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I made an in game ticket back on the 22 of December.

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
I made an in game ticket back on the 22 of December.
 

Sith-Viscera's Avatar


Sith-Viscera
01.15.2015 , 07:30 PM | #1
Ok maybe i should of done this in the first place instead of 2 in game tickets.
They say a Picture is worth a thousand words.



Dear Technician/s, Please examine the Screen shot.

Now look at: Circled -A. Notice what it says and notice the red underline.

Now that show i finished the mission and was told what to do next which is (Return to Lana Beniko).

Now Look at: Circled -B. Task and it says (Return to Lana Beniko).

Now Look at Circled -C. Under the Main Mission Title and with a red underline it says (Return to Lana Beniko).

Now if you would please. Look at Circled -D. Notice the Chat box after i got back to Lana and clicked her she then says, (see chat Box for answer, again CIRCLED D) It shows that Lana Beniko said " We will stop Revan. We have to."

Now Look at Circled -E. Which would be the Rewards i should received after clicking Lana Beniko.

Now i have reset the Phase a few times nothing changed. I also reset the Mission and redid the mission a few times as well. Every time i'm met by the same thing ( See Circled Letter D ). Of course i still do not received my Rewards.

Now Look at Circled -F. At this point i am tired of this and if the ABANDON button wasn't grayed out, I would do just that, ABANDON the Mission because i am tired of waiting and waiting. I think i have been real patient and as well understanding that you have other people ahead of me and other jobs to do but after Tuesdays Patch and you closed out my Ticket AGAIN. As well the ISSUE Wasn't even FIXED.

So to some it up and SPELL it OUT for you to make it easier with Letters and a Picture.
FIX LANA BENIKO AND GIVE ME MY WAY OVER DO REWARD, or ALLOW ME TO ABANDON THE DAMN THING.
Either way, i want to be done with this.

Thank You.

Take care and Be Well...
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http://www.swtor.com/r/22Ct9G

Necrotic_Rose's Avatar


Necrotic_Rose
01.15.2015 , 09:28 PM | #2
From what I can tell from that picture, you are in an instance area and abandon is always greyed in those. You say you reset it a few times and reset the phase but just out of curiosity, have you attempted the conversation with a friend. I know its a simple solution but I've had an issue in the past with a mission not completing and that solved it for me.

-Edit-
Ignore the part about the instance and abandon, i just remembered that main story missions are always greyed.
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Sith-Viscera's Avatar


Sith-Viscera
01.15.2015 , 10:01 PM | #3
Quote: Originally Posted by Necrotic_Rose View Post
From what I can tell from that picture, you are in an instance area and abandon is always greyed in those. You say you reset it a few times and reset the phase but just out of curiosity, have you attempted the conversation with a friend. I know its a simple solution but I've had an issue in the past with a mission not completing and that solved it for me.

-Edit-
Ignore the part about the instance and abandon, i just remembered that main story missions are always greyed.
Ok thank you for clarifying the grayed out part and also i will try the companion thing as well. let you know if it worked or not.
Referral link, Use it, don't use it. It's what ever. But if you do, Thank You.
http://www.swtor.com/r/22Ct9G

Sith-Viscera's Avatar


Sith-Viscera
01.16.2015 , 06:05 PM | #4
No it did not work. I went through all my comp and say thing happens or i should say is?
She says the same thing and no reward.
Referral link, Use it, don't use it. It's what ever. But if you do, Thank You.
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Sith-Viscera's Avatar


Sith-Viscera
01.17.2015 , 07:52 PM | #5
/bump goes the weasel...
Referral link, Use it, don't use it. It's what ever. But if you do, Thank You.
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OwenBrooks's Avatar


OwenBrooks
01.17.2015 , 08:04 PM | #6
Initially return that character to fleet , then close the game

Run a repair

Non-Streaming launcher - Log into the launcher but don't click Play. Check for small letters "ST" in the bottom left corner. If this is not present, click the cog icon and then run the repair option.

Streaming launcher - If the letters "ST" is present, close the launcher, right mouse click on the game shortcut, select open file location and delete the BitRaider folder. Then start the launcher

Log back in and reset the mission on fleet , and see if it does the same thing.

No guarantee the above will help but it is a good step to do on any issue

Edit - I found one post with exact issue but no solution - http://www.swtor.com/community/showthread.php?t=785384 game ticket maybe the only way (not as a bug report)

Sith-Viscera's Avatar


Sith-Viscera
01.18.2015 , 07:21 AM | #7
Nope, no dice, didn't work.

Hey thanks Owen i know in the past you had helped me b4 on other issues and you have my gratitude as well with this attempt too.

At this point i am just ready to abandon this and be done with it. I don't even care about the Reward any more.

THX Again......
Referral link, Use it, don't use it. It's what ever. But if you do, Thank You.
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Sith-Viscera's Avatar


Sith-Viscera
01.18.2015 , 07:27 AM | #8
Ok check this out. right after trying those things Owen Brooks suggested and they didnt work. I Iooked around on the forums for more topics with same issue and i gave up after a few minutes. I decided to go log back in to play one of my other toons and ended up clicking on the toon with the issue and I'll be Damned my toon was back on the fleet which was left on rishi but then on fleet and there was my reward for returning to Lana Beniko.

So just want to say TY TS.




Take Care and be Well
Referral link, Use it, don't use it. It's what ever. But if you do, Thank You.
http://www.swtor.com/r/22Ct9G

Contumelious's Avatar


Contumelious
01.18.2015 , 02:01 PM | #9
For future reference, try reset local phases (right click portrait outside of instance) as that may well solve such problems too.
I'll sleepwalk through it, there won't be a heart left beating.

Sith-Viscera's Avatar


Sith-Viscera
01.18.2015 , 05:03 PM | #10
Quote: Originally Posted by Contumelious View Post
For future reference, try reset local phases (right click portrait outside of instance) as that may well solve such problems too.
That was the Very first thing i did then all those little tricks after as well.

But Thanks.



Take Care and Be Well.....
Referral link, Use it, don't use it. It's what ever. But if you do, Thank You.
http://www.swtor.com/r/22Ct9G