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Cartel Pack Changes with the GEMINI Pack

STAR WARS: The Old Republic > English > General Discussion
Cartel Pack Changes with the GEMINI Pack
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EricMusco's Avatar


EricMusco
06.29.2016 , 07:47 AM | #1 This is the last staff post in this thread.  
Hey folks,

Yesterday, we made a few changes to how Cartel Packs work with the release of the GEMINI pack. I want to share the changes that were made to the pack.

Grand Chance Cubes/Bronze Items
The primary feedback we have heard from players over the past few months is that you would prefer to receive Bronze items rather than Chance Cubes. For that reason, one of the first things you will notice is that we have re-introduced Bronze items back into the Cartel Pack. Although you can get amazing items out of the cubes, we took your feedback and made the following changes:
  • We have introduced multiple Bronze items into the GEMINI Pack.
  • To allow for the addition above, the drop rate of Grand Chance Cubes has been greatly reduced.

Pack Pricing Changes
You will notice that with the GEMINI Pack, the price has moved back to 300 Cartel Coins. As with any price change we want you to understand why it changed. The short explanation is that we have item slots to the packs, packs contained fewer slots with the launch of KotFE and therefore the pricing was lowered. Now that we have added items and value to the pack in the form of additional slots, we adjusted the price to match. Here is a more detailed breakdown.

Pre-KotFE Packs (2 pack items) – 300 Cartel Coins discounted to 250 Cartel Coins for launch
  • Pack item
  • Pack item
  • Additional items including companion gifts, etc.

KotFE Launch Packs (1 pack item) – 200 Cartel Coins
  • Pack Item
  • Companion Gift

GEMINI Pack (2 pack items) – 300 Cartel Coins discounted to 250 Cartel Coins for launch
  • Pack Item
  • Pack Item
  • Additional items including companion gifts, etc.

You may also notice that Hypercrates are more expensive than before. We added 6 more packs into each Hypercrate with KotFE and so the price is reflective of that change. The price per pack in a Hypercrate is actually lower than the pre-KotFE numbers. Thank you for your understanding and support! As always, the team will continue to look to your feedback regarding packs and their content.

-eric
Eric Musco | Community Manager
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IanArgent's Avatar


IanArgent
06.29.2016 , 07:50 AM | #2
Thanks for the detailed feedback.
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TUXs's Avatar


TUXs
06.29.2016 , 07:51 AM | #3
Great explanation Eric...thank you.
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Bruticis's Avatar


Bruticis
06.29.2016 , 08:03 AM | #4
I appreciate the update on the decision as I was slightly upset last night when I first learned of the increase. Part of me thinks it would have been wise to post this just prior or immediately after the patch to avoid some of the forum drama but the other part me knows those same people wouldn't have read it (or flat out ignored it). You were doomed either way I guess.

TUXs's Avatar


TUXs
06.29.2016 , 08:07 AM | #5
Quote: Originally Posted by Bruticis View Post
I appreciate the update on the decision as I was slightly upset last night when I first learned of the increase. Part of me thinks it would have been wise to post this just prior or immediately after the patch to avoid some of the forum drama but the other part me knows those same people wouldn't have read it (or flat out ignored it). You were doomed either way I guess.
What bunk. Communication buys them TONS of good will. They'd have been defended and applauded had they simply posted this info yesterday. Obviously someone knew this had changed...who the hell didn't tell the guy writing the patch notes?
All warfare is based on deception If his forces are united, separate them If you are far from the enemy, make him believe you are near A leader leads by example not by force
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IanArgent's Avatar


IanArgent
06.29.2016 , 08:13 AM | #6
Given that nobody seems to have noticed (or at least rode to BW's defense on their gleaming white chargers) that the packs per crate count had risen, much less that the items per pack had also risen, I'll have to agree that this might have been a good idea to have posted yesterday.

I'm getting the impression that this patch was finalized a lot later than usual, and some of the post-finalization tasks were rushed and/or overlooked.
You want the Things? Do some Work.
Quote: Originally Posted by TUXs View Post
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squirrelballz's Avatar


squirrelballz
06.29.2016 , 08:16 AM | #7
Quote: Originally Posted by IanArgent View Post
Given that nobody seems to have noticed (or at least rode to BW's defense on their gleaming white chargers) that the packs per crate count had risen, much less that the items per pack had also risen, I'll have to agree that this might have been a good idea to have posted yesterday.

I'm getting the impression that this patch was finalized a lot later than usual, and some of the post-finalization tasks were rushed and/or overlooked.
No surprise there BW is late as usual.

Quote:
KotFE Launch Packs (1 pack item) 200 Cartel Coins
Pack Item
Companion Gift
Also didn't KOTFE packs have 2 pack items like the revenge pack for example doesn't it give you two items?
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Bruticis's Avatar


Bruticis
06.29.2016 , 08:16 AM | #8
Quote: Originally Posted by TUXs View Post
What bunk. Communication buys them TONS of good will. They'd have been defended and applauded had they simply posted this info yesterday. Obviously someone knew this had changed...who the hell didn't tell the guy writing the patch notes?
Oh come on, I know you've seen numerous posts of people moaning about something that was already clearly laid out in a dev post. Which is followed up with dozens of other people agreeing with the person screaming about the issue and devolves into the usual whiny, vocal minority upset about nothing.

-JE-BLAZAR-'s Avatar


-JE-BLAZAR-
06.29.2016 , 08:18 AM | #9
Quote: Originally Posted by EricMusco View Post
Hey folks,

Yesterday, we made a few changes to how Cartel Packs work with the release of the GEMINI pack. I want to share the changes that were made to the pack.

Grand Chance Cubes/Bronze Items
The primary feedback we have heard from players over the past few months is that you would prefer to receive Bronze items rather than Chance Cubes. For that reason, one of the first things you will notice is that we have re-introduced Bronze items back into the Cartel Pack. Although you can get amazing items out of the cubes, we took your feedback and made the following changes:
  • We have introduced multiple Bronze items into the GEMINI Pack.
  • To allow for the addition above, the drop rate of Grand Chance Cubes has been greatly reduced.

Pack Pricing Changes
You will notice that with the GEMINI Pack, the price has moved back to 300 Cartel Coins. As with any price change we want you to understand why it changed. The short explanation is that we have item slots to the packs, packs contained fewer slots with the launch of KotFE and therefore the pricing was lowered. Now that we have added items and value to the pack in the form of additional slots, we adjusted the price to match. Here is a more detailed breakdown.

Pre-KotFE Packs (2 pack items) 300 Cartel Coins discounted to 250 Cartel Coins for launch
  • Pack item
  • Pack item
  • Additional items including companion gifts, etc.

KotFE Launch Packs (1 pack item) 200 Cartel Coins
  • Pack Item
  • Companion Gift

GEMINI Pack (2 pack items) 300 Cartel Coins discounted to 250 Cartel Coins for launch
  • Pack Item
  • Pack Item
  • Additional items including companion gifts, etc.

You may also notice that Hypercrates are more expensive than before. We added 6 more packs into each Hypercrate with KotFE and so the price is reflective of that change. The price per pack in a Hypercrate is actually lower than the pre-KotFE numbers. Thank you for your understanding and support! As always, the team will continue to look to your feedback regarding packs and their content.

-eric
The price increase is still not acceptable, if the packs gave for example 6x more items (so 120 items instead of giving 20) what they give now then you had a very good reason to increase the pack price. Let me remind you all that the drop rates of the 5500 hypercrates since 4.0 are very low on deco's and quite bad, the old hypercrates where also way to expensive and terrible drop rates. It was better if you lowered the price too 2500 cartel coins, because that is more to true price, no scrap that better to make it 1000 cc. Paying 40 bucks for getting random items is insane. And let me remind you all, that people who bought the packs say we got less now then we got before, https://www.reddit.com/r/swtor/comme...and_cost_more/, so no Eric tell your bosses there to reduce the price 6x, because this is legal money grabbing and it is absurd, you should feel ashamed about it. People do not let yourself being foolish to participate with this, like I said keep your 40 bucks, it is more worth around 10.
Greets,
JE.

Xina_LA's Avatar


Xina_LA
06.29.2016 , 08:21 AM | #10
I'm sorry but this explanation doesn't improve my opinion on the packs.

* Bronze items are already very common and cheap to buy with credits in the GTN soon after a pack is released. Chance Cubes were worth 500,000 credits in the GTN while bronze items quickly drop to a range of 5k to 20k. Swapping a 500k item for a 5k item is not an improvement.

* The pack contents needed improving to make them worth the previous cost. You improved the contents. By also increasing the cost, you're right back to the same problem. The contents are not worth the price.

* With the reduction of rewards for Heroic quests, it will now be harder to obtain pack items on the GTN. This also contributes to making the situation worse for players.