You think one hour of Story Content per month is too little?

Yeah, that's exactly how I'm taking it - but the OP is comparing the 'one hour' statement to some single play-through times to say "look how much content we're going to be getting!", which seems to indicate he would disagree.

Exactly!!!

That's just my point, you ARE getting what you want! There will be new ops! Promise!
Do you want them rushed out the door in October? Be honest here. Let's say that the whole forum came together to demand new ops at launch. We pose enough of a financial threat to BW that they scrap everything and start working on those ops now. Do you believe that those operations would be of sufficient quality to make you happy? (Hint: if the answer to this is no, then your complaining serves no purpose. Remember, new ops ARE coming, just not as soon as you had hoped for.)
And yes, as an English teacher, editing mistakes does make me happy.

Jeff Hickman is that you

Uh-oh - optimism alert! Poster must be a BioWare plant!

Uh-oh - Santa Claus alert! lol you're making up stuff. That's not optimism, it's making up stuff.

No worries.

I respect you and you're usually level-headed about things.

You rarely resort to low-ball arguments. (I know I do too, so we're all guilty of that at times)

What have I made up?

So either new Ops either come out in October in a buggy, rushed state or they come out whenever BW is currently planning them (which may be as late as next summer)? No possibility at all that these complaints simply motivate them to move up the release date of new Ops without 'rushing them out the door in October'?

Sounds like a false dilemma to me.

Yes.
Unless they come out and clarify this as something she's misunderstood, then as it stands, it will be one hour of story content for a single playthrough per chapter.

In other words, if any of the chapters are less than one hour of cutscenes (and I'll know, I'll be recording them), then I'll be here complaining and yelling my head off about how they lied to us.
(I'm not sure the tutorial chapter will be one hour long though, but I'm very sure that if it isn't, it will be held against me. But since the actual quote from lady insanity was 1 hour of content per chapter per month, I think that was about the chapters being released monthly after launch, but I fully expect that to apply to the 9 chapters in the launch so I'll be here if they're not up to snuff.)