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[IMPORTANT] Character Loading Issues

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
[IMPORTANT] Character Loading Issues
 
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Kantaso's Avatar


Kantaso
09.17.2014 , 09:07 AM | #641
Well last night after few days of smooth playing the lag and DC came back, got DC twice due to lag going to red point and then red cross
Seek and ye shall find
The Master
Like my Scottish grand father used to say, "hey lad may I haz yurrr stofff?"
Free stuff -----> http://www.swtor.com/r/ZptVnY

Farwander's Avatar


Farwander
09.17.2014 , 09:26 AM | #642
How long did it take?
Takes a good ten minutes to log in. After I am able to log in, the game will not load to the character select screen.


Where were you when you logged in? (Planet/Area)
Unable to select character

If you were not able to login;
How long did you wait?
20 minutes.
Which server are you characters located on?
Jedi Covenant
Are all your characters affected?
Yes

nupsajbot's Avatar


nupsajbot
09.17.2014 , 09:55 AM | #643
Hi i got porblem mine main character stuck can`t do nothing. I logoff on Guild ship guys moved ship for nxt planet and when i tryed to log on to start invasion i couldn`t. I did reinstal game nothing helped. All i manage is to after 3h wait log on with black screen and mini map showing that im on dramus kass. Can u try to move my char on fleet or somthing?
Caharacter name Salomon-pl server Tomb of freedomNad. Thank You.

Sovelis's Avatar


Sovelis
09.17.2014 , 07:20 PM | #644
If you are able to login:
Unable to login.


If you were not able to login;

How long did you wait?

30 minutes. After alt tabbing out and tabbing back in the client crashed.
Which server are you characters located on?
Prophecy of the Five
Are all your characters affected?
No. Only republic characters in my Couruscant stronghold are affected.

karlwaite's Avatar


karlwaite
09.19.2014 , 07:48 AM | #645
this was a joke all my guild had lag issues we are on red eclipse guild is senate guard we had 4 dc's and constant lag in a 8 man hm df group so we called it couldn't even do nefra it was that bad. We were from different countrys and all had different internet providers so definatly was nothing to do with our conection again. As proven in 2.8 the servers are stressed to hel please update them or get new ones or me and my partner will be looking at cancelling our subscription as im dreading 3.0 as it will cause more stress again and more problems please sort this.
Also took a good 15 mins plus for any us to get back in just to get kicked again

tootoofun's Avatar


tootoofun
09.19.2014 , 11:08 AM | #646
Quote: Originally Posted by Bronholz View Post
Hi all,

We are continuing to investigate reports of players who are unable to login to certain characters. We understand the frustrations that these issues can cause and we're working on getting this resolved as quickly as possible.

To help us look into this, there's some steps we'd like you to take and some information that we'd like you to provide below.

If you have a character that is affected by this please attempt to log into the character that’s having the issue and wait at least 10 minutes for the character to log in – even if the cog stops spinning.

If you are able to login:
  • How long did it take?
  • Where were you when you logged in? (Planet/Area)

If you were not able to login;
  • How long did you wait?
  • Which server are you characters located on?
  • Are all your characters affected?

Thanks for your patience thus far.
Yes all players..up to 3 minutes...warzone intro videos play while game loading (can hear the dialogue)
"Reality — or rather, a certain nasty aspect of it — spits on your shoes and flips you off and lumbers away like a fat bully after stomping all over your cool sand castle at the beach."

jernejk's Avatar


jernejk
09.21.2014 , 06:58 AM | #647
Server: The Proginator
Waited about 30 min. Couldn't log in.
Only 1 imperial character on nar shaddaa sky palace
My loading bar gets to about a quarter to filling up and then it freezes. The cogs spin but the loading bar isn't moving. And it show my windows mouse icon and not the SWToR one.

Sovelis's Avatar


Sovelis
09.21.2014 , 09:36 AM | #648
It seems to be a stronghold issue for me. Now my main is stuck in loading screen.
If you are able to login:
Unable to login.

If you were not able to login;

How long did you wait?

20 minutes. No crash this time, but on another computer.
Which server are you characters located on?
Prophecy of the Five
Are all your characters affected?
No. Only my sniper who logged out in a guildmate's Tatooine Stronghold.


EDIT: Upon my guildmate logging on, I was able to load into his stronghold.

DoctorWolfe's Avatar


DoctorWolfe
09.21.2014 , 11:31 PM | #649
Rahal on the Ebon Hawk. She is/was in the Nar Shaddaa stronghold and the login progress bar fails to exceed 50%. I have tried midday, late evening, and early morning for the last few days. Occasionally, a default in-game character UI (no icons, no background, no characters, etc) will flash on the screen for less than a second before reloading the progress bar at 0%. After a 1/2-hour, the progress bar disappears and it shows an in-game mouse cursor, which alternates to a Windows cursor with a spinning ring. After a few minutes, it goes back to a progress bar. I submitted a ticket and performed the actions provided by the GM. The symptoms continue without change. Any suggestions would be appreciated.

Bageria's Avatar


Bageria
09.22.2014 , 12:11 PM | #650
Red Eclipse Server
All Toons
Played last about 10hours ago from this post.