bejonesor Posted May 3, 2017 Share Posted May 3, 2017 (edited) I've tried to transfer my main character from T3M4 to The Red Eclipse and now transfer is queued for about 15 hours! I can't connect to the T3M4 server now. So i can't play....:mad: Edited May 3, 2017 by bejonesor Link to comment Share on other sites More sharing options...
bejonesor Posted May 3, 2017 Author Share Posted May 3, 2017 Still no changes. Link to comment Share on other sites More sharing options...
inexadus Posted May 3, 2017 Share Posted May 3, 2017 I have the same issue, Progenitor to TRE. Locked out of Prog and have been for the last 8 hours. Link to comment Share on other sites More sharing options...
Dev Post EricMusco Posted May 3, 2017 Dev Post Share Posted May 3, 2017 We are looking into it, I will let you know what's up. -eric Link to comment Share on other sites More sharing options...
inexadus Posted May 3, 2017 Share Posted May 3, 2017 We are looking into it, I will let you know what's up. -eric Cheers, it's good to know that it's at least been noticed. Link to comment Share on other sites More sharing options...
epsa Posted May 3, 2017 Share Posted May 3, 2017 We are looking into it, I will let you know what's up. -eric Please look into mine too, exact same problem From: The Progenitor To: The Red Eclipse Link to comment Share on other sites More sharing options...
Dev Post EricMusco Posted May 3, 2017 Dev Post Share Posted May 3, 2017 We believe we have addressed the issue. Let me know if you are still having issues transferring characters. -eric Link to comment Share on other sites More sharing options...
inexadus Posted May 3, 2017 Share Posted May 3, 2017 I still have two character transfers in progress, and am still unable to log into The Progenitor. Nothing has changed, thus far. Link to comment Share on other sites More sharing options...
Marmotted Posted May 3, 2017 Share Posted May 3, 2017 Same here Link to comment Share on other sites More sharing options...
bejonesor Posted May 3, 2017 Author Share Posted May 3, 2017 And my transfer still incomplete (T3M4-TRE). Link to comment Share on other sites More sharing options...
inexadus Posted May 3, 2017 Share Posted May 3, 2017 I should also likely mention that due to the fact that the transfer was not instant this morning, I believed my browser had bugged or that I'd forgotten to click the button; thus I tried again with the same character. I've seen several other reports of others trying twice with the same character, and thus that should likely be taken into account. Surely once the transfer goes through or is cancelled the other should either succeed or fail, but it is a variable in the equation. Thanks again for looking into this, and keeping us informed. Link to comment Share on other sites More sharing options...
epsa Posted May 3, 2017 Share Posted May 3, 2017 We believe we have addressed the issue. Let me know if you are still having issues transferring characters. -eric The problem still exists. Characters still in transfer and can't access the origin server. Link to comment Share on other sites More sharing options...
epsa Posted May 3, 2017 Share Posted May 3, 2017 I should also likely mention that due to the fact that the transfer was not instant this morning, I believed my browser had bugged or that I'd forgotten to click the button; thus I tried again with the same character. I've seen several other reports of others trying twice with the same character, and thus that should likely be taken into account. Surely once the transfer goes through or is cancelled the other should either succeed or fail, but it is a variable in the equation. Thanks again for looking into this, and keeping us informed. I did not try twice as I started the transfer before going to bed. I still have the same problem. Link to comment Share on other sites More sharing options...
Marmotted Posted May 3, 2017 Share Posted May 3, 2017 Some news ? Link to comment Share on other sites More sharing options...
Dev Post EricMusco Posted May 3, 2017 Dev Post Share Posted May 3, 2017 I still have two character transfers in progress, and am still unable to log into The Progenitor. Nothing has changed, thus far. Ok, lemme look into it. -eric Link to comment Share on other sites More sharing options...
inexadus Posted May 3, 2017 Share Posted May 3, 2017 Ok, lemme look into it. -eric Appreciated. Link to comment Share on other sites More sharing options...
epsa Posted May 3, 2017 Share Posted May 3, 2017 Ok, lemme look into it. -eric Thank you! Link to comment Share on other sites More sharing options...
Dev Post EricMusco Posted May 3, 2017 Dev Post Share Posted May 3, 2017 We are going to temporarily take transfers offline so we can investigate the issue further. I will let you know updates as I have them. -eric Link to comment Share on other sites More sharing options...
Marmotted Posted May 3, 2017 Share Posted May 3, 2017 Thanks for that Link to comment Share on other sites More sharing options...
inexadus Posted May 3, 2017 Share Posted May 3, 2017 We are going to temporarily take transfers offline so we can investigate the issue further. I will let you know updates as I have them. -eric Will this cancel pending transfers by chance? I honestly don't mind losing my coins, if I could just log into my characters. Link to comment Share on other sites More sharing options...
inexadus Posted May 3, 2017 Share Posted May 3, 2017 I can now get access to The Progenitor. The character I transferred is on The Red Eclipse, and that server is now inaccessible. Link to comment Share on other sites More sharing options...
inexadus Posted May 3, 2017 Share Posted May 3, 2017 Further update, all servers now available. Thanks so much for the assistance! Link to comment Share on other sites More sharing options...
epsa Posted May 3, 2017 Share Posted May 3, 2017 (edited) Further update, all servers now available. Thanks so much for the assistance! My characters have been moved but I can't access neither the origin or destination server. Update: Now I can access everything, thanks to everyone involved! Edited May 3, 2017 by epsa Link to comment Share on other sites More sharing options...
SebastiaanZ Posted May 3, 2017 Share Posted May 3, 2017 We are going to temporarily take transfers offline so we can investigate the issue further. I will let you know updates as I have them. -eric As long as this doesn't mean the servers get taken down again for the second day in a row for maintenance, fine. Or take them down in a time that is inconvenient for the US playerbase. Don't let the EU population suffer like yesterday. Link to comment Share on other sites More sharing options...
Dev Post EricMusco Posted May 3, 2017 Dev Post Share Posted May 3, 2017 Everything looks to be recovering now and we are working on bringing the transfer page live once again. Thanks everyone! -eric Link to comment Share on other sites More sharing options...
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