epsa Posted May 3, 2017 Share Posted May 3, 2017 (edited) Hello, So after the servers came back online yesterday I submitted one of my characters for transfer, it said it is free of charge, and that transfer times usually take one hour. However, I requested my transfer 10 hours ago and it still hasn't been done. I could log in just fine yesterday to set my character up for the transfer but now if I try to log into the servers my characters are on it says connection to server lost. I can't even submit a ticket this way. Any other server I can log in just fine. Anyone experienced something like this before? Server: The Progenitor Edited May 3, 2017 by epsa Link to comment Share on other sites More sharing options...
Marmotted Posted May 3, 2017 Share Posted May 3, 2017 I'm in same situation... Link to comment Share on other sites More sharing options...
OwenBrooks Posted May 3, 2017 Share Posted May 3, 2017 Have flagged this for investigation , see this link Link to comment Share on other sites More sharing options...
jaymclaughlin Posted May 3, 2017 Share Posted May 3, 2017 This is probably also connected to being unable to delete characters I imagine Link to comment Share on other sites More sharing options...
epsa Posted May 3, 2017 Author Share Posted May 3, 2017 Have flagged this for investigation , see this link Thank you! Guess I'll just have to wait. Hope it gets fixed soon. Link to comment Share on other sites More sharing options...
OwenBrooks Posted May 3, 2017 Share Posted May 3, 2017 (edited) This is probably also connected to being unable to delete characters I imagine That issue is confined to Red Eclipse from what I can gather ? Edited May 3, 2017 by OwenBrooks Link to comment Share on other sites More sharing options...
Alex_York Posted May 3, 2017 Share Posted May 3, 2017 SWTOR servers sh*t themselves yesterday, im sure there is a link. Honestly not surprised about their incompetence anymore Link to comment Share on other sites More sharing options...
xordevoreaux Posted May 3, 2017 Share Posted May 3, 2017 That issue is confined to Red Eclipse from what I can gather ? I was moving toons from Shadowlands to Ebon Hawk, same problem. The time from hitting the transfer button to the time the toon got moved was about 45 minutes. Not nearly as bad as some people are posting. Link to comment Share on other sites More sharing options...
inexadus Posted May 3, 2017 Share Posted May 3, 2017 Same problem, went to transfer this morning and now I'm locked out of Prog. Have submitted a ticket via TRE, was hoping it would be fixed by now. Link to comment Share on other sites More sharing options...
OwenBrooks Posted May 3, 2017 Share Posted May 3, 2017 im sure there is a link. This is the Link Link to comment Share on other sites More sharing options...
epsa Posted May 3, 2017 Author Share Posted May 3, 2017 (edited) Same problem, went to transfer this morning and now I'm locked out of Prog. Have submitted a ticket via TRE, was hoping it would be fixed by now. Im trying to transfer from Prog to TRE, I made a fresh character and a ticket on TRE too after making this thread but no response yet. But of course the 90cc for my second transfer has been taken instantly without fulfilling it. 2 days of sub down the sink. Edited May 3, 2017 by epsa Link to comment Share on other sites More sharing options...
epsa Posted May 3, 2017 Author Share Posted May 3, 2017 That issue is confined to Red Eclipse from what I can gather ? Is there any way to contact support other than calling them? I don't want to pay for calling the UK from my country and I don't like calling people anyway. Is there a chat or e-mail other than the in game ticket, which I didn't get a response to for around 5 hours now. Link to comment Share on other sites More sharing options...
inexadus Posted May 3, 2017 Share Posted May 3, 2017 http://www.swtor.com/community/showthread.php?p=9297199#post9297199 They know about the issue. Link to comment Share on other sites More sharing options...
HuaRya Posted May 3, 2017 Share Posted May 3, 2017 For anyone reading this thread it is incredibly important to have your toon in a safe place when the transfer is made. I think moving your toon to fleet is the safest bet. I've actually gotten 3/4 the way stuck with toons I tried to transfer while they were in a stronghold. Link to comment Share on other sites More sharing options...
epsa Posted May 3, 2017 Author Share Posted May 3, 2017 For anyone reading this thread it is incredibly important to have your toon in a safe place when the transfer is made. I think moving your toon to fleet is the safest bet. I've actually gotten 3/4 the way stuck with toons I tried to transfer while they were in a stronghold. I cant really remember but I think I was in my stronghold. Could have been the fleet tho, not sure. Could that be a problem? What's to do if I was? Link to comment Share on other sites More sharing options...
inexadus Posted May 3, 2017 Share Posted May 3, 2017 Mine was on the fleet, as I've had that issue before. However, this is a server issue after the patch yesterday. They're looking into it as we speak Link to comment Share on other sites More sharing options...
epsa Posted May 3, 2017 Author Share Posted May 3, 2017 Mine was on the fleet, as I've had that issue before. However, this is a server issue after the patch yesterday. They're looking into it as we speak What can I expect if I was in the stronghold? Link to comment Share on other sites More sharing options...
inexadus Posted May 3, 2017 Share Posted May 3, 2017 The potential to not be able to log into the specific character, getting stuck on a loading screen. It doesn't always happen, and a customer service representative can move your character to the fleet for you. Just remember that you won't have your strongholds on another server, thus the game sometimes bugs. Link to comment Share on other sites More sharing options...
epsa Posted May 3, 2017 Author Share Posted May 3, 2017 The potential to not be able to log into the specific character, getting stuck on a loading screen. It doesn't always happen, and a customer service representative can move your character to the fleet for you. Just remember that you won't have your strongholds on another server, thus the game sometimes bugs. I think one of my characters was in the fleet and my alt in the stronghold. If I purchase the stronghold on my main will that solve the issue if it happens? Link to comment Share on other sites More sharing options...
inexadus Posted May 3, 2017 Share Posted May 3, 2017 No, sadly. It's not the same stronghold, not the same decorations etc. Usually your character is just dropped to the fleet regardless; it's rare that it bugs but it can happen. Hopefully you'll be fine Link to comment Share on other sites More sharing options...
Dev Post EricMusco Posted May 3, 2017 Dev Post Share Posted May 3, 2017 Hey everyone, I have been posting updates in this thread: http://www.swtor.com/community/showthread.php?p=9297305#edit9297305 We are looking into what is going on. Thanks! -eric Link to comment Share on other sites More sharing options...
marcolv Posted May 3, 2017 Share Posted May 3, 2017 i can't transfer characters either. Link to comment Share on other sites More sharing options...
epsa Posted May 3, 2017 Author Share Posted May 3, 2017 No, sadly. It's not the same stronghold, not the same decorations etc. Usually your character is just dropped to the fleet regardless; it's rare that it bugs but it can happen. Hopefully you'll be fine Ah, alright. Thanks for the info. Btw as you are just moving to your new home too, if you don't have a guild or people to play with send me a message if you're on Imp. I just came back and am looking for people to play with. Link to comment Share on other sites More sharing options...
inexadus Posted May 3, 2017 Share Posted May 3, 2017 Ah, alright. Thanks for the info. Btw as you are just moving to your new home too, if you don't have a guild or people to play with send me a message if you're on Imp. I just came back and am looking for people to play with. Cheers, I appreciate it. I was, however, transferring servers to pick up a decoration I desperately wanted from the GTN So my credits are locked up in the transfer, and the rest of my chars are inaccessible due to the transfer being in progress XD Link to comment Share on other sites More sharing options...
epsa Posted May 3, 2017 Author Share Posted May 3, 2017 Cheers, I appreciate it. I was, however, transferring servers to pick up a decoration I desperately wanted from the GTN So my credits are locked up in the transfer, and the rest of my chars are inaccessible due to the transfer being in progress XD Ah I see. That sucks haha. Link to comment Share on other sites More sharing options...
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