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Dread Fortress SM Reaches, Hands, Brontes are broke.

STAR WARS: The Old Republic > English > General Discussion > Bug Reports
Dread Fortress SM Reaches, Hands, Brontes are broke.
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Larry_Dallas's Avatar


Larry_Dallas
02.18.2016 , 02:54 PM | #211
I'd also agree with the poster who said it would be quicker and easier to just outsource your QA on things like this to the Public Test Server. Costs you guys nothing and would speed up the process, I'm guessing, considerably. Plus, nobody is ever angry when code on a test server is borked as long as it doesn't make it to live.

Ocho-Quatro's Avatar


Ocho-Quatro
02.18.2016 , 02:58 PM | #212
Quote: Originally Posted by GrandLordMenace View Post
...drop it on PTS publically. Any gamebreaking bug will be found within hours...
^this. So much of this.

I was a longtime player in City of Heroes. The test server was up constantly. You could do everything from test new content for bugs, to test out theorycrafting for builds/etc without screwing up your live-character.

People actually USED the test server, and reported bugs on content, and it was resolved before it went live.

The fact that there is a fairly game-wide and game-breaking Ops bug right now, that made it LIVE, and we're being told it will be "months" for a fix is insanity.

My raid team dissolved last week, I have been trying to patch it back together with the players we have left who haven't gone back to WoW. Announcements like this? Make it really really difficult for me to be able to convince my friends/guildmates not to cancel their subs and go play other games. And if my guild mates all leave, as predominantly a raider, I am not interested in yet again finding a new guild/raid squad, or PuG'ing EV and KP every week until I die...

We need better responsiveness from the devs, from the company that we pay for a service from.

I'm an ultimate BioWare Fanboy... I have been for a long time, and I have defended SWTOR from the very beginning, and I have loved my time in this game, but man....... sometimes it feels like it gets harder and harder to keep convincing people to stay, when what I really want to do, is just have fun in-game with my friends. BioWare, stop stealing my fun! (and stuff)
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Floplag's Avatar


Floplag
02.18.2016 , 03:01 PM | #213
Quote: Originally Posted by Bintzer View Post
I'm curious is this affecting Golden Fury from TC as well?
But yet still turning out Cartel Market content on time.... heres a thought, maybe re-purpose some of thing guys making that stuff into actual game stuff or pretty soon you want have anyone left to buy it.
I dont mean to be a jerk but havent we been more than patient in regard to actual game concerns. MMO content, PvP and balance fixes?
I for one dont want to here about any more CM stuff or sub rewards without seeing something there.
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LonelyWookiee's Avatar


LonelyWookiee
02.18.2016 , 03:07 PM | #214
Quote: Originally Posted by EricMusco View Post
Hey folks,

I want to add some clarification to my original post. I mentioned that we are targeting Game Update 4.3 to have these fixed. The reason I stated 4.3 is that this would give us a buffer of time to make, test, and implement the changes.

However, I do want to note that we are actually quite hopeful that we can make these changes for 4.2. In this instance I wanted to play it safe as I would rather tell you it is fixed sooner than you expected, than say 4.2 and push it out. I will continue to provide you updates as I have them. I just wanted to alleviate some of your concerns. We are working to get this fixed as soon as possible!

-eric
Thank you Eric, that's closer to the mark!
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KendraP's Avatar


KendraP
02.18.2016 , 03:17 PM | #215
Quote: Originally Posted by EricMusco View Post
Hey folks,

I want to add some clarification to my original post. I mentioned that we are targeting Game Update 4.3 to have these fixed. The reason I stated 4.3 is that this would give us a buffer of time to make, test, and implement the changes.

However, I do want to note that we are actually quite hopeful that we can make these changes for 4.2. In this instance I wanted to play it safe as I would rather tell you it is fixed sooner than you expected, than say 4.2 and push it out. I will continue to provide you updates as I have them. I just wanted to alleviate some of your concerns. We are working to get this fixed as soon as possible!

-eric
That is much better! I would think a month to fix something game breaking is still a bit long though but it's much better thank two! And I would like to agree with the people who said that you should have said this from the beginning. 1-2 months sounds better than at least 2 months. Still not good, really, but better. And possibly avoided quite this level of outcry XD

Note one reason I say not good is because you have proven you can fix stuff when you deem it important; i.e. the crafting bugs were hot fixed in a week. To me, at least, these ops bugs are far more game breaking than crafting. Like I said before, crafting is almost a nuisance (to me personally, anyway). It feels really grindy, which really I don't fund enjoyable. I haven't gotten to that point with ops yet; they are enjoyable as long as the group I'm in is decent.

crimsoncheeto's Avatar


crimsoncheeto
02.18.2016 , 03:55 PM | #216
seems like this issue would be one of those thats big enough to even have its own patch. IMO theres not a huge reason for it 2 be delayed if u have it fixed after 4.2 drops but before 4.3.

SpringerLKreb's Avatar


SpringerLKreb
02.18.2016 , 05:50 PM | #217
Quote: Originally Posted by EricMusco View Post
Hey folks,

I want to add some clarification to my original post. I mentioned that we are targeting Game Update 4.3 to have these fixed. The reason I stated 4.3 is that this would give us a buffer of time to make, test, and implement the changes.

However, I do want to note that we are actually quite hopeful that we can make these changes for 4.2. In this instance I wanted to play it safe as I would rather tell you it is fixed sooner than you expected, than say 4.2 and push it out. I will continue to provide you updates as I have them. I just wanted to alleviate some of your concerns. We are working to get this fixed as soon as possible!

-eric
Eric,

Please, for the love of god, test this on the PTS you know as well as I do that if it messes up something it is going to just cause more drama just make sure it is right.

-Jaylor Krend

Lil_Fusion's Avatar


Lil_Fusion
02.18.2016 , 06:14 PM | #218
So now Eric pokes his head in to say we only set 4.3 as a threshold incase we can't fix it sooner? Are you kidding me it should be one of the top priorities it's existing content and it's broken.. You want to get new players and crap, well let's face it Bioware most of the new players I have come across in the past month have come from another MMO to give this one a shot.. they are leveling characters to try PvE and PvP content.. If they try something for the first time and it's broken that doesn't give them much hope or incentive and they probably won't stay around long. You can only keep people so long with the "Star Wars" Franchise tag before people just get tired of the same old same old.

Talk about these operations that are broken there are flashpoints that have been around since 1.x that are still broken too. E.g HK in The Foundry HM.. Mandalorian Raiders with the last boss not moving to turrets then when hes nearly dead he leaps 4 times and turrets come and wreck the group. Please fix ALL existing content this is pathetic.
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ScicleX's Avatar


ScicleX
02.18.2016 , 07:00 PM | #219
Quote: Originally Posted by EricMusco View Post
Hey folks,

I want to add some clarification to my original post. I mentioned that we are targeting Game Update 4.3 to have these fixed. The reason I stated 4.3 is that this would give us a buffer of time to make, test, and implement the changes.

However, I do want to note that we are actually quite hopeful that we can make these changes for 4.2. In this instance I wanted to play it safe as I would rather tell you it is fixed sooner than you expected, than say 4.2 and push it out. I will continue to provide you updates as I have them. I just wanted to alleviate some of your concerns. We are working to get this fixed as soon as possible!

-eric
How can the community manager be so bad at wording the few posts he makes? Let's invest some of the time you spend sitting next to people on live-streams to take an English course, so you can learn better ways to communicate through text.

Considering there is a growing list of known bugs that we aren't ever told the priority you assign to fixing them, it makes a huge difference when you provide your perception of how important it is to your team to fix a specific bug. Leaving us to make assumptions as to where the new bug will be prioritized promotes more confusion and trouble than it would be worth dealing with, than if a better conveyed statement accompanied your post. Using the preposition "by" instead of "with" to convey the span of completion would have prevented this whole debacle from starting. "With" implies it is being released alongside 4.3; "By" implies it is being released at any time between the time of your post and 4.3.

Quote: Originally Posted by EricMusco View Post
Hey follks,

The team is aware of issues relating to some Operation and Flashpoint bosses. We are currently looking to address these issues by Game Update 4.3 and will pass on any additional information as we have it. We are working to get this fixed as soon as possible!

Thanks!

-eric
This is also the straw that broke the camel's back, as a lot of our veteran players are actively looking into other MMOs to find something better to play. The disconnect from the developers to the players has always needed improvement, and through haphazard posts, like this, it's not getting any better. Furthermore coming directly after the much debated 4.1 crafting changes:
  • Why were they implemented?
  • Did they improved the game at all? and
  • Why the time spent adding them wasn't used for more important updates (like new FPs, OPs, PvP, Dailies, etc.)?
Really puts a nail in the coffin. The biggest thing I can't comprehend is why I spend $15 a month on a subscription to an MMO that clearly doesn't keep MMO aspects it's main priority? I can go play ANY of the hundreds of single-player games released this year and TALK about it with my friends, but only a few games will actually let me PLAY the game alongside them, which is something SWTOR used to offer, but these days doesn't seem to care about. So unless we get a timeframe of when new OPs are coming, you can assume I'll be playing other games that already have them, and are still working on new ones.
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GrandLordMenace's Avatar


GrandLordMenace
02.18.2016 , 07:26 PM | #220
Quote: Originally Posted by Ocho-Quatro View Post
^this. So much of this.

I was a longtime player in City of Heroes. The test server was up constantly. You could do everything from test new content for bugs, to test out theorycrafting for builds/etc without screwing up your live-character.

People actually USED the test server, and reported bugs on content, and it was resolved before it went live.

The fact that there is a fairly game-wide and game-breaking Ops bug right now, that made it LIVE, and we're being told it will be "months" for a fix is insanity.

My raid team dissolved last week, I have been trying to patch it back together with the players we have left who haven't gone back to WoW. Announcements like this? Make it really really difficult for me to be able to convince my friends/guildmates not to cancel their subs and go play other games. And if my guild mates all leave, as predominantly a raider, I am not interested in yet again finding a new guild/raid squad, or PuG'ing EV and KP every week until I die...

We need better responsiveness from the devs, from the company that we pay for a service from.

I'm an ultimate BioWare Fanboy... I have been for a long time, and I have defended SWTOR from the very beginning, and I have loved my time in this game, but man....... sometimes it feels like it gets harder and harder to keep convincing people to stay, when what I really want to do, is just have fun in-game with my friends. BioWare, stop stealing my fun! (and stuff)
Exactly

and you know what's hilarious?

A bug like this would've taken 5min at most to detect if they had someone enter the raid instance with god mode on and pull a few bosses.
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