Login Service Unavailable?

STAR WARS: The Old Republic
Login Service Unavailable?

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Erwanswak

01.20.2016 , 02:15 AM \| #661	Quote
I had the same kind of issue with our start-up's hosting company, we only had 3h downtime tho, but your architecture is probably much bigger. Keep on calling :-P and good luck fixing this whole mess

Transcendent

01.20.2016 , 02:22 AM \| #662	Quote
Quote: Originally Posted by Sarfux Just like in real life when we are paying for a service and it goes down, [snip] the internet cuts out, it's because something happened and usually it takes them a little bit to get on it. They aren't there on your every beck and call. [snip] Actually if my internet service goes down my internet service provider ends up having to provide some form of recompense. Unlike here. ToS and all that. My internet is cheaper than a SWTOR subscription as well.
REFERRAL LINK - Previous subscribers get seven days of subscription, one Complimentary Character Transfer (and more unlocks) - New players get a Jumpstart bundle with unlocks, for free!- Literally the small print

OwenBrooks

01.20.2016 , 03:31 AM \| #663	Quote
Quote: Originally Posted by razerfun anyone else still having problems? I've been having problems for the past two days. A pathping to 159.153.92.28 shows 100% packet loss on three hops on some routers from "zayo.com" : EA/BIOWARE, I know you don't control the internet but is there anything you guys (or I) can do to remove zayo/abovenet from your path? (god how I loathe BGP) There is nothing wrong with those hops , they have ICMP turned off ..... There is only one login server IP address and for just a login server issue , the first thing is to try and ping Launchpad.swtor.com , if it responds it should work, if it doesn't respond there is likely a routing issue
Check out My New Speeder http://www.swtor.com/sites/all/files.../screen_01.jpg MGA Find Help at EA ANSWERS HQ

OwenBrooks

01.20.2016 , 03:32 AM \| #664	Quote
Quote: Originally Posted by Transcendent Actually if my internet service goes down my internet service provider ends up having to provide some form of recompense. Unlike here. ToS and all that. My internet is cheaper than a SWTOR subscription as well. An if you phone them just like needing to phone the ISP they would likely offer something as a good will gesture, seen them do it lots of times
Check out My New Speeder http://www.swtor.com/sites/all/files.../screen_01.jpg MGA Find Help at EA ANSWERS HQ

JoakFdz

01.20.2016 , 03:50 PM \| #665	Quote
Again the same problem... today i was playing without an issue, and tried to login an hour ago... and the infinite loading screen strikes back... what is going on?....

razerfun

01.20.2016 , 06:12 PM \| #666	Quote
Quote: Originally Posted by OwenBrooks There is nothing wrong with those hops , they have ICMP turned off ..... oh yeah derp! yeah that explains why my traceroutes go through fine without any packet/probe loss Quote: Originally Posted by OwenBrooks There is only one login server IP address and for just a login server issue , the first thing is to try and ping Launchpad.swtor.com , if it responds it should work, if it doesn't respond there is likely a routing issue well the login works fine, i'm getting the "inifinite spinning thing" that others are complaining about. Seems like I can make it through to EA, no obvious routing issues (traceroute is showing all probes returning with < 100ms roundtrip times), c'mon EA fix your crap!

Flharfh

01.20.2016 , 06:21 PM \| #667	Quote
I resubscribed three days ago, played for one day, then for the past two days i've been getting "login service unavailable" at the launcher .Sigh.

Anthotis

01.20.2016 , 09:55 PM \| #668	Quote
Same problem. On US and EU servers

JoakFdz

01.21.2016 , 03:27 AM \| #669	Quote
2 Days opening tickets and posting on forums and no answer.... well nice customer service.... guess they think the suscription is free even if we cant play

Erwanswak

01.21.2016 , 04:49 PM \| #670	Quote
Almost 5 days in, still no authentication server available... Please make something work before this weekend....

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