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Information Regarding GTN Search Issues

STAR WARS: The Old Republic > English > General Discussion
Information Regarding GTN Search Issues
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EricMusco's Avatar

01.12.2016 , 09:31 AM | #1 Click here to go to the next staff post in this thread. Next  
Hey folks,

As you may have seen in my post yesterday, it is was our plan to reveal our theory around what is happening right now with GTN searches. Additionally, to let you know what information we would like to have you provide to help us isolate the issue.

First, what is happening? Well, we believe that when the servers come online, they are pulling a random selection of items which cannot be searched on the GTN. All of these items are still present, and can be navigated to via their individual sections. However, search does not work for those items. Additionally, the items that are selected seem to be random, and are not consistent by server. Example, you may be able to search for a Dathomir Rancor on the Harbinger, but cannot on The Shadowlands.

For this reason, we did not want to put out the full theory yesterday, as we didnít want any of you to start tracking the GTN search habits before we brought the servers up this morning. Based on this information, any information you tracked prior to today is unfortunately no longer usable as your serverís search habits have changed.

Here is what we are looking for. Please let us know the following:
  • What item are you unable to find via search?
  • What server are you on?

Two very important notes on this information:
  • Make sure to note which server you are on. If you have characters on multiple servers, please separate this information. We do believe that different items will be unsearchable on different servers.
  • Please do not report any items which you could not search prior to today. We believe the items that you cannot search for will have changed with the maintenance that occurred this morning.

Thank you all in advance for your help in trying to resolve this issue.

Eric Musco | Community Manager
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Neglience's Avatar

01.12.2016 , 09:50 AM | #2
This bug is going on for 6? weeks and i admit, i am no programmer and i also have no clue about it, but i managed to come up with your "theory" on myself after a few days of the bug. So for me, BW has basically no idea what is causing the bug.

Server Vanjervalis Chain - Advanced Accuracy Augment 40 - not searchable after todays patch, it was before.

Edit: After some time at the GTN, the last restart increased the number of non-searchable items by around 500%.
Pandora - Sith Juggernaut

AMightyKnight's Avatar

01.12.2016 , 09:52 AM | #3

Server T3M4
Exotic Isotope Stabilizer
Augmentation Kit MK-8
Advanced Anodyne Versatile Stim

still broken just like last week and the week before and the week...

Your Dathomir Rancor works.
Benaiah Abihail @T3M4 Ahdino Abishai
Gladio vivere, fusil perire!
KotFE 10/2015: RIP Endgame /unsubbed 02/16

MillionsKNives's Avatar

01.12.2016 , 09:54 AM | #4
I'm glad you guys are looking into this but really, that's all you got? Your full theory is basically just what everyone has already been telling you for weeks. Things can't be searched but can be found in the full list, the items seem to be random and change when the server restarts, and the items are different per server. We knew this.

Also, I know that you're not technical, nor are you trying to address us with the technical details, but describing it as a "pulling a random selection of items which cannot be searched" sounds completely backwards. Unless you guys have an exclusion list that's being improperly populated for some reason. More likely my guess would be that when the server is pulling in the index of items for searching it's somehow missing a bunch of stuff. Could be as simple as a call to the database that returns an unordered set of items, and for some reason it's being truncated.

xkcurtisx's Avatar

01.12.2016 , 10:02 AM | #5
Server: ToFN - EU Republic
Player: Curt

Item #1: Adaptive Circuitry
Item #2: Molytex
Item #3: Farium
Item #4: Augmentation kit Mk-8
Item #5: Biocell memory core
Item #6: Advanced Anodyne Versatile Stim
Item #7: Vanadium Flux
Item #8: Anodyne Extract
Item #9: Polyplast
Item #10: Trimantium
Item #11: Exotic Isotope Stabilizier
Item #12: Verpine Fiber
Item #13: Electrum
Item #14: Brazing Flux
Item #15: Metamorphic Cell Culture
Item #16: Advanced Anodyne Fortitude Stim
Item #17: Prototype Nano-Infused Medpac
Item #18: Recovered Relics
Item #19: Doonium
Item #20: Ottegan Silk
Item #21: Enigmatic Artifact Fragment
Item #22: Rainbow Gem
Item #23: Primordial Artifact Fragment
Item #24: Blue Diaphanous Crystal
Item #25: Carbonic Crystal
Item #26: Midlithe Crystal
Item #27: Level 60 Character Token
Item #28: Mission Discovery: Diplomacy (Dark) (110)
Item #29: Mission Discovery: Archaeology (115)
Item #30: Mission Discovery: Investigation (110, 500)
Item #31: Mission Discovery: Treasure Hunting (115)
Item #32: Advanced Critical Augment 40
Item #33: Exarch Relic of Focused Retribution
Item #34: Exarch Relic of the Fortunate Redoubt
Item #35: Arena Champion's Prized Blaster
Item #46: Collected History of the True Sith
Item #47: Carved Relief of Zildrog's Fall
Item #48: "Miniature Black Hole" Gravity Grenade
Item #49: Emote: Superflex
Item #50: Galactic Trade Network: 10 Sale Slots
Item #51: Species Unlock: Togruta
Item #52: Nexu Handler License
Item #53: Black and Deep Red Dye Module
Item #54: Advanced Neural Augmentor
Item #55: MSM JT-9 Jetpack
Item #56: Augmentation Kit MK-2
Item #57: Manaan Research Data
Item #58: Holo Sign: Hovering Rishi Dancer
Item #59: Basic Junker's Light
Item #60: Temple Standing Lamp
Item #61: Scaffold Lighting Array
Item #62: Rishii Idol
Item #63: Banner: Republic (Large)
Item #64: Banner: Imperial (Large)
Item #65: Potted Plant: Weed Flowers
Item #66: Title: Galactic Wanderer
Item #67: Augmentation Slot Component MK-2
Item #68: Augmentation Slot Component MK-3
Item #69: Augmentation Slot Component MK-4
Item #70: Augmentation Slot Component MK-6
Item #71: Augmentation Slot Component MK-7
Item #72: Augmentation Slot Component MK-8
Item #73: Fabricator Crystal MK-3
Item #74: Synthetic Prefab MK-3
Item #75: Dark Project MK-1
Item #76: Flagship Plans: Engineering Encryption
Item #77: Flagship Plans: Logistical Encryption
Item #78: Zakuulan Highback Chair
Item #79: Arrangement: Zakuulan Crates
Item #80: Zakuulan Rug
Item #81: Zakuulan Oval Table
Item #82: Hypercrate: Strategy Alliance Packs
Item #83: Galactic Trade Network: 10 Sale Slots (Account)
Item #84: Weekly Pass: Space Missions

And This is the point i got bored checking for errors....just too many....

(NOTE: The items above i tried adding them and doing a search on them afterwards, to make sure they are present on the GTN, I have also used some data provided by other players to have a more accurate list.)
(i'll keep adding items as i discover them)

Divona's Avatar

01.12.2016 , 10:03 AM | #6
The list is so big now after todays update it is mind boggling to ask whole community to help bug fixing.
Still i wish good luck to dev team figuring this bug out in coming months.
The Division Dev:
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Dawnscar's Avatar

01.12.2016 , 10:08 AM | #7
Quote: Originally Posted by EricMusco View Post
Please do not report any items which you could not search prior to today. We believe the items that you cannot search for will have changed with the maintenance that occurred this morning.
Any1 read that part!? cause im no expert but Augmentation Kit MK-8 was broken prior

and FYI most of the 'non-searchable' items are very much searchable if you put part of the name n as well sometimes the GTN just glitches and basically freezes n wont let you search at all - this shouldnt count either cause thats player influenced not so much a major bug when u glitch the GTN out itself - if that happens reset GTN n research

The list is so big now after todays update it is mind boggling to ask whole community to help bug fixing.
Still i wish good luck to dev team figuring this bug out in coming months.
This happens in MANY games in fact generally PTR but when the live version goes haywire would u prefer they take it down for 2 months and risk losing everyone? id prefer to help fix a game i love
There is no good without evil, but evil must not be allowed to flourish - There is Passion, Yet Emotion - Serenity ,Yet Peace - Chaos, Yet Order - I am the wielder of the flame, the protector of balance - I am the holder of the torch, lighting the way - I am the keeper of the flame, soldier of balance - I am a guardian of balance - I am Grey Jedi

EHKodiak's Avatar

01.12.2016 , 10:16 AM | #8
You're right, it definitely changes when the server restarts as stuff not found last week can now be found. Jedi Covenant seems to be mostly ok though, most of what is being reported as broken other servers is fine on JC.

Currently broken week of 12/1/2016 on Jedi Covenant :
Advanced Accuracy Augment 40
Dark Matter Catalyst
Recovered Relics

spparker's Avatar

01.12.2016 , 10:19 AM | #9

Server: Red Eclipse

Items I cannot find that I currently have on sale on the gtn:

Black and Gray Dye module.
White and Pale Green Dye module.

Ulathar's Avatar

01.12.2016 , 10:22 AM | #10
I definitely saw several changes between now and before the restart (not listing those, though, as requested).

The ones that I've come across so far (Server T3-M4):
- Subelectronic Data Module
- Advanced Neural Augmentor
- Upari Artifice Bonded Atachement
- Upari Synth Bonded Atachement
- Adaptive Circuitry
- Spectre's Helmet

I've also checked that every one of those items is actually listed in the GTN, through the other method of finding them, because it could be that 0 results is actually correct when none are listed. Should be obvious, but maybe put that in the OP, as well, Eric? Just in case. ;-)