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Is there any server that is stable?

STAR WARS: The Old Republic > English > General Discussion
Is there any server that is stable?

DarthVitrial's Avatar


DarthVitrial
08.07.2014 , 02:02 PM | #31
Some troubleshooting tips:
Make sure that your firewall (both on your pc and your router) is not blocking SWTOR.
Try running a traceroute.
The ICSI Netalyzr is a great online tool to troubleshoot network issues.
Are there any errors in your event log/reliability monitor?
Have you run the "Incoming connections" troubleshooter (I know it's in Windows 8, and probably in 7 too).
Are your network adapter drivers up to date?
Is your router doing any weird QOS stuff?
What is your ISP? Have you contacted them about this?
IP blockers like Peerblock can interfere with MMOs, so if you have something like that, disable it.
Try using the built-in repair tool in the launcher.
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hadoken's Avatar


hadoken
08.07.2014 , 02:23 PM | #32
Quote: Originally Posted by DarthVitrial View Post
Some troubleshooting tips:
Make sure that your firewall (both on your pc and your router) is not blocking SWTOR.
Try running a traceroute.
The ICSI Netalyzr is a great online tool to troubleshoot network issues.
Are there any errors in your event log/reliability monitor?
Have you run the "Incoming connections" troubleshooter (I know it's in Windows 8, and probably in 7 too).
Are your network adapter drivers up to date?
Is your router doing any weird QOS stuff?
What is your ISP? Have you contacted them about this?
IP blockers like Peerblock can interfere with MMOs, so if you have something like that, disable it.
Try using the built-in repair tool in the launcher.
All good advice but server latency and timeouts shouldn't be crashing the client, that would merely make it disconnect from the server. I suspect his problems are video or memory related instead (and no server change will alleviate them).

DarthVitrial's Avatar


DarthVitrial
08.07.2014 , 02:57 PM | #33
Quote: Originally Posted by hadoken View Post
All good advice but server latency and timeouts shouldn't be crashing the client, that would merely make it disconnect from the server. I suspect his problems are video or memory related instead (and no server change will alleviate them).
True, though I think he was talking about server crashes, ie, the servers dump him out.
Yeah, if it's an actual client crash...repair install, run sfc/scannow and dism/online/cleanup-image/restorehealth, update graphics drivers, use ghostbuster to remove old drivers, check the fans on the pc, run memtest, dial down any overclocks, check for BIOS updates, etc.
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RandomXChance's Avatar


RandomXChance
08.07.2014 , 08:40 PM | #34
Many years ago someone said to me "If you think everyone around you is a jerk, its probably you".

Proper troubleshooting would tell you two things:

1) The servers are not crashing because only a very small number of people are having problems. When the servers actually go down (rare), the forums are filled with threads about it.

2) Your PC hardware is more than capable of running the game at max settings.

This should lead you two the two remaining possibilities:

1) Software, including video to network card drivers.

2) Connection issues. No, "No other games give me problems" does not mean there is no connection issues.

Above posters have given some great suggestions on further investigation. Proper troubleshooting begins with systematically and logically eliminating possibilities. "My computer is not the problem, it must be servers crashing" does not fit this.

DarthTHC's Avatar


DarthTHC
08.07.2014 , 09:01 PM | #35
Quote: Originally Posted by Zylq View Post
My question wasn't "How many of you can give me a sarcastic answer?" It was "What servers are stable?" Instead of saying "It's your end" ask "Have you checked your end?" Which I have. Read http://www.swtor.com/community/showthread.php?t=755289 and you'll see that many people have connection problems. If it's my end, why is it only SWTOR? I play LOTRO, GW2, WildStar and have no problems at all.
If it's on the servers, then why aren't we all complaining of crashing?

Take a breath, realize that if the servers were unstable a whole lot of people would be complaining of crashes. They're not, so the servers are stable.

Only by admitting you have the problem can you fix the problem.

People here will help you, if you admit that you have the problem, ask for help, and do your best to answer the questions the very knowledgeable and helpful people on this forum will ask you.

Or, you can go on insisting that it's the servers and never ever be able to maintain a consistent connection, I guess.

Which will you choose, I wonder?

Trevalon's Avatar


Trevalon
08.08.2014 , 12:05 AM | #36
Quote: Originally Posted by Pistols View Post
I take it you were not here at launch...or visited Ilum during the early months.
I was, actually - and were not talking about launch were talking about August 2014...

JacksonMo's Avatar


JacksonMo
08.08.2014 , 03:16 AM | #37
Quote: Originally Posted by Zylq View Post
I have a new custom pc. i7 3.6 Ghz, 3 TB HDD, Nvidia GTX 780, Cougar AF-2, 6 case fans, Thermaltake FrioOCK, 16 GB RAM. So I doubt it's my pc. Again, why is it only SWTOR? I've played many, many MMOs and never had a problem. Never. Isn't that curious?
Have you tried updating the firmware on your router?
I was having issues until I did that, and it seems to be working fine now.

Malastare's Avatar


Malastare
08.08.2014 , 05:03 AM | #38
Quote: Originally Posted by collinc View Post
"How hot does your cpu get while playing?"

Not hot at all. Nor should yours. It isn't a CPU intensive game, especially with an i7.
Actually, it is a CPU intensive game, it just doesn't look like it if you don't know what to look at. I have an i7-2600k that is overclocked to 4.5GHz and if you watch the default system monitor, it will report that I only have about 20% CPU usage while playing. Of course, if I look at my other, detailed monitor, it will tell me that one of my physical cores is running at 70-95% and the others are barely loaded. Yes, its one core out of three, but the game performance is still tied to the performance of that core, and the game will stress it in some situations (warzones, ops, crowded fleets).

Point here: A single, heavily loaded core still puts out a decent amount of heat.... much more heat than it does if you're playing a non-CPU-intensive game like your standard FPS. If your system isn't designed to handle situations where heat is being produced by both the CPU and GPU at the same time (very common with laptops, somewhat common with desktops that are designed badly), then you can have heat problems. The first symptom you'd notice would be random application crashes while both components are loaded.

Malastare's Avatar


Malastare
08.08.2014 , 05:18 AM | #39
Quote: Originally Posted by Zylq View Post
I have a new custom pc. i7 3.6 Ghz, 3 TB HDD, Nvidia GTX 780, Cougar AF-2, 6 case fans, Thermaltake FrioOCK, 16 GB RAM. So I doubt it's my pc. Again, why is it only SWTOR? I've played many, many MMOs and never had a problem. Never. Isn't that curious?
First: Just based on your statement above, there is a 95% chance that the problem is with your PC or network. Whenever someone says the words "Here are my super-sweet PC specs. It's certainly not my PC", it's pretty much guaranteed that its their PC or network connection. They are the words of a person who was unwilling to follow normal troubleshooting procedures.

Reading your report much confirms it. The behavior you're seeing (network lag spike, disconnect, stuck at a loading screen) is associated with a loss of network connectivity. It appears to happen when the client fails to get a number of packets from the server and cannot re-establish that connection. This is a new client behavior as of a month or so ago. Before then, the 'unable-to-reconnect' behavior would simply result in a semi-frozen screen followed by being kicked out to server selection or possibly a CTD, depending on some random factors.

So, if your ISP says everything is good, perhaps you should check the connection between your PC and your router/modem. Better yet, check everything by running PingPlotter while you play so you can see a graph of the behavior when it happens.

Regardless, the problems are not the servers. My wife and I have been playing on Jung Ma and Ebon Hawk since the mega-server merges. There have been a couple stability problems (DDoS, some unstable lag), but nothing in the last six months. Last weekend, we played on Ebon Hawk for 7 straight hours (some of which was idling), and Jung Ma for 5 hours, and neither of us had any disconnections. Even more importantly, we saw relatively low latency: 10-14ms. (14-22ms is normal for us). If you had any issues in that time period (or any evenings in the last week), then I can confirm that the issue isn't the server, as I (and thousands of other people) were playing on those servers and saw no issues.

jedip_enguin's Avatar


jedip_enguin
08.08.2014 , 05:36 AM | #40
Malastare bringing the wisdom.

Cant wait for the OP ignore it and blame the servers again, thats my favourite part.
Click my link please, I'm almost out of Cartel coins - http://www.swtor.com/r/Sh6HPh