I like to play with, spread across several guilds and both factions, I would love some type of system that makes it easier for me to find them to invite them to play flashpoints, warzones and everything else with me without having to relog all different characters and scream in discord.
Just make your own chat channel bro. That's how people do it

Andryah's Avatar


Andryah
06.22.2017 , 09:44 AM | #187
Quote: Originally Posted by ZionHalcyon View Post
You know though, I wouldn't play the "forum number" game with Keith - he up till now worked on the server side I believe and had little reason to create an account here - he likely made it once he got the promotion (hell, he is still figuring out the PM situation).
I agree forum number does not matter for a gold poster.... but Keith was I believe director of live services (making him Erics's boss) BEFORE he took the producer role... so he has been around for some time, close to the player facing side of operations. And his forum number is consistent with this. That said... Erics old boss (Grant McDaniel) rarely ever directly posted and interacted with players in the forum or anywhere else that I could see.

Note: I'm not saying Keith was in a direct position to force changes players wanted to see from testing..... but he was very definitely present and an influencer behind the scenes during the run-up to 4.x and 5.x.

What looks to be different this time around (still need more time to see)... is that the studio appears to have made a conscious effort to turn the page in a number of ways... beginning with more communications and transparency. If they can implement and deploy fairly closely to what they are disclosing... then this game will be fine for most players.

KoTFE and KoTET got a lot of hate AND acceptance from the broader player base. I think a lot of the expressed hate was a combination of pent-up frustrations looking for things to discharge on, particularly over the narrow set of content released in the last two expacs which did nothing to satisfy PvPers and OPs raiders. As for story... I expect they will keep taking a different direction in story with each expac (which is really what they have done since launch in one way or the other). Not saying that is the right move.. just observing the nature of the studio to experiment and test new waters in MMO approach... which for classic veteran MMO players probably ruffles a lot of feathers. In the MMO space, Bioware still owns story vs their competitors in my view... though different players have different wants for story... and Biowares curse here is that they laid out an epic multi-class story arc in the vanilla release.... but they also had years and hundreds of millions of dollars to set all that up too... which is not realistic in my view for future expansions... particularly when this studio does yearly expacs.. rather then once every 2 to 3 years.
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Going's Avatar


Going
06.22.2017 , 09:50 AM | #188
No disrespect to ben but holy crap does this new producer have some great direction. I haven't seen communication like this since launch.
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heavysoldier's Avatar


heavysoldier
06.22.2017 , 09:50 AM | #189
Quote: Originally Posted by EricMusco View Post

... my role is to act as a litmus test for the players.
that's not reassuring at all ...
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Ottoattack's Avatar


Ottoattack
06.22.2017 , 09:58 AM | #190
Quote: Originally Posted by KeithKanneg View Post
Wellll...I was just going to sit back and read all the discourse, but both Eric and Charles committed me to posting tonight about feedback, so with it getting late here in Texas, I figured OK, stop reading and start typing.

Since Eric already explained where we get feedback and essentially how we use it, let me provide some perspective about what I look for and what's important to me.

Specific ideas about gameplay improvements
Ideas on how we can enhance existing game features
Conversations about Gearing, Class Balance
Details about likes and dislikes about an area or type of content
How we can improve communication and provide better insight
Kudos for the team when we do something right
Constructive criticism when we don't do things right. Note I tend to read everything, while disregarding rants or dumping on the dev team as I don't find it helpful
Virtually all of the comments in our discussion threads

--Keith-
Hopefully this is how things will work in the future, this is surely not how things worked in the past. In my experience the only time things change when there is major backlash. Other than that feedback gets ignored. GC is one of these examples. Only after losing major subs and huge backlash anything changed, and it is still messed up (though much better than where we started). I like constructive criticism, but for it to work, there needs to be an open dialogue and changes, and I do not see much of that. The only time this happened was in the end of 2.0 era. Beside that it was ignore, major backlash, cave in.

The problem for me is something like class balance, the overwhelming feedback is ignored. You guys mentioned you are focusing on only one facet of one area in damage, while ignoring everything else. You may get around to it eventually, but timing is key. It is not a 6 month exercise. In fact, most other large MMO and action RPGs do a full class balance every 3-4 month, and it is already 8 month late... Even if things will be okay in 6 month, many players (including me) are not going to wait around.

The communication is nice, but so far there is no substance. The class balance changes are late and underwhelming. GC is still a mess (especially if you primarily PvP). Content is at a snail pace. Again, there might be a change going forward, but so far the only change is you guys posting more on the forums about things that will happen in month.

Good luck. Luck favors those who take action.