The threat to stay silent

I can't believe I just read that Eric... I seriously don't know what to say.

So a dev got harassed by players who are not happy with the state of the game 3 years later? So find out who they are, ban them if you have to, remove them from the forums, contact the FBI... do whatever you have to do that people, or companies, do in case of criminal harassment.

But to say you will stay silent? Here's another thing that will happen... you choose your MO to be silence, I will choose to unsubscribe.

Your post threatening us paying customers is beyond infuriating, I want to cancel my sub right now just because of what you bolded -- your public threat. It is beyond unprofessional, I really did not expect to see anything like that. If your skin is too thin to deal with public and everything that comes with it, please look for another job. And if this is criminal behavior, then deal with it that way and keep it private and off the forums.

I don't know what to say, seriously disappointed with the way this company deals with public.

Edit: I wish you guys had been communicating from the get go, then you would have run into these issues 3 years ago and learned how to deal with them. We're now 3 years into the game, you're just starting to realize communication is key but you're so inexperienced and sheltered, it's sad that this communication experiment may never get past its infancy. However, should it fail I see no reason to keep playing this game, sad to say.

No you're right...

maybe next time I go to Costco, instead of greeting me, they will threaten to kick me out because some other customer was rude the day before. That's always good business.

They're threatening us, normal, paying customers, that they will stop doing their jobs because someone else was rude and/or engaged in criminal behavior.

Do you realize that?

The post from Eric is so unprofessional, I'm surprised it passed QC from management. Criminal matters should be treated in such way and be kept private; otherwise you do not threaten your customers that you will stop doing the job you get paid to do. I guarantee you, they will no longer be customers.

Maybe I'm overreacting, and you guys are right, but I've been doing management and customer service for the better part of the past two decades and I expect a certain standard of professional behavior from other companies, especially those I pay to provide a service for me.

Telling customers you will stop doing your job because a couple, among a million customers, acted criminally is uncalled for. If they stop communicating and think they can privately develop a game they want to develop without talking to anyone, by all means they can choose to do so, but many will choose not to pay to watch them do that.

Maybe I'm overreacting, and you guys are right, but I've been doing management and customer service for the better part of the past two decades and I expect a certain standard of professional behavior from other companies, especially those I pay to provide a service for me.

Telling customers you will stop doing your job because a couple, among a million customers, acted criminally is uncalled for. If they stop communicating and think they can privately develop a game they want to develop without talking to anyone, by all means they can choose to do so, but many will choose not to pay to watch them do that.