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Downtime: Tuesday, September 2nd, 2014

STAR WARS: The Old Republic > English > General Discussion
Downtime: Tuesday, September 2nd, 2014
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TaitWatson's Avatar


TaitWatson
08.29.2014 , 02:30 PM | #1 Click here to go to the next staff post in this thread. Next  
Hey everyone!

We will be having a short period of downtime on Tuesday, September 2nd, 2014 from 3:30AM - 4:30AM PDT (10:30AM - 11:30AM GMT).

There will be no Patch Notes associated with this downtime, and your client will not download any additional files, as we are just restarting the servers.

Thank you for your patience!

-Tait
Tait "pariahloki" Watson
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Yaanos's Avatar


Yaanos
08.29.2014 , 05:01 PM | #2
Hi Tait,

Is there any update on when we'll be getting some news around the RotHC-like expansion please?

Thanks,

Giga
Astromech
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The Red Eclipse
<PC Gamer Mint Imperials>

Transairion's Avatar


Transairion
08.29.2014 , 09:34 PM | #3
Do you feel at all sorry for all the APAC players who's primetime your repeatedly spitting on with... what is this now, the 4th or 5th downtime in two weeks?

Even for a new update that's pushing it and I've been here quite a while now.

Nickious's Avatar


Nickious
08.29.2014 , 11:25 PM | #4
Quote: Originally Posted by Transairion View Post
Do you feel at all sorry for all the APAC players who's primetime your repeatedly spitting on with... what is this now, the 4th or 5th downtime in two weeks?

Even for a new update that's pushing it and I've been here quite a while now.
If it wasn't APAC players complaining, it will be NA and there are a lot more people to piss off in NA than APAC players. The lesser of two evils would be to do it in the time the majority will not be affected, and unfortunately, that means updates during APAC prime time.

Solloby's Avatar


Solloby
08.29.2014 , 11:42 PM | #5
APAC players have already suffered 4 prime time server outages in a fortnight and now you want to schedule a 5th in the very next week?

I think it's time you start providing CC or extra sub time as compensation to APAC players because it's not right that you charge full price for a subscription we can only use part of the time
The Shadowlands

Transairion's Avatar


Transairion
08.30.2014 , 02:56 AM | #6
Quote:
If it wasn't APAC players complaining, it will be NA and there are a lot more people to piss off in NA than APAC players. The lesser of two evils would be to do it in the time the majority will not be affected, and unfortunately, that means updates during APAC prime time.
Sorry but that's bull if the "only" time available that doesn't destroy the majority of NA just so happens to be the majority of APAC.

Freaking 3 am US time, why not midnight? Why not 6 am? Can't let APAC have primetime but US can have 6 am fine and dandy? Give me a break.

Darth_Wicked's Avatar


Darth_Wicked
08.30.2014 , 06:44 AM | #7
Quote: Originally Posted by Solloby View Post
APAC players have already suffered 4 prime time server outages in a fortnight and now you want to schedule a 5th in the very next week?

I think it's time you start providing CC or extra sub time as compensation to APAC players because it's not right that you charge full price for a subscription we can only use part of the time
Downtime works the same way for everyone, regardless of the time of day it's taking place.

Get over yourself.

Gidrea's Avatar


Gidrea
08.30.2014 , 02:45 PM | #8
Quote: Originally Posted by Kalispa View Post
So there I was minding my own business in the pvp que and I got sent to some random *** load screen that never loads. After repairing the game 3 times this week, and 4 bug reports of which I got your stupid *** auto reply from this bug has not been addressed yet.
Do me a favor you BW morons, refund the next 2 weeks of my subscription for me and I'll quit the game. I'm tired of the level of total incompetence you and your employees show every week.
And it seems just to add insult to injury now its a 10 minute wait for me to get back on to my server. *** bioware you asses haven't refunded my subscription yet why do I have to wait to get in while a bunch of F2P are online!
It wasn't a bug, the servers went down. If you knew anything about computers, you'd know it can happen to any one, at any time. The fact that it rarely happens is pretty amazing. If you'd checked the server status before running repair, you'd have known this.
Gidrea / Sallah / Stärry / Randava / Lexä / Buttercup / Fraidy Cat - The Harbinger
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Solloby's Avatar


Solloby
08.30.2014 , 06:39 PM | #9
Quote: Originally Posted by Transairion View Post
Sorry but that's bull if the "only" time available that doesn't destroy the majority of NA just so happens to be the majority of APAC.

Freaking 3 am US time, why not midnight? Why not 6 am? Can't let APAC have primetime but US can have 6 am fine and dandy? Give me a break.
That's a good point - if server outages were moved just a few hours later it would make a huge difference to APAC players and others affected (UK morning players etc), and surely would not impact the US that much?
The Shadowlands

Transairion's Avatar


Transairion
08.30.2014 , 11:29 PM | #10
Quote:
Downtime works the same way for everyone, regardless of the time of day it's taking place.

Get over yourself.

Not really.


There's a pretty big, noticeable difference between servers going down while you're sleeping and them going down in the primetime play hours you have between work and sleep. That's what I'd call that whole 6pm to 12 midnight block for most working players, and maintenance activates smack in the middle at 8pm. I feel lucky if I get to play again at all maintenance day.


What I don't understand is why it can't be a little earlier, or a little later (after midnight APAC time isn't exactly primetime anymore). Why does the USA need to have ONLINE OR ELSE WORLD ENDS at 6 am on the dot, while other regions can get screwed over in the best playtime available?

Do it midnight USA time, do it 6 am USA time, at least then APAC gets some kind of primetime. Why does it have to be 3 am and brutally in the middle of another region's playtime?